Oracle MICROS Point of Sale for Hotel Restaurants

4.6 (187 REVIEWS)

HTR Score icon
HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Oracle MICROS Point of Sale for Hotel Restaurants

4.6 (187 REVIEWS)

Ranked 1 (out of 143) in Hotel Restaurant POS Systems

Expand Hotel Food and Beverage Revenue with Flexible, Easy-to-Use Technology

Ratings Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.1/5
ROI
4.3/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Oracle MICROS Point of Sale for Hotel Restaurants is the #1 most trending product in the Hotel Restaurant POS Systems category (out of 143) and the #40 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Oracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Oracle Hospitality as the #1 Hotel Restaurant POS Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Oracle MICROS Point of Sale for Hotel Restaurants
Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle MICROS Simphony Point of Sale is the premier POS system for hotel restaurants, bars, cafes, and pantries delivers complete enterprise and back-office functionality on fixed and mobile devices, supporting operations of all types and sizes—from global hotel chains to independent hotels, casinos, and resorts. Oracle Hospitality is a proud AHLA Platinum Partner.

Capabilities

Oracle Workstation 8

Self-service Kiosks

Kitchen Display System

Mobile order and pay

Sports and entertainment POS

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Oracle Hospitality Average Oracle Hospitality

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View top Oracle Hospitality alternatives
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Popularity by Segment

Size

10 | X-Small (1-9 room)

9 | Small (10-24 room)

83 | Medium (25-74 room)

208 | Large (75-199 room)

325 | X-Large (200+ room)

Country

119 | India

118 | Italy

104 | United States of America

28 | Vietnam

27 | Germany

20 | Hong Kong

16 | Indonesia

14 | France

14 | Spain

14 | Singapore

13 | Malaysia

12 | Philippines

12 | United Kingdom

11 | Taiwan

10 | Australia

10 | United Arab Emirates

10 | China

9 | Mexico

9 | Ireland

8 | Thailand

8 | Canada

6 | Switzerland

6 | Chile

6 | Maldives

4 | Austria

4 | Argentina

4 | Saudi Arabia

3 | Peru

2 | Portugal

2 | Cambodia

2 | Colombia

2 | Tanzania

2 | Bangladesh

1 | Morocco

1 | Bhutan

1 | South Africa

1 | Zimbabwe

1 | Romania

1 | Pakistan

1 | Egypt

1 | Hungary

1 | Qatar

1 | Iraq

1 | Nigeria

1 | Norway

1 | Japan

1 | Palau

1 | Jordan

1 | New Zealand

1 | Guam

1 | Uruguay

1 | Denmark

1 | Ecuador

1 | Netherlands Antilles

1 | Bahamas

1 | Dominican Republic

Type

291 | Luxury Hotels

220 | Branded Hotels

152 | Resorts

116 | City Center Hotels

84 | Boutiques

69 | Airport/Conference Hotels

60 | Hostels

47 | Limited Service & Budget Hotels

46 | Bed & Breakfast & Inns

19 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

13 | Extended Stay & Serviced Apartments

12 | Casinos

8 | Motels

Region

263 | Asia Pacific

210 | Europe

121 | North America

19 | Middle East

17 | South America

13 | Oceania

6 | Africa

3 | Central America

Category

587 | Property Management Systems

187 | Hotel Restaurant POS Systems

72 | Upselling Software

Hotelier Rating

Excellent
520
Very Good
74
Average
37
Poor
14
Terrible
26

Property Size

  • X-Small (10)
  • Small (9)
  • Medium (83)
  • Large (208)
  • X-Large (325)

Country

  • India
    India
    (119)
  • Italy
    Italy
    (118)
  • United States of America
    United States of America
    (104)
  • Vietnam
    Vietnam
    (28)
  • Germany
    Germany
    (27)
  • Hong Kong
    Hong Kong
    (20)
  • Indonesia
    Indonesia
    (16)
  • France
    France
    (14)
  • Spain
    Spain
    (14)
  • Singapore
    Singapore
    (14)
  • Malaysia
    Malaysia
    (13)
  • Philippines
    Philippines
    (12)
  • United Kingdom
    United Kingdom
    (12)
  • Taiwan
    Taiwan
    (11)
  • Australia
    Australia
    (10)
  • United Arab Emirates
    United Arab Emirates
    (10)
  • China
    China
    (10)
  • Mexico
    Mexico
    (9)
  • Ireland
    Ireland
    (9)
  • Thailand
    Thailand
    (8)
  • Canada
    Canada
    (8)
  • Switzerland
    Switzerland
    (6)
  • Chile
    Chile
    (6)
  • Maldives
    Maldives
    (6)
  • Austria
    Austria
    (4)
  • Argentina
    Argentina
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Peru
    Peru
    (3)
  • Portugal
    Portugal
    (2)
  • Cambodia
    Cambodia
    (2)
  • Colombia
    Colombia
    (2)
  • Tanzania
    Tanzania
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Morocco
    Morocco
    (1)
  • Bhutan
    Bhutan
    (1)
  • South Africa
    South Africa
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Romania
    Romania
    (1)
  • Pakistan
    Pakistan
    (1)
  • Egypt
    Egypt
    (1)
  • Hungary
    Hungary
    (1)
  • Qatar
    Qatar
    (1)
  • Iraq
    Iraq
    (1)
  • Nigeria
    Nigeria
    (1)
  • Norway
    Norway
    (1)
  • Japan
    Japan
    (1)
  • Palau
    Palau
    (1)
  • Jordan
    Jordan
    (1)
  • New Zealand
    New Zealand
    (1)
  • Guam
    Guam
    (1)
  • Uruguay
    Uruguay
    (1)
  • Denmark
    Denmark
    (1)
  • Ecuador
    Ecuador
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Bahamas
    Bahamas
    (1)
  • Dominican Republic
    Dominican Republic
    (1)

