Infogenesis POS

1.7 (2 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Point of Sale for Food & Beverage Service, Inventory & Procurement for Hospitality Operations, CRM, Memebership, Loyalty & Promotions Management, and Second Screen & Dynamic Marketing Concepts

More than 50% of InfoGenesis’s reviews come from United States of America.

Ratings Summary

1.7
Terrible
Ease of Use
3.2/5
Customer Support
2.8/5
ROI
2.8/5
Implementation
3.8/5

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Achievements

Trending Product

This vendor's trending score is rising, Infogenesis POS is the #18 most trending product in the Restaurant Management Software category (out of 141) and the #1501 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

InfoGenesis’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Infogenesis POS
Founded in 1995 | Headquarters in North Sydney (Australia) | 10 employees
Since 1995, we've been creating Point of Sale solutions for hospitality venue operators which maximise profits and increase customer engagement. Experience solid always-on performance from solutions designed to meet the demands of hospitality environments of today. At InfoGenesis we strive to exceed our client's expectations every day. We promise our customers that we can be depended upon to execute for their business day in, day out. The key to our success is our solution oriented team, from on-site training, project management, development services and dedicated 24/7 customer support, were there, because your success is our success.

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Capabilities

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InfoGenesis doesn’t have any benefits or use cases available

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Pricing

Pricing Available By Request

InfoGenesis has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
1

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (2)

Region

  • North America
    North America
    (2)
1

Terrible system - Very expensive price for poor system and worst customer service

Accountant from 100 to 199 room Boutique in New York (United States of America)

Verified
5 years ago
Terrible system - Very expensive price for poor system and worst customer service, Credit card problems and payment not going through..
Country United States of America
Accountant
Large Hotel
6

Check out Infogenesis - it's the best I ever used in my 15 years...light years beyond Micros.

Regional General Manager from City Center Hotel in Atlantic City (United States of America)

Verified
6 years ago
It is the best I have used in the 15 years that I have been in the hospitality industry. It's so user-friendly and lets me look upon close checks and everything.
Country United States of America
Regional General Manager
  • 1

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Expert Q&A and Partner Recommendations

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Integrations

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Support

Unverified

InfoGenesis has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

35%

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