Compare INTELITY Guest Experience Management System (GEMS) vs HelloShift (Staff)

INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews
HelloShift

HelloShift (Staff)

182 reviews

Compare INTELITY Guest Experience Management System (GEMS) vs HelloShift (Staff)

Staff Collaboration Tools vendor comparison between INTELITY Guest Experience Management System (GEMS) vs HelloShift (Staff) . Find out which Staff Collaboration Tools is right for you based on realtime data from 213 verified hotelier reviews across 14 countries.

INTELITY

INTELITY

Ranked 8 (out of 56)

4.7
31 reviews
View profile
HelloShift

HelloShift

Ranked 7 (out of 56)

4.7
182 reviews
View profile

Ratings Summary

HT Score

INTELITY Guest Experience Management System (GEMS)

28 HTScore Icon

HelloShift (Staff)

31 HTScore Icon
Popularity

INTELITY Guest Experience Management System (GEMS)

31 verified reviews

HelloShift (Staff)

182 verified reviews
Likelihood to Recommend

INTELITY Guest Experience Management System (GEMS)

94%

HelloShift (Staff)

93%
Ease of Use

INTELITY Guest Experience Management System (GEMS)

4.6

HelloShift (Staff)

4.7
ROI

INTELITY Guest Experience Management System (GEMS)

4.6

HelloShift (Staff)

4.7
Implementation

INTELITY Guest Experience Management System (GEMS)

4.4

HelloShift (Staff)

4.6
Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

HelloShift (Staff)

4.6

Verified Customer Support

Certificate of Excellence

INTELITY Guest Experience Management System (GEMS)

HelloShift (Staff)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

SMS text messaging

Secured Data Protection

Guest History

In app translation

Service Recovery/Escalation

Open API

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

HelloShift (Staff)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

INTELITY
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HelloShift
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Customers

Top 3 Segments

INTELITY Guest Experience Management System (GEMS)

Resorts - 35%
Boutiques - 29%
Casinos - 10%

HelloShift (Staff)

Boutiques - 27%
Other - 16%
Branded Hotels - 15%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

INTELITY Guest Experience Management System (GEMS)

Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HelloShift (Staff)

Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
INTELITY
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HelloShift
vs.

What Customers Are Saying

Most Recent Review

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO

HelloShift (Staff)

Amazing Product

Group Sales & Service Manager
Most Positive Review

INTELITY Guest Experience Management System (GEMS)

Great product for connecting with guests

Business Analyst

HelloShift (Staff)

We have raised our problem solving in our guest scores by 50% in 2019

General Manager
Most Critical

INTELITY Guest Experience Management System (GEMS)

Excellent Tech Tools to provide great service

General Manager

HelloShift (Staff)

I like most is that we can chat with guest. I enjoy the fast communication.

front desk from
References
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General Info

Screenshots
Integrations

INTELITY Guest Experience Management System (GEMS)

Property Management Systems (7) Staff Collaboration Tools (1) Hotel Management Software (2)

HelloShift (Staff)

Channel Managers (2) Hotel Management Software (4) Property Management Systems (6)
Recent Company Updates
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