Compare Unified Inbox by Bookboost vs ALICE Guest Messaging by Actabl vs Duve - Communication Hub

Bookboost AB

Unified Inbox by Bookboost

106 reviews
Actabl

ALICE Guest Messaging by Actabl

374 reviews
Duve

Duve - Communication Hub

477 reviews

Compare Unified Inbox by Bookboost vs ALICE Guest Messaging by Actabl vs Duve - Communication Hub

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs ALICE Guest Messaging by Actabl vs Duve - Communication Hub. Find out which Guest Messaging Software is right for you based on realtime data from 957 verified hotelier reviews across 74 countries.

Bookboost AB

Bookboost AB

Ranked 7 (out of 66)

4.9
106 reviews
View profile
Actabl

Actabl

Ranked 3 (out of 66)

4.7
374 reviews
View profile
Duve

Duve

Ranked 2 (out of 66)

4.9
477 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

81 HTScore Icon

ALICE Guest Messaging by Actabl

89 HTScore Icon

Duve - Communication Hub

98 HTScore Icon
Popularity

Unified Inbox by Bookboost

106 verified reviews

ALICE Guest Messaging by Actabl

374 verified reviews

Duve - Communication Hub

477 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

98%

ALICE Guest Messaging by Actabl

93%

Duve - Communication Hub

97%
Ease of Use

Unified Inbox by Bookboost

4.8

ALICE Guest Messaging by Actabl

4.7

Duve - Communication Hub

4.8
ROI

Unified Inbox by Bookboost

4.9

ALICE Guest Messaging by Actabl

4.6

Duve - Communication Hub

4.7
Implementation

Unified Inbox by Bookboost

4.9

ALICE Guest Messaging by Actabl

4.6

Duve - Communication Hub

4.7
Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

ALICE Guest Messaging by Actabl

4.6

Verified Customer Support

Duve - Communication Hub

4.7

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

ALICE Guest Messaging by Actabl

Duve - Communication Hub

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

PMS Integration

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
Actabl
vs.
Duve

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 32%
Resorts - 19%
City Center Hotels - 15%

ALICE Guest Messaging by Actabl

Resorts - 25%
Boutiques - 24%
Branded Hotels - 13%

Duve - Communication Hub

Vacation Rentals & Villas - 18%
Luxury Hotels - 16%
Hostels - 10%
Featured clients

Unified Inbox by Bookboost

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

Duve - Communication Hub

Duve doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Bookboost AB
vs.
Actabl
vs.
Duve

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Efficient Communication & Many Automations!

Guest Operations

ALICE Guest Messaging by Actabl

Fantastic way to reach out to our guest

group rooms coordinator from (United States of America)

Duve - Communication Hub

Makes communicating with our guests more accessible

Marketing Project Manager from Amsterdam (Netherlands)
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

ALICE Guest Messaging by Actabl

Best App For Hospitality!

Sales Coordinator from

Duve - Communication Hub

Amazing!

Front Office Manager
Most Critical

Unified Inbox by Bookboost

It's a good system with functionality very useful and easy to use bringing great results

Manager

ALICE Guest Messaging by Actabl

Customer service and internal communication

Front Desk Agent

Duve - Communication Hub

Exceptional Group Messaging and Profitable Upsells.

CIO from Athina (Greece)
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

Noah Lemaich
Director of Brand Standards SIXTY Beverly Hills

Abraham Rodriguez Director, Front Office
Front Office Director Smyth Tribeca

Michael Hillier
General Manager The Renwick

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Channel Managers (1) Booking Engine (1) Property Management Systems (11)

ALICE Guest Messaging by Actabl

Property Management Systems (7) Hotel Maintenance Software (1) Hotel Management Software (2)

Duve - Communication Hub

Channel Managers (4) Hotel Management Software (7) Property Management Systems (17)