Compare INTELITY Guest Experience Management System (GEMS) vs ALICE Service Delivery by Actabl

INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews
Actabl

ALICE Service Delivery by Actabl

320 reviews

Compare INTELITY Guest Experience Management System (GEMS) vs ALICE Service Delivery by Actabl

Staff Collaboration Tools vendor comparison between INTELITY Guest Experience Management System (GEMS) vs ALICE Service Delivery by Actabl . Find out which Staff Collaboration Tools is right for you based on realtime data from 351 verified hotelier reviews across 33 countries.

INTELITY

INTELITY

Ranked 8 (out of 56)

4.7
31 reviews
View profile
Actabl

Actabl

Ranked 2 (out of 56)

4.7
320 reviews
View profile

Ratings Summary

HT Score

INTELITY Guest Experience Management System (GEMS)

28 HTScore Icon

ALICE Service Delivery by Actabl

91 HTScore Icon
Popularity

INTELITY Guest Experience Management System (GEMS)

31 verified reviews

ALICE Service Delivery by Actabl

320 verified reviews
Likelihood to Recommend

INTELITY Guest Experience Management System (GEMS)

94%

ALICE Service Delivery by Actabl

93%
Ease of Use

INTELITY Guest Experience Management System (GEMS)

4.6

ALICE Service Delivery by Actabl

4.7
ROI

INTELITY Guest Experience Management System (GEMS)

4.6

ALICE Service Delivery by Actabl

4.5
Implementation

INTELITY Guest Experience Management System (GEMS)

4.4

ALICE Service Delivery by Actabl

4.5
Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

ALICE Service Delivery by Actabl

4.6

Verified Customer Support

Certificate of Excellence

INTELITY Guest Experience Management System (GEMS)

ALICE Service Delivery by Actabl

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

SMS text messaging

Secured Data Protection

Guest History

In app translation

Service Recovery/Escalation

Case Management

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

ALICE Service Delivery by Actabl

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

INTELITY
vs.
Actabl
vs.

Customers

Top 3 Segments

INTELITY Guest Experience Management System (GEMS)

Resorts - 35%
Boutiques - 29%
Casinos - 10%

ALICE Service Delivery by Actabl

Resorts - 22%
Boutiques - 20%
Luxury Hotels - 12%
Featured clients
-

ALICE Service Delivery by Actabl

Actabl doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

INTELITY Guest Experience Management System (GEMS)

Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Service Delivery by Actabl

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
INTELITY
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Actabl
vs.

What Customers Are Saying

Most Recent Review

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO

ALICE Service Delivery by Actabl

Review

GM from Wichita (United States of America)
Most Positive Review

INTELITY Guest Experience Management System (GEMS)

Great product for connecting with guests

Business Analyst

ALICE Service Delivery by Actabl

Super Simple!

Phone Operator
Most Critical

INTELITY Guest Experience Management System (GEMS)

Excellent Tech Tools to provide great service

General Manager

ALICE Service Delivery by Actabl

Practicity

Call Center Agent
References
-

ALICE Service Delivery by Actabl

Sylvie Fayolle
General Manager Parker Palm Springs

Chirstopher Jett
Managing Director Gabriel Nguyen Real Estate Group

John David Agosto
General Manager The Evelyn

General Info

Screenshots
Integrations

INTELITY Guest Experience Management System (GEMS)

Property Management Systems (7) Staff Collaboration Tools (1) Hotel Management Software (2)

ALICE Service Delivery by Actabl

Hotel Management Software (3) Property Management Systems (9) Hotel Maintenance Software (1)