Compare Smart Host Messaging vs Duve - Communication Hub

Smart Host GmbH

Smart Host Messaging

97 reviews
Duve

Duve - Communication Hub

477 reviews

Compare Smart Host Messaging vs Duve - Communication Hub

Guest Messaging Software vendor comparison between Smart Host Messaging vs Duve - Communication Hub . Find out which Guest Messaging Software is right for you based on realtime data from 574 verified hotelier reviews across 43 countries.

Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
97 reviews
View profile
Duve

Duve

Ranked 2 (out of 66)

4.9
477 reviews
View profile

Ratings Summary

HT Score

Smart Host Messaging

87 HTScore Icon

Duve - Communication Hub

98 HTScore Icon
Popularity

Smart Host Messaging

97 verified reviews

Duve - Communication Hub

477 verified reviews
Likelihood to Recommend

Smart Host Messaging

95%

Duve - Communication Hub

97%
Ease of Use

Smart Host Messaging

4.7

Duve - Communication Hub

4.8
ROI

Smart Host Messaging

4.4

Duve - Communication Hub

4.7
Implementation

Smart Host Messaging

4.7

Duve - Communication Hub

4.7
Customer Support

Smart Host Messaging

4.8

Verified Customer Support

Duve - Communication Hub

4.7

Verified Customer Support

Certificate of Excellence

Smart Host Messaging

Duve - Communication Hub

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

PMS Integration

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Smart Host GmbH
vs.
Duve
vs.

Customers

Top 3 Segments

Smart Host Messaging

Resorts - 24%
Luxury Hotels - 20%
Bed & Breakfast & Inns - 12%

Duve - Communication Hub

Vacation Rentals & Villas - 18%
Luxury Hotels - 16%
Hostels - 10%
Featured clients

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Duve - Communication Hub

Duve doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Smart Host GmbH
vs.
Duve
vs.

What Customers Are Saying

Most Recent Review

Smart Host Messaging

Effective newsletter tool for targeted guest communication

Duve - Communication Hub

Makes communicating with our guests more accessible

Marketing Project Manager from Amsterdam (Netherlands)
Most Positive Review

Smart Host Messaging

Great product!

Direktion from Zermatt (Switzerland)

Duve - Communication Hub

Amazing!

Front Office Manager
Most Critical

Smart Host Messaging

Great product!

Direktion from Zermatt (Switzerland)

Duve - Communication Hub

Exceptional Group Messaging and Profitable Upsells.

CIO from Athina (Greece)
References

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

General Info

Screenshots
Integrations

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

Duve - Communication Hub

Channel Managers (4) Hotel Management Software (7) Property Management Systems (17)
Recent Company Updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles