Vento ePOS

4.7 (221 REVIEWS)

HTR Score icon
HT Score  
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME

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Ranked 2 (out of 141) in Restaurant Management Software

2024 Finalist HotelTechAwards

Hoteliers voted HOTELTIME as the #2 Restaurant Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Vento POS is a superior cloud-based POS and stock system for restaurants & bars

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Vento ePOS is the #3 most trending product in the Restaurant Management Software category (out of 141) and the #112 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #2 Restaurant Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
98 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Vento ePOS
Founded in 2002 | Headquarters in United Kingdom | 44 employees
Vento is s superior POS system for restaurants & bars with stock management control included. It operates as a stand-alone system or connected via a 2-way interface to HotelTime PMS. The backoffice is fully cloud-based which enables F&B managers to access the system from any device and check current open tables or stock status in real-time, as well as adjust any settings including prices or user rights. The interface offers fast posting of transactions to guest room accounts. The interface to HotelTime also supports the posting of revenue and payment breakdowns from all tills for daily closure.

Capabilities

QR self ordering

On-line stock movements

Banqueting reports

Live sales reporting

Good luck admin

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HOTELTIME Average HOTELTIME

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7

Success Stories

10

References

24

Featured Customers

Popularity by Segment

Size

18 | X-Small (1-9 room)

56 | Small (10-24 room)

191 | Medium (25-74 room)

90 | Large (75-199 room)

57 | X-Large (200+ room)

Country

371 | Czech Republic

48 | Thailand

21 | United Arab Emirates

12 | United Kingdom

11 | Sri Lanka

6 | Estonia

6 | Kenya

6 | Indonesia

5 | Tanzania

5 | Fiji

3 | Philippines

2 | Hungary

2 | Latvia

1 | Maldives

1 | Congo (Brazzaville)

1 | Bulgaria

1 | Vietnam

1 | Germany

1 | Slovakia

1 | Seychelles

Type

145 | Luxury Hotels

140 | Resorts

90 | City Center Hotels

71 | Boutiques

69 | Bed & Breakfast & Inns

57 | Branded Hotels

37 | Airport/Conference Hotels

26 | Hostels

19 | Limited Service & Budget Hotels

18 | Extended Stay & Serviced Apartments

18 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

3 | Motels

Region

396 | Europe

70 | Asia Pacific

21 | Middle East

13 | Africa

5 | Oceania

Category

455 | Property Management Systems

221 | Restaurant Management Software

99 | Spa Software

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Hotelier Rating

Excellent
420
Very Good
57
Average
25
Poor
9
Terrible
1

Property Size

  • X-Small (18)
  • Small (56)
  • Medium (191)
  • Large (90)
  • X-Large (57)

Country

  • Czech Republic
    Czech Republic
    (371)
  • Thailand
    Thailand
    (48)
  • United Arab Emirates
    United Arab Emirates
    (21)
  • United Kingdom
    United Kingdom
    (12)
  • Sri Lanka
    Sri Lanka
    (11)
  • Estonia
    Estonia
    (6)
  • Kenya
    Kenya
    (6)
  • Indonesia
    Indonesia
    (6)
  • Tanzania
    Tanzania
    (5)
  • Fiji
    Fiji
    (5)
  • Philippines
    Philippines
    (3)
  • Hungary
    Hungary
    (2)
  • Latvia
    Latvia
    (2)
  • Maldives
    Maldives
    (1)
  • Congo (Brazzaville)
    Congo (Brazzaville)
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Vietnam
    Vietnam
    (1)
  • Germany
    Germany
    (1)
  • Slovakia
    Slovakia
    (1)
  • Seychelles
    Seychelles
    (1)

Region

  • Europe
    Europe
    (396)
  • Asia Pacific
    Asia Pacific
    (70)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (21)
  • Africa
    Africa
    (13)
10

Great PMS with good local support.

GM from 10 to 24 room Boutique in Galle (Sri Lanka)

Verified
4 months ago
We have been using Hotel Times and Vento and it is been a great tool for enhancing efficiency and productivity overall. The system is sophisticated and provides a good array of management reports. Also, Vento comes with an inventory management system which is very useful. More importantly hotel time has good local support team in any circum...
Country Sri Lanka
GM
Small Hotel
10

Intuitive and clear POS and PMS

Zástupce ředitele from 1 to 4 room in (Czech Republic)

Verified
4 months ago
A large degree of customization of the system according to our needs. Very good communication with HotelTime representatives, both with Mr. Skurzok, and professional training for Mr. Kureš's staff.
Country Czech Republic
Zástupce ředitele
X-Small Hotel
10

Simple operation with many functions

Receptionist from 25-49 room Bed & Breakfast & Inn in Harrachov (Czech Republic)

Verified
4 months ago
- quick response to any query or problem - online trainings at the time of covid, all explained in detail - friendly and helpful staff
Country Czech Republic
Receptionist
Medium Hotel
10

Exceptional Customer Support, the customer support provided by hoteltime have outstanding and their team quick responsive.