Region

  • North America
    North America
    (121)
  • Europe
    Europe
    (210)
  • Asia Pacific
    Asia Pacific
    (263)
  • Oceania
    Oceania
    (13)
  • Middle East
    Middle East
    (19)
  • South America
    South America
    (17)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (6)

Hoteliers say

NEW AI Review summary

Hoteliers like the Oracle Hospitality Suite for its robust integration capabilities, ease in handling guest profiles, and adaptable features for different hotel operations. These tools enhance property management and reporting, offering seamless interfacing with third-party systems, thus boosting operational efficiency, revenue management, and guest satisfaction. However, some consistent issues highlighted are with customer support response times, interface stability, and high costs associated with updates and customizations.

AI-generated from the text of customer reviews

Support and service response times
Ease of use and user training
Integration with third-party systems
System stability and reliability
Property Management System (PMS) features
Reporting and analytics
Customization and flexibility
Cloud-based accessibility
Cost of updates and customizations
Guest profile and room management
10

Oracle - PMS and POS Interfaces

from 200 to 499 room Boutique in Hyderabad (India)

Verified
10 days ago
GUI and the report management was awesome. Options were very familiar to Opera v5 and easy to use. EMC was great to learn.
Country India
X-Large Hotel
10

Excellent Customization.

from 200 to 499 room Boutique in Hyderabad (India)

Verified
10 days ago
The dashboard customization and the reports that we can customize is excellent. The guest profile data and inventory was too good.
Country India
X-Large Hotel
9

Good tool Good dashboards with multiple views. Demand and Wash is a great tool. The seasonality with ceiling & floor. And lastly, the group evaluation tool.

from 200 to 499 room Boutique in Hyderabad (India)

Verified
10 days ago
The best PMS I've ever worked with rooms and reservations The workflow is easy and intuitive, great UAE functions and a very good support and development team.
Country India
X-Large Hotel
10

Opera & Simphony implimentation

from 50-74 room Luxury Hotel in Kukas (India)

Verified
10 days ago
Debashish, Swapnil & priyanshi is very helpful during go-live support. You guys are very professional and helpful. Whatever we asking they never ignore.
Country India
Medium Hotel
10

I like the support which is been provided by the team as well as the quick solution.

from 100 to 199 room Luxury Hotel in Udaipur (India)

Verified
10 days ago
I like the support which is been provided by the team as well as the quick solution. It's a nice software.
Country India
Large Hotel
10

POS and PMS.

from 100 to 199 room Airport/Conference Hotel in Udaipur (India)

Verified
10 days ago
Excellent service from PO Sand PMS its really helpful for us in our operations and to know more and more the guest details.
Country India
Large Hotel
10

PMS and POS at Raffles Jaipur.

from 50-74 room Luxury Hotel in Kukas (India)

Verified
10 days ago
Over experience right from proposals to closer, everything was excellent. Project Managers, Senior Leadership at Oracle for any discussions, Consultants on site, etc. All did a fantastic support during this complete process.
Country India
Medium Hotel
10

POS PMS

from 100 to 199 room Airport/Conference Hotel in Udaipur (India)

Verified
10 days ago
Very good software. Easy to understand and train others as well, very clear information provided so that it helps us in our daily operation needs.
Country India
Large Hotel
10

POS PMS

from 100 to 199 room Airport/Conference Hotel in Udaipur (India)

Verified
10 days ago
POS is very good to use. It's very useful & beneficial for the restaurant operations. Easily track anything with the pos system. PMS is useful for the room tacking.
Country India
Large Hotel
10

Supporting Team

from 100 to 199 room Airport/Conference Hotel in Udaipur (India)

Verified
10 days ago
Supporting team and software in future refer to concern for link and about the software for better reach and good.
Country India
Large Hotel
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