Compare Guestware vs Optii Service

Guestware

Guestware

29 reviews
Optii Solutions

Optii Service

9 reviews

Compare Guestware vs Optii Service

Staff Collaboration Tools vendor comparison between Guestware vs Optii Service . Find out which Staff Collaboration Tools is right for you based on realtime data from 38 verified hotelier reviews across 14 countries.

Guestware

Guestware

Ranked 11 (out of 56)

4.3
29 reviews
View profile
Optii Solutions

Optii Solutions

Ranked 16 (out of 56)

4.9
9 reviews
View profile

Ratings Summary

HT Score

Guestware

17 HTScore Icon

Optii Service

unranked HTScore Icon
Popularity

Guestware

29 verified reviews

Optii Service

9 verified reviews
Likelihood to Recommend

Guestware

86%

Optii Service

98%
Ease of Use

Guestware

4.3

Optii Service

4.8
ROI

Guestware

4.1

Optii Service

5
Implementation

Guestware

4

Optii Service

4.9
Customer Support

Guestware

4.6

Verified Customer Support

Optii Service

4.8

Verified Customer Support

Certificate of Excellence

Guestware

Optii Service

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Optii Service

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

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Customers

Top 3 Segments

Guestware

Other - 24%
Resorts - 24%
Other - 14%

Optii Service

Boutiques - 44%
Extended Stay & Serviced Apartments - 22%
Resorts - 11%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Optii Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Optii Service

Pricing Available By Request
Optii Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guestware
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Optii Solutions
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What Customers Are Saying

Most Recent Review

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

Optii Service

KUDOS!!!

Executive Housekeeper from Makati (Philippines)
Most Positive Review

Guestware

Great support

Information Systems Manager

Optii Service

Gaining accurate room cleaning times per room type and productivity

Housekeeping Manager
Most Critical

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

Optii Service

Needs a little work to be flawless

Guest Experience Manager from West Hollywood (United States of America)
References
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General Info

Screenshots
Integrations

Guestware

Property Management Systems (4) Booking Engine (1) In-Room Hotel Tablets (1)

Optii Service

Property Management Systems (2)
Recent Company Updates
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Recent Articles

Guestware

Guestware doesn’t have any recent articles