Compare Lodgistics vs Guestware vs Amadeus Service Optimization – HotSOS

Lodgistics

Lodgistics

78 reviews
Guestware

Guestware

29 reviews
Amadeus

Amadeus Service Optimization – HotSOS

31 reviews

Compare Lodgistics vs Guestware vs Amadeus Service Optimization – HotSOS

Staff Collaboration Tools vendor comparison between Lodgistics vs Guestware vs Amadeus Service Optimization – HotSOS. Find out which Staff Collaboration Tools is right for you based on realtime data from 138 verified hotelier reviews across 13 countries.

Lodgistics

Lodgistics

Ranked 4 (out of 53)

4.9
78 reviews
View profile
Guestware

Guestware

Ranked 11 (out of 53)

4.3
29 reviews
View profile
Amadeus

Amadeus

Ranked 9 (out of 53)

3.9
31 reviews
View profile

Ratings Summary

HT Score

Lodgistics

81 HTScore Icon

Guestware

17 HTScore Icon

Amadeus Service Optimization – HotSOS

25 HTScore Icon
Popularity

Lodgistics

78 verified reviews

Guestware

29 verified reviews

Amadeus Service Optimization – HotSOS

31 verified reviews
Likelihood to Recommend

Lodgistics

98%

Guestware

86%

Amadeus Service Optimization – HotSOS

78%
Ease of Use

Lodgistics

4.8

Guestware

4.3

Amadeus Service Optimization – HotSOS

4.4
ROI

Lodgistics

4.8

Guestware

4.1

Amadeus Service Optimization – HotSOS

4.1
Implementation

Lodgistics

4.8

Guestware

4

Amadeus Service Optimization – HotSOS

4.1
Customer Support

Lodgistics

4.9

Verified Customer Support

Guestware

4.6

Verified Customer Support

Amadeus Service Optimization – HotSOS

4.2

Verified Customer Support

Certificate of Excellence

Lodgistics

Guestware

Amadeus Service Optimization – HotSOS

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

Lodgistics

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Amadeus Service Optimization – HotSOS

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Lodgistics
vs.
Guestware
vs.
Amadeus

Customers

Top 3 Segments

Lodgistics

Branded Hotels - 47%
Other - 19%
Hostels - 5%

Guestware

Other - 24%
Resorts - 24%
Other - 14%

Amadeus Service Optimization – HotSOS

Other - 71%
Resorts - 16%
Boutiques - 6%
Featured clients

Lodgistics

Lodgistics doesn’t have any featured brands available

-

Amadeus Service Optimization – HotSOS

Amadeus doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Lodgistics Average Lodgistics

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Lodgistics

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Amadeus Service Optimization – HotSOS

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Lodgistics
vs.
Guestware
vs.
Amadeus

What Customers Are Saying

Most Recent Review

Lodgistics

It Is awesome to use

Assistant General Manager from Largo (United States of America)

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

Amadeus Service Optimization – HotSOS

Hotsos issues

PBX/Instant Service Center Manager
Most Positive Review

Lodgistics

Effectively manage the maintenance process

VP

Guestware

Great support

Information Systems Manager

Amadeus Service Optimization – HotSOS

It is an excellent tool but the implementation is the key of the success and sometimes the people that HotSOS send to do the training sessions are not so qualified to big property's. Also it is important that the staff take the to...

Front Office Manager from San José (Costa Rica)
Most Critical

Lodgistics

Great, Easy Product to Use. Great for communication, Tracking Maintenance Items, and turning over cleaned rooms quickly and efficiently.

VP of Operations

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

Amadeus Service Optimization – HotSOS

Its versatility, makes everything more efficient (translated from Spanish).

Concierge from Caracas (Venezuela)
References

Lodgistics

Lodgistics doesn’t have any references available
-

Amadeus Service Optimization – HotSOS

Chandra Illanperuma
Director of Housekeeping Palazzo Versace Dubai at Jaddaf Waterfront

Martijn Drost
Head of Engineering and IT Hotel Sofitel Legend The Grand Amsterdam

Markus Krebs
Resort Manager Monarch Beach Resort

General Info

Screenshots
Integrations

Lodgistics

Property Management Systems (1)

Guestware

Property Management Systems (4) Booking Engine (1) In-Room Hotel Tablets (1)

Amadeus Service Optimization – HotSOS

Concierge Software (2) Property Management Systems (6) Revenue Management Systems (1)
Recent Company Updates

Lodgistics

Lodgistics doesn’t have any recent company updates

-
Recent Articles

Lodgistics

Lodgistics doesn’t have any recent articles

Guestware

Guestware doesn’t have any recent articles