Compare Smart Host Messaging vs HelloShift (Guest)

Smart Host GmbH

Smart Host Messaging

96 reviews
HelloShift

HelloShift (Guest)

120 reviews

Compare Smart Host Messaging vs HelloShift (Guest)

Guest Messaging Software vendor comparison between Smart Host Messaging vs HelloShift (Guest) . Find out which Guest Messaging Software is right for you based on realtime data from 216 verified hotelier reviews across 11 countries.

Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
96 reviews
View profile
HelloShift

HelloShift

Ranked 13 (out of 66)

4.7
120 reviews
View profile

Ratings Summary

HT Score

Smart Host Messaging

86 HTScore Icon

HelloShift (Guest)

26 HTScore Icon
Popularity

Smart Host Messaging

96 verified reviews

HelloShift (Guest)

120 verified reviews
Likelihood to Recommend

Smart Host Messaging

95%

HelloShift (Guest)

93%
Ease of Use

Smart Host Messaging

4.7

HelloShift (Guest)

4.7
ROI

Smart Host Messaging

4.4

HelloShift (Guest)

4.7
Implementation

Smart Host Messaging

4.6

HelloShift (Guest)

4.7
Customer Support

Smart Host Messaging

4.8

Verified Customer Support

HelloShift (Guest)

4.6

Verified Customer Support

Certificate of Excellence

Smart Host Messaging

HelloShift (Guest)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Open API

In app translation

Service Recovery/Escalation

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

HelloShift (Guest)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Smart Host GmbH
vs.
HelloShift
vs.

Customers

Top 3 Segments

Smart Host Messaging

Resorts - 24%
Luxury Hotels - 19%
Bed & Breakfast & Inns - 13%

HelloShift (Guest)

Boutiques - 41%
Branded Hotels - 10%
Resorts - 9%
Featured clients

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HelloShift (Guest)

Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Smart Host GmbH
vs.
HelloShift
vs.

What Customers Are Saying

Most Recent Review

Smart Host Messaging

Great tool and great customer service

Marketing from Aigen im Ennstal (Austria)

HelloShift (Guest)

Amazing Product

Group Sales & Service Manager
Most Positive Review

Smart Host Messaging

Non-stop innovations and training

Managing Director from Lech (Austria)

HelloShift (Guest)

HelloShift has been a great tool for our hotel group. We have seen significant improvements in communication with our guests specifically, which is critical in Hospitality!

Regional Director of Operations from Irvine (United States)
Most Critical

Smart Host Messaging

Non-stop innovations and training

Managing Director from Lech (Austria)

HelloShift (Guest)

I like most is that we can chat with guest. I enjoy the fast communication.

front desk from
References

Smart Host Messaging

Smart Host GmbH doesn’t have any references available
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General Info

Screenshots
Integrations

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

HelloShift (Guest)

Channel Managers (2) Hotel Management Software (6) Property Management Systems (13)
Recent Company Updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

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Recent Articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles