Compare Akia vs Smart Host Messaging

Akia

Akia

117 reviews
Smart Host GmbH

Smart Host Messaging

96 reviews

Compare Akia vs Smart Host Messaging

Guest Messaging Software vendor comparison between Akia vs Smart Host Messaging . Find out which Guest Messaging Software is right for you based on realtime data from 213 verified hotelier reviews across 9 countries.

Akia

Akia

Ranked 9 (out of 66)

4.9
117 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
96 reviews
View profile

Ratings Summary

HT Score

Akia

77 HTScore Icon

Smart Host Messaging

86 HTScore Icon
Popularity

Akia

117 verified reviews

Smart Host Messaging

96 verified reviews
Likelihood to Recommend

Akia

98%

Smart Host Messaging

95%
Ease of Use

Akia

4.9

Smart Host Messaging

4.7
ROI

Akia

4.8

Smart Host Messaging

4.4
Implementation

Akia

4.7

Smart Host Messaging

4.6
Customer Support

Akia

4.9

Verified Customer Support

Smart Host Messaging

4.8

Verified Customer Support

Certificate of Excellence

Akia

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Akia
vs.
Smart Host GmbH
vs.

Customers

Top 3 Segments

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

Smart Host Messaging

Resorts - 24%
Luxury Hotels - 19%
Bed & Breakfast & Inns - 13%
Featured clients

Akia

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Akia
vs.
Smart Host GmbH
vs.

What Customers Are Saying

Most Recent Review

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

Smart Host Messaging

Great tool and great customer service

Marketing from Aigen im Ennstal (Austria)
Most Positive Review

Akia

So easy!

Sales & Events Manager

Smart Host Messaging

Non-stop innovations and training

Managing Director from Lech (Austria)
Most Critical

Akia

Seamless Guest Servicing and Messaging

Property manager

Smart Host Messaging

Non-stop innovations and training

Managing Director from Lech (Austria)
References

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Akia

Hotel Management Software (9) Channel Managers (1) Property Management Systems (18)

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

Recent Company Updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles