Dgstay

5.0 (26 REVIEWS)

HTR Score icon
HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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A web-service for selling services and enhancing communication with hotel

Dgstay is popular in United Kingdom with 12 hoteliers leaving an average rating of 12.

Ratings Summary

5.0
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Dgstay is the #5 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #146 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Dgstay’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Dgstay
Founded in 2018 | Headquarters in Tel Aviv-Yafo (Israel) | 3 employees
Guest communication platform with all hotel services. We digitalize your hotel information and services in just 3 days. With all hotel services in one place the order-taking process is 10 times faster than the traditional one and your guest experience is off the charts. Trusted by Accor, Hilton, Radisson Hotels, Marriott, Crowne Plaza, Lotte Hotels, Holiday Inn and others.

Capabilities

profile-empty-state.svg

Dgstay doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Available Add-ons & Modules

Guest experience module

Guest Messaging Software
Guest experience module

PREMIUM ADD-ON

A Digital solution tailored to improve guest experience

Hotel Guest Apps

INCLUDED

Pricing

Pricing Available By Request

Dgstay has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

15 | Large (75-199 room)

11 | X-Large (200+ room)

Country

12 | United Kingdom

2 | Poland

2 | Belgium

2 | Georgia

2 | Switzerland

1 | Germany

1 | Luxembourg

1 | Netherlands

1 | Canada

1 | United States of America

1 | Austria

Type

13 | Branded Hotels

10 | City Center Hotels

4 | Hostels

1 | Bed & Breakfast & Inns

1 | Airport/Conference Hotels

1 | Limited Service & Budget Hotels

1 | Luxury Hotels

1 | Vacation Rentals & Villas

Region

22 | Europe

2 | North America

2 | Middle East

Category

26 | Mobile Ordering & Room Service

Hotelier Rating

Excellent
26
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Large (15)
  • X-Large (11)

Country

  • United Kingdom
    United Kingdom
    (12)
  • Poland
    Poland
    (2)
  • Belgium
    Belgium
    (2)
  • Georgia
    Georgia
    (2)
  • Switzerland
    Switzerland
    (2)
  • Germany
    Germany
    (1)
  • Luxembourg
    Luxembourg
    (1)
  • Netherlands
    Netherlands
    (1)
  • Canada
    Canada
    (1)
  • United States of America
    United States of America
    (1)
  • Austria
    Austria
    (1)

Region

  • North America
    North America
    (2)
  • Europe
    Europe
    (22)
  • Middle East
    Middle East
    (2)
10

Easy to handle

General Manager from 75-99 room Branded Hotel in Bregenz (Austria)

Verified
3 months ago
- Fast order and quick response, guest can write his preferences which makes it easier for the employee to assign the right product
Country Austria
General Manager
Large Hotel
10

Excellent!

Multisite Operations Manager from 200 to 499 room in (United Kingdom)

Verified
3 months ago
We were in the process of applying for an environmental accreditation and were working to a very tight deadline and the room directory was crucial to the ensuing audit. The Team at 2ROOMZ were amazing! They allowed us to make all the amendments that we needed, and the changes were made almost instantly. We don’t have enough words to praise...
Country United Kingdom
Multisite Operations Manager
X-Large Hotel
10

Easy operating

Resident Manager from 500+ room Branded Hotel in New York (United States of America)

Verified
3 months ago
The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well
Country United States of America
Resident Manager
X-Large Hotel
10

Great app for hotel guests

Front office manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)

Verified
3 months ago
Quick and efficient. Easy tools to update the information and great support team behind to help any team we need.
Country United Kingdom
Front office manager
Large Hotel
10

Great product

Operations Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
3 months ago
Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly
Country United Kingdom
Operations Manager
Large Hotel
10

Fast, easy, reliable

AGM from 200 to 499 room City Center Hotel in (United Kingdom)

Verified
3 months ago
Ease of use for our Guests and Staff. Great flexibility within the tool itself allowing you to personalise the content
Country United Kingdom
AGM
X-Large Hotel
10

Easy Easy to implement within your business and easy to use by our customers.

Operations Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
3 months ago
Share information about our product were our guest can see everything you want to share with them and that can be donequickly and guest ordering and being able to update it very easy.
Country United Kingdom
Operations Manager
Large Hotel
10

Great sustainable digital service to use!

Director of Operations from 200 to 499 room City Center Hotel in Ottawa (Canada)

Verified
8 months ago
The app is user-friendly and quick to use. Requests are centralized and trackable with detailed reports. The team at Dgstay are very supportive and always there to assist when help is needed. And they are constantly updating and improving the tools on the app. Finally and mostly it is a sustainable digital service which makes us save paper...
Country Canada
Director of Operations
X-Large Hotel
10

The future is now :)

Front Office Manager from 75-99 room Branded Hotel in Brussels (Belgium)

Verified
8 months ago
Most part of the guest's request are centralized. This is a gain of time for guest and employees . .
Country Belgium
Front Office Manager
Large Hotel
9

Great App!

Operations Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
9 months ago
Quick and easy to use for our guests and for our team to respond to guests requests. The highlight of the app is that until the request has been accepted it will constantly remind you by a sound that you have a request pending.
Country United Kingdom
Operations Manager
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

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Support

Unverified

Dgstay has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

88/100

Recommended

100%

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