Compare Guestware vs INTELITY Guest Experience Management System (GEMS)

Guestware

Guestware

29 reviews
INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews

Compare Guestware vs INTELITY Guest Experience Management System (GEMS)

Staff Collaboration Tools vendor comparison between Guestware vs INTELITY Guest Experience Management System (GEMS) . Find out which Staff Collaboration Tools is right for you based on realtime data from 60 verified hotelier reviews across 14 countries.

Guestware

Guestware

Ranked 11 (out of 56)

4.3
29 reviews
View profile
INTELITY

INTELITY

Ranked 8 (out of 56)

4.7
31 reviews
View profile

Ratings Summary

HT Score

Guestware

17 HTScore Icon

INTELITY Guest Experience Management System (GEMS)

28 HTScore Icon
Popularity

Guestware

29 verified reviews

INTELITY Guest Experience Management System (GEMS)

31 verified reviews
Likelihood to Recommend

Guestware

86%

INTELITY Guest Experience Management System (GEMS)

94%
Ease of Use

Guestware

4.3

INTELITY Guest Experience Management System (GEMS)

4.6
ROI

Guestware

4.1

INTELITY Guest Experience Management System (GEMS)

4.6
Implementation

Guestware

4

INTELITY Guest Experience Management System (GEMS)

4.4
Customer Support

Guestware

4.6

Verified Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

Certificate of Excellence

Guestware

INTELITY Guest Experience Management System (GEMS)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

SMS text messaging

Secured Data Protection

Guest History

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guestware
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Customers

Top 3 Segments

Guestware

Other - 24%
Resorts - 24%
Other - 14%

INTELITY Guest Experience Management System (GEMS)

Resorts - 35%
Boutiques - 29%
Casinos - 10%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

INTELITY Guest Experience Management System (GEMS)

Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guestware
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INTELITY
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What Customers Are Saying

Most Recent Review

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO
Most Positive Review

Guestware

Great support

Information Systems Manager

INTELITY Guest Experience Management System (GEMS)

Great product for connecting with guests

Business Analyst
Most Critical

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

INTELITY Guest Experience Management System (GEMS)

Excellent Tech Tools to provide great service

General Manager
References
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General Info

Screenshots
Integrations

Guestware

Property Management Systems (4) Booking Engine (1) In-Room Hotel Tablets (1)

INTELITY Guest Experience Management System (GEMS)

Property Management Systems (7) Staff Collaboration Tools (1) Hotel Management Software (2)
Recent Company Updates
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Recent Articles

Guestware

Guestware doesn’t have any recent articles