Hotbot

5.0 (9 REVIEWS)

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HT Score  
0 out of 100
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Service for selling hotel services online

Hotbot.ai has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotbot is the #14 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #880 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotbot.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Hotbot
Founded in 2019 | Headquarters in Miami (United States) | 16 employees
Hotbot.ai is a service for selling hotel services online and a chatbot that is able to answer most of your guests' questions. We utilize all the points of communication with the guest in order to effectively promote and sell your additional services.

Capabilities

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Hotbot.ai doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Pricing Available By Request

Hotbot.ai has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (1)
  • Large (4)
  • X-Large (4)

Country

  • Russian Federation
    Russian Federation
    (7)
  • Spain
    Spain
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (8)
10

A great online guest experience platform that helps you increase your revenue of additional services

Director of sales & marketing from 100 to 199 room Bed & Breakfast & Inn in Moskva (Russian Federation)

Verified
2 years ago
Simple and intuitive interface for guests, quick online ordering and payment, the ability to collect statistics on guests and positions.
Country Russian Federation
Director of sales & marketing
Large Hotel
10

Excellent service to increase revenue from sales of additional services

Manager from 200 to 499 room Resort in Kazan (Russian Federation)

Verified
2 years ago
First of all, we were looking for a service that allows us to answer numerous questions of the same type, but during testing we decided to open an online showcase with additional services. And guests have become more willing to order the room service menu and leave feedback on the hotel. The result exceeded expectations! Already in the seco...
Country Russian Federation
Manager
X-Large Hotel
10

Great tool to enhance in house sales and improve guest experience

General Manager from 200 to 499 room Resort in Varaksino (Russian Federation)

Verified
2 years ago
Friendly interface, tailor made solutions offered by support team!
Country Russian Federation
General Manager
X-Large Hotel
10

Excellent work result exceeding expectations

IT Manager from 200 to 499 room Branded Hotel in Moskva (Russian Federation)

Verified
2 years ago
Hotbot great helps connect us to our guests via online web app which is working awesome. The Room Service ordering feature, languages, chat features are what make Hotbot an instrumental tool for guests. Guests love using the Hotbot and leave the hotel with best impressions. The web app has elegant and user friendly design. Also guests are g...
Country Russian Federation
IT Manager
X-Large Hotel
10

Great service

Front Office Manager from 500+ room Resort in Adler (Russian Federation)

Verified
2 years ago
Great service that helps you to have a dialog with the guest regarding additional services of the hotel. It is a very comfortable communication with the guest.
Country Russian Federation
Front Office Manager
X-Large Hotel
10

HiTech company with open mindset

General Manager from 75-99 room Bed & Breakfast & Inn in Rostov (Russian Federation)

Verified
2 years ago
The efficiency and time response - high levelFlexibility in moderation and configuration vs Customer & Partner Journey Map ??Digitalization Look & Feel user friendly interface
Country Russian Federation
General Manager
Large Hotel
10

Innovate without the trauma, and with superb support.

General Manager from 25-49 room Boutique in Tulum (Mexico)

Verified
2 years ago
Innovation is a must in almost all industries. Hospitality being one of them. I’ve dedicated my entire professional life to hospitality and I understand the cost innovation may have in the guest experience. It takes time to a team to re adapt and learn a new process. What I like the most of HotBot is that eventhough the change in operation...
Country Mexico
General Manager
Medium Hotel
10

The good service with good support of team.

F&B Director from 75-99 room Bed & Breakfast & Inn in Zaragoza (Spain)

Verified
2 years ago
The guest sees what he wants to order. Visualization of dishes using photos . Fast takinf the few orders in one moments.
Country Spain
F&B Director
Large Hotel
10

our review

Manager from 100 to 199 room City Center Hotel in Moskva (Russian Federation)

Verified
2 years ago
We have been working with the company for six months and I think that it has established itself as ood service, competent specialists, easy to use.
Country Russian Federation
Manager
Large Hotel
  • 1

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It looks like Hotbot.ai is not recommended by any hotels

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Guest Messaging Software

Support

Unverified

Hotbot.ai has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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