Compare Unified Inbox by Bookboost vs Smart Host Messaging vs HelloShift (Guest)

Bookboost AB

Unified Inbox by Bookboost

106 reviews
Smart Host GmbH

Smart Host Messaging

93 reviews
HelloShift

HelloShift (Guest)

120 reviews

Compare Unified Inbox by Bookboost vs Smart Host Messaging vs HelloShift (Guest)

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs Smart Host Messaging vs HelloShift (Guest). Find out which Guest Messaging Software is right for you based on realtime data from 319 verified hotelier reviews across 22 countries.

Bookboost AB

Bookboost AB

Ranked 7 (out of 66)

4.9
106 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
93 reviews
View profile
HelloShift

HelloShift

Ranked 12 (out of 66)

4.7
120 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

81 HTScore Icon

Smart Host Messaging

85 HTScore Icon

HelloShift (Guest)

25 HTScore Icon
Popularity

Unified Inbox by Bookboost

106 verified reviews

Smart Host Messaging

93 verified reviews

HelloShift (Guest)

120 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

98%

Smart Host Messaging

95%

HelloShift (Guest)

93%
Ease of Use

Unified Inbox by Bookboost

4.8

Smart Host Messaging

4.7

HelloShift (Guest)

4.7
ROI

Unified Inbox by Bookboost

4.9

Smart Host Messaging

4.4

HelloShift (Guest)

4.7
Implementation

Unified Inbox by Bookboost

4.9

Smart Host Messaging

4.6

HelloShift (Guest)

4.7
Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

Smart Host Messaging

4.8

Verified Customer Support

HelloShift (Guest)

4.6

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

Smart Host Messaging

HelloShift (Guest)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

In app translation

Service Recovery/Escalation

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

HelloShift (Guest)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
Smart Host GmbH
vs.
HelloShift

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 32%
Resorts - 19%
City Center Hotels - 15%

Smart Host Messaging

Resorts - 24%
Luxury Hotels - 19%
Bed & Breakfast & Inns - 13%

HelloShift (Guest)

Boutiques - 41%
Branded Hotels - 10%
Resorts - 9%
Featured clients

Unified Inbox by Bookboost

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HelloShift (Guest)

Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Bookboost AB
vs.
Smart Host GmbH
vs.
HelloShift

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Efficient Communication & Many Automations!

Guest Operations

Smart Host Messaging

Measurability.

Marketing from Hirschegg (Austria)

HelloShift (Guest)

Amazing Product

Group Sales & Service Manager
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

Smart Host Messaging

Great for campaigns

Rezeptionsleitung from (Austria)

HelloShift (Guest)

HelloShift has been a great tool for our hotel group. We have seen significant improvements in communication with our guests specifically, which is critical in Hospitality!

Regional Director of Operations from Irvine (United States)
Most Critical

Unified Inbox by Bookboost

It's a good system with functionality very useful and easy to use bringing great results

Manager

Smart Host Messaging

Great for campaigns

Rezeptionsleitung from (Austria)

HelloShift (Guest)

I like most is that we can chat with guest. I enjoy the fast communication.

front desk from
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

Smart Host Messaging

Smart Host GmbH doesn’t have any references available
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General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Channel Managers (1) Booking Engine (1) Property Management Systems (11)

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

HelloShift (Guest)

Channel Managers (2) Hotel Management Software (6) Property Management Systems (13)
Recent Company Updates

Unified Inbox by Bookboost

Bookboost AB doesn’t have any recent company updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

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