Compare Sojern AI Smart Concierge vs HiJiffy

Sojern

Sojern AI Smart Concierge

14 reviews
HiJiffy

HiJiffy

105 reviews

Compare Sojern AI Smart Concierge vs HiJiffy

Guest Messaging Software vendor comparison between Sojern AI Smart Concierge vs HiJiffy . Find out which Guest Messaging Software is right for you based on realtime data from 119 verified hotelier reviews across 26 countries.

Sojern

Sojern

Ranked 23 (out of 66)

4.9
14 reviews
View profile
HiJiffy

HiJiffy

Ranked 5 (out of 66)

4.6
105 reviews
View profile

Ratings Summary

HT Score

Sojern AI Smart Concierge

unranked HTScore Icon

HiJiffy

88 HTScore Icon
Popularity

Sojern AI Smart Concierge

14 verified reviews

HiJiffy

105 verified reviews
Likelihood to Recommend

Sojern AI Smart Concierge

98%

HiJiffy

92%
Ease of Use

Sojern AI Smart Concierge

4.8

HiJiffy

4.7
ROI

Sojern AI Smart Concierge

4.9

HiJiffy

4.4
Implementation

Sojern AI Smart Concierge

4.9

HiJiffy

4.5
Customer Support

Sojern AI Smart Concierge

5

Verified Customer Support

HiJiffy

4.7

Verified Customer Support

Certificate of Excellence

Sojern AI Smart Concierge

HiJiffy

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Sojern AI Smart Concierge

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

HiJiffy

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
HiJiffy
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Customers

Top 3 Segments

Sojern AI Smart Concierge

Boutiques - 21%
Other - 14%
Branded Hotels - 14%

HiJiffy

Luxury Hotels - 20%
Resorts - 16%
Hostels - 10%
Featured clients

Sojern AI Smart Concierge

HiJiffy

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Sojern has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy Average HiJiffy

Sojern AI Smart Concierge

Pricing Available By Request
Sojern has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HiJiffy

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Sojern
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HiJiffy
vs.

What Customers Are Saying

Most Recent Review

Sojern AI Smart Concierge

Overall nice

Digital Marketing Manager from (Turkey)

HiJiffy

Finn Lough optimises guest communication

Director
Most Positive Review

Sojern AI Smart Concierge

Amazing software

Founder & CEO from

HiJiffy

Exceeded our expectations. Looking forward to more extraordinary innovation

Senior Communications Manager
Most Critical

Sojern AI Smart Concierge

The feature of being able to see the reviews come in immediately is priceless

General Manager

HiJiffy

Flexible, easy to implement, and powerful tool

Revenue and Distribution Executive
References

Sojern AI Smart Concierge

Amanda Belmonte
VP of Franchise Services Advantage Hotels

HiJiffy

Roberto Martin
Digital Guest Experience Manager Grupo Piñero

David McLean
Head of Digital

General Info