Compare hotelkit Collaboration vs Amadeus Service Optimization – HotSOS

hotelkit

hotelkit Collaboration

539 reviews
Amadeus

Amadeus Service Optimization – HotSOS

31 reviews

Compare hotelkit Collaboration vs Amadeus Service Optimization – HotSOS

Staff Collaboration Tools vendor comparison between hotelkit Collaboration vs Amadeus Service Optimization – HotSOS . Find out which Staff Collaboration Tools is right for you based on realtime data from 570 verified hotelier reviews across 47 countries.

hotelkit

hotelkit

Ranked 1 (out of 53)

4.8
539 reviews
View profile
Amadeus

Amadeus

Ranked 9 (out of 53)

3.9
31 reviews
View profile

Ratings Summary

HT Score

hotelkit Collaboration

100 HTScore Icon

Amadeus Service Optimization – HotSOS

25 HTScore Icon
Popularity

hotelkit Collaboration

539 verified reviews

Amadeus Service Optimization – HotSOS

31 verified reviews
Likelihood to Recommend

hotelkit Collaboration

95%

Amadeus Service Optimization – HotSOS

78%
Ease of Use

hotelkit Collaboration

4.7

Amadeus Service Optimization – HotSOS

4.4
ROI

hotelkit Collaboration

4.5

Amadeus Service Optimization – HotSOS

4.1
Implementation

hotelkit Collaboration

4.6

Amadeus Service Optimization – HotSOS

4.1
Customer Support

hotelkit Collaboration

4.8

Verified Customer Support

Amadeus Service Optimization – HotSOS

4.2

Verified Customer Support

Certificate of Excellence

hotelkit Collaboration

Amadeus Service Optimization – HotSOS

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

Open API

Service Recovery/Escalation

hotelkit Collaboration

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Amadeus Service Optimization – HotSOS

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

hotelkit
vs.
Amadeus
vs.

Customers

Top 3 Segments

hotelkit Collaboration

Resorts - 15%
City Center Hotels - 14%
Branded Hotels - 14%

Amadeus Service Optimization – HotSOS

Other - 71%
Resorts - 16%
Boutiques - 6%
Featured clients

hotelkit Collaboration

Amadeus Service Optimization – HotSOS

Amadeus doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hotelkit Average Hotelkit

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

hotelkit Collaboration

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Amadeus Service Optimization – HotSOS

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
hotelkit
vs.
Amadeus
vs.

What Customers Are Saying

Most Recent Review

hotelkit Collaboration

Very efficient tool to keep communication and collaboration between departments and colleagues

Housekeeping Manager from Frankfurt am Main (Germany)

Amadeus Service Optimization – HotSOS

Hotsos issues

PBX/Instant Service Center Manager
Most Positive Review

hotelkit Collaboration

We love it!

General Manager

Amadeus Service Optimization – HotSOS

It is an excellent tool but the implementation is the key of the success and sometimes the people that HotSOS send to do the training sessions are not so qualified to big property's. Also it is important that the staff take the to...

Front Office Manager from San José (Costa Rica)
Most Critical

hotelkit Collaboration

Nothing is lost that way

Office Assistant

Amadeus Service Optimization – HotSOS

Its versatility, makes everything more efficient (translated from Spanish).

Concierge from Caracas (Venezuela)
References

hotelkit Collaboration

Chema Basterrechea
President - Radisson Hotel Group EMEA Radisson Hotel Group

Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel Mercure Hotel MOA Berlin

Sandra Hösl
Director of rooms InterContinental Vienna

Amadeus Service Optimization – HotSOS

Francois Delahaye
General Manager & COO The Dorchester

Chandra Illanperuma
Director of Housekeeping Palazzo Versace Dubai at Jaddaf Waterfront

Martijn Drost
Head of Engineering and IT Hotel Sofitel Legend The Grand Amsterdam

Markus Krebs
Resort Manager Monarch Beach Resort

General Info

Screenshots
Integrations

hotelkit Collaboration

Property Management Systems (5) Upselling Software (1) Hotel Chatbots (1)

Amadeus Service Optimization – HotSOS

Concierge Software (2) Revenue Management Systems (1) Property Management Systems (6)