Compare Smart Host CRM vs Concilio Labs

Smart Host GmbH

Smart Host CRM

142 reviews
Concilio Labs (Guest Score)

Concilio Labs

26 reviews

Compare Smart Host CRM vs Concilio Labs

Hotel CRM & Email Marketing vendor comparison between Smart Host CRM vs Concilio Labs . Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 168 verified hotelier reviews across 23 countries.

Smart Host GmbH

Smart Host GmbH

Ranked 1 (out of 61)

4.7
142 reviews
View profile
Concilio Labs (Guest Score)

Concilio Labs (Guest Score)

Ranked 8 (out of 61)

4.4
26 reviews
View profile

Ratings Summary

HT Score

Smart Host CRM

100 HTScore Icon

Concilio Labs

76 HTScore Icon
Popularity

Smart Host CRM

142 verified reviews

Concilio Labs

26 verified reviews
Likelihood to Recommend

Smart Host CRM

93%

Concilio Labs

87%
Ease of Use

Smart Host CRM

4.7

Concilio Labs

4.6
ROI

Smart Host CRM

4.3

Concilio Labs

4.3
Implementation

Smart Host CRM

4.7

Concilio Labs

4.3
Customer Support

Smart Host CRM

4.9

Verified Customer Support

Concilio Labs

4.6

Verified Customer Support

Certificate of Excellence

Smart Host CRM

Concilio Labs

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Concilio Labs

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Smart Host GmbH
vs.
Concilio Labs (Guest Score)
vs.

Customers

Top 3 Segments

Smart Host CRM

Resorts - 20%
Luxury Hotels - 20%
Bed & Breakfast & Inns - 10%

Concilio Labs

Luxury Hotels - 88%
Resorts - 12%
Motels - 0%
Featured clients

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Pricing Available By Request

Concilio Labs (Guest Score) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Concilio Labs

Pricing Available By Request
Concilio Labs (Guest Score) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Smart Host GmbH
vs.
Concilio Labs (Guest Score)
vs.

What Customers Are Saying

Most Recent Review

Smart Host CRM

Simple and direct

Concilio Labs

Helpful Tool

Assistant Front Office Manager
Most Positive Review

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Concilio Labs

Good tool to gather guest information efficiently

Front Office Manager
Most Critical

Smart Host CRM

Great product!

Direktion from Zermatt (Switzerland)

Concilio Labs

Good tool to gather guest information efficiently

Front Office Manager
References

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

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General Info

Screenshots
Integrations

Smart Host CRM

Property Management Systems (8) In-Room Hotel Tablets (1) Revenue Management Systems (2)

Concilio Labs

Property Management Systems (1)
Recent Company Updates

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

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Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

Concilio Labs

Concilio Labs (Guest Score) doesn’t have any recent articles