Compare Sojern AI Smart Concierge vs Revinate (Ivy) vs Monscierge Guest Messaging

Sojern

Sojern AI Smart Concierge

14 reviews
Revinate

Revinate (Ivy)

35 reviews
Monscierge

Monscierge Guest Messaging

275 reviews

Compare Sojern AI Smart Concierge vs Revinate (Ivy) vs Monscierge Guest Messaging

Guest Messaging Software vendor comparison between Sojern AI Smart Concierge vs Revinate (Ivy) vs Monscierge Guest Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 324 verified hotelier reviews across 20 countries.

Sojern

Sojern

Ranked 23 (out of 66)

4.9
14 reviews
View profile
Revinate

Revinate

Ranked 10 (out of 66)

4.8
35 reviews
View profile
Monscierge

Monscierge

Ranked 11 (out of 66)

4.8
275 reviews
View profile

Ratings Summary

HT Score

Sojern AI Smart Concierge

unranked HTScore Icon

Revinate (Ivy)

75 HTScore Icon

Monscierge Guest Messaging

29 HTScore Icon
Popularity

Sojern AI Smart Concierge

14 verified reviews

Revinate (Ivy)

35 verified reviews

Monscierge Guest Messaging

275 verified reviews
Likelihood to Recommend

Sojern AI Smart Concierge

98%

Revinate (Ivy)

96%

Monscierge Guest Messaging

96%
Ease of Use

Sojern AI Smart Concierge

4.8

Revinate (Ivy)

4.9

Monscierge Guest Messaging

4.7
ROI

Sojern AI Smart Concierge

4.9

Revinate (Ivy)

4.7

Monscierge Guest Messaging

4.7
Implementation

Sojern AI Smart Concierge

4.9

Revinate (Ivy)

4.7

Monscierge Guest Messaging

4.8
Customer Support

Sojern AI Smart Concierge

5

Verified Customer Support

Revinate (Ivy)

4.8

Verified Customer Support

Monscierge Guest Messaging

4.9

Verified Customer Support

Certificate of Excellence

Sojern AI Smart Concierge

Revinate (Ivy)

Monscierge Guest Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Open API

SMS text messaging

Secured Data Protection

Guest History

Sojern AI Smart Concierge

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Revinate (Ivy)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Monscierge Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Revinate
vs.
Monscierge

Customers

Top 3 Segments

Sojern AI Smart Concierge

Boutiques - 21%
Other - 14%
Branded Hotels - 14%

Revinate (Ivy)

Resorts - 36%
Branded Hotels - 14%
Boutiques - 14%

Monscierge Guest Messaging

Boutiques - 35%
Branded Hotels - 27%
Other - 19%
Featured clients

Sojern AI Smart Concierge

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Sojern has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Sojern AI Smart Concierge

Pricing Available By Request
Sojern has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Ivy)

Pricing Available By Request
Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Monscierge Guest Messaging

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Sojern
vs.
Revinate
vs.
Monscierge

What Customers Are Saying

Most Recent Review

Sojern AI Smart Concierge

Overall nice

Digital Marketing Manager from (Turkey)

Revinate (Ivy)

I don't think we would be half as successful without Revinate.

Reservations Manager

Monscierge Guest Messaging

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist
Most Positive Review

Sojern AI Smart Concierge

Amazing software

Founder & CEO from

Revinate (Ivy)

Best Messaging App Ever

General Manager

Monscierge Guest Messaging

Great customer service, answered all our questions!

Field Ops
Most Critical

Sojern AI Smart Concierge

The feature of being able to see the reviews come in immediately is priceless

General Manager

Revinate (Ivy)

Best of the best hospitality software!

Revenue Manager

Monscierge Guest Messaging

Apple TV Onboarding in Alaska

Owner
References

Sojern AI Smart Concierge

Amanda Belmonte
VP of Franchise Services Advantage Hotels

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General Info

Screenshots
Integrations

Sojern AI Smart Concierge

Channel Managers (1) Property Management Systems (8) Digital Marketing Agencies (1)

Revinate (Ivy)

Channel Managers (1) Hotel Chatbots (1) Property Management Systems (12)

Monscierge Guest Messaging

Property Management Systems (1) Hotel Keyless Entry Systems (1) Hotel Reservations Systems (1)