Woby Self-Order Web App

4.0 (3 REVIEWS)

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Woby Self-Order Web App

4.0 (3 REVIEWS)

Unranked in Mobile Ordering & Room Service

A seamless journey for next level guest experience

Woby has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.0
Very Good
Ease of Use
3.7/5
Customer Support
4.7/5
ROI
3.5/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Woby Self-Order Web App is the #6 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #159 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Woby’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Woby Self-Order Web App
Founded in 2013 | Headquarters in Roosendaal (Netherlands) | 2 employees
We believe we have the best self-order and pay app for hotels Woby is the first self-order and pay webapp that connects with your existing POS and PMS simultaneously. Finally remove all hassles and pain points from digital menu’s, ordering, payments and logistic processes. For a great guest experience that saves you costs.

Capabilities

cost-saving

Seamless Ordering

Seamless Payments

Seamless Delivery

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

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Hotelier Rating

Excellent
0
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (1)
  • X-Large (2)

Country

  • Netherlands
    Netherlands
    (2)
  • Aruba
    Aruba
    (1)

Region

  • Europe
    Europe
    (2)
  • Central America
    Central America
    (1)
8

Working together increasing service to our Customers Working together increasing service to our Customers with Woby

Director from 500+ room Resort in Panningen (Netherlands)

Verified
3 months ago
Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk. Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine.
Country Netherlands
Director
X-Large Hotel
8

Excellent solution for our room service and table service workflows

F&B Manager from 200 to 499 room Branded Hotel in Amsterdam (Netherlands)

Verified
4 months ago
As the F&B manager of all Cityden Hotels, including Cityden BoLo District, Cityden Zuidas, and Cityden Stadshart, I'm delighted with the partnership with Woby. In addition to the integrations of Woby into our POS (unTill) and PMS (Mews), Woby provides an excellent solution for our room service and table service workflows. The constructive a...
Country Netherlands
F&B Manager
X-Large Hotel
8

Great addition to our Guest Experience

Marketing & Guest Experience asst. Manager from 50-74 room Boutique in Noord (Aruba)

Verified
4 months ago
Woby is a great tool to enhance guest experience by offering the possibility for ordering rooms service, table service, pool service, beach service and having the possibility to provide guests with an online concierge tool. Furthermore, Woby integrates with multiple systems making for a smooth customer journey. What I like most is the const...
Country Aruba
Marketing & Guest Experience asst. Manager
Medium Hotel
  • 1

Recommend empty

It looks like Woby is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

It allows the customer to experience multiple types of services without needing to leave the app, from arrival to ordering meals to checking out, the app communicates efficiently with all of the existing systems to ensure efficiency

Question:

What differentiates this product or service from the competition?

Answer:

They prioritise offering seamless experiences and integrations, for both the customer and the user. The large focus on customer-centricity provides an efficient service while also lowering costs for the customer

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Have a strong PMS system in place so that the product can work simultaneously with it and so promoting all the features to work as efficiently as possible. When considering Woby, the hotelier should discuss what they envision their customer journey to be

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Yumiko Pagnoux Partner Associate @ Mews
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Rob Napoli Head of Global Commercial & Brand @ Omniboost
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Yumiko Pagnoux Partner Associate @ Mews
RecommendationAvatar
Rob Napoli Head of Global Commercial & Brand @ Omniboost
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Support

Unverified

Woby has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

Suppo Info Image Green check icon

2024

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

80%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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