Compare Experience Hotel vs Smart Host CRM vs Maverick CRM (by SHR Group)

Experience Hotel

Experience Hotel

64 reviews
Smart Host GmbH

Smart Host CRM

131 reviews
SHR Group

Maverick CRM (by SHR Group)

30 reviews

Compare Experience Hotel vs Smart Host CRM vs Maverick CRM (by SHR Group)

Hotel CRM & Email Marketing vendor comparison between Experience Hotel vs Smart Host CRM vs Maverick CRM (by SHR Group). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 225 verified hotelier reviews across 22 countries.

Experience Hotel

Experience Hotel

Ranked 12 (out of 61)

4.8
64 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 61)

4.7
131 reviews
View profile
SHR Group

SHR Group

Ranked 6 (out of 61)

4.8
30 reviews
View profile

Ratings Summary

HT Score

Experience Hotel

33 HTScore Icon

Smart Host CRM

98 HTScore Icon

Maverick CRM (by SHR Group)

86 HTScore Icon
Popularity

Experience Hotel

64 verified reviews

Smart Host CRM

131 verified reviews

Maverick CRM (by SHR Group)

30 verified reviews
Likelihood to Recommend

Experience Hotel

95%

Smart Host CRM

93%

Maverick CRM (by SHR Group)

96%
Ease of Use

Experience Hotel

4.7

Smart Host CRM

4.7

Maverick CRM (by SHR Group)

4.8
ROI

Experience Hotel

4.5

Smart Host CRM

4.3

Maverick CRM (by SHR Group)

4.8
Implementation

Experience Hotel

4.5

Smart Host CRM

4.7

Maverick CRM (by SHR Group)

4.8
Customer Support

Experience Hotel

4.7

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Maverick CRM (by SHR Group)

4.9

Verified Customer Support

Certificate of Excellence

Experience Hotel

Smart Host CRM

Maverick CRM (by SHR Group)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Other

Open API

Experience Hotel

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Maverick CRM (by SHR Group)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Experience Hotel
vs.
Smart Host GmbH
vs.
SHR Group

Customers

Top 3 Segments

Experience Hotel

Boutiques - 46%
Hostels - 17%
Resorts - 5%

Smart Host CRM

Resorts - 21%
Luxury Hotels - 21%
Bed & Breakfast & Inns - 10%

Maverick CRM (by SHR Group)

Boutiques - 27%
Luxury Hotels - 25%
City Center Hotels - 10%
Featured clients
-

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Maverick CRM (by SHR Group)

SHR Group doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Experience Hotel Average Experience Hotel

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Experience Hotel

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Maverick CRM (by SHR Group)

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Experience Hotel
vs.
Smart Host GmbH
vs.
SHR Group

What Customers Are Saying

Most Recent Review

Experience Hotel

Connecting hotels with guests for the ultimate experience

Hospitality Director

Smart Host CRM

An important innovation for us.

Hotelsekretärin from Mühlbach (Italy)

Maverick CRM (by SHR Group)

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)
Most Positive Review

Experience Hotel

Experience Hotel listens to our needs thank you and reacts quickly Original: Experience Hotel est à l'écoute de nos besoins merci et réagit rapidement

Managing Director

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Maverick CRM (by SHR Group)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
Most Critical

Experience Hotel

Visibility booster

Owner

Smart Host CRM

A software from specialists

Unternehmensberater from Gröbming (Austria)

Maverick CRM (by SHR Group)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
References
-

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

Maverick CRM (by SHR Group)

SHR Group doesn’t have any references available

General Info

Screenshots
Integrations

Experience Hotel

Channel Managers (6) Hotel Management Software (5) Property Management Systems (16)

Smart Host CRM

Property Management Systems (8) In-Room Hotel Tablets (1) Revenue Management Systems (2)

Maverick CRM (by SHR Group)

Property Management Systems (3)
Recent Company Updates
-

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Experience Hotel

Experience Hotel doesn’t have any recent articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

Maverick CRM (by SHR Group)

SHR Group doesn’t have any recent articles