Resort Manager from 25-49 room Hostel in Tambon Patong (Thailand)

Verified
4 months ago
Reliable Performance the system's performance is consistently. smooth and uninterrupted operations during peak hours, Customization options and scalability make it adaptable to our business needs.
Country Thailand
Resort Manager
Medium Hotel
8

User friendly software with additional potential

general manager from 50-74 room Luxury Hotel in (Czech Republic)

Verified
4 months ago
I like the user friendliness of the system (PMS, POS), interlinked reporting, dashboards and also appreciate the continous development of HTS products.
Country Czech Republic
general manager
Medium Hotel
Veronika from HOTELTIME replied
Thank you so much for your time and feedback.
9

Reliable, very clear, intuitive and innovative software with a functioning cloud.

F&B manager from 10 to 24 room Luxury Hotel in Mcely (Czech Republic)

Verified
4 months ago
I have personal experience using it in a small hotel operation (25 rooms) and I am very satisfied with other HT applications.I actively use Hotel Time, Vento and Wellness Time. They provide me with maximum comfort when planning reservations for our guests and the subsequent program during their stay here. Also, the application for maids mak...
Country Czech Republic
F&B manager
Small Hotel
Veronika from HOTELTIME replied
We are really glad you find our system intuitive, innovative and reliable. Happy you are satisfied.
10

Hoteltime never sleeps

Hotel director from 25-49 room Boutique in (Czech Republic)

Verified
4 months ago
We have been working with Hoteltime for several years and have no reason to change. HT is a very reliable partner, without whom we can no longer imagine our work. An ever developing company that never sleeps and is always ready to help us with any request or challenge. It offers a lot of products that clearly save us time and money, thus gr...
Country Czech Republic
Hotel director
Medium Hotel
Veronika from HOTELTIME replied
That is true, we never sleep. :-)
10

ideal for small hotels

Resident manager from 50-74 room Bed & Breakfast & Inn in (Czech Republic)

Verified
4 months ago
online system which can be accessible easily by web browser, easy turning between systems and properties, no need to get extra sofrwares for each property
Country Czech Republic
Resident manager
Medium Hotel
Veronika from HOTELTIME replied
Thank you for your positive review. We're grateful for your support and look forward to exceeding your expectations in the future.
10

#reservations #report #purchasing costs

Deputy Director from 25-49 room Luxury Hotel in (Czech Republic)

Verified
4 months ago
Hotel Time is low on technical resources and easy to operate.Accessibility. Support center. Detailed instructions. Contains several agendas used in hotels.
Country Czech Republic
Deputy Director
Medium Hotel
Veronika from HOTELTIME replied
We can't express how grateful we are for your positive feedback. Your review brightened our day, and we're honored to have earned your satisfaction.
10

Review of HotelTime

owner from 25-49 room Bed & Breakfast & Inn in Mirkovice (Czech Republic)

Verified
5 months ago
We are happy with HotelTime software, it is reliable and intuitive, we also like we have an opportunity to implement other Systems if we need to.
Country Czech Republic
owner
Medium Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

I am pleased to share my appreciation and recognition for the exceptional partnership between Carmen Software and HotelTime Solutions. Carmen Software and HotelTime Solutions have seamlessly integrated our cutting-edge software solutions to deliver a complete hotel management experience. Our software interface combines the strengths of both front-office and back-office functionalities, providing our clients throughout APAC with a streamlined and efficient solution. This integrated approach not only enhances operational efficiency but also elevates the overall guest experience, contributing to the success of hotels and resorts in the region. The success of this collaboration is a testament to the strong partnership and support structure established between Carmen Software and HotelTime Solutions. The dedication and commitment shown by both teams have played a pivotal role in overcoming challenges and achieving shared goals. The synergy between our organizations has not only resulted in a powerful software solution but has also fostered a relationship built on trust, mutual respect, and a shared vision for the future. Furthermore, I would like to acknowledge the unwavering support and collaborative spirit demonstrated by the teams at HotelTime Solutions. Their commitment to excellence and responsiveness to our evolving needs have been instrumental in the seamless integration of our software solutions. I recommend HotelTime Solutions as a strategic partner in the hospitality industry. Our shared success is a testament to the strength of our collaboration, and we look forward to continuing this journey together. As we move forward, Carmen Software remains dedicated to innovation, excellence, and the continued enhancement of our offerings for the benefit of our clients.

Question:

What differentiates this product or service from the competition?

Answer:

Hoteltime PMS stands out prominently in the competitive landscape through its unparalleled commitment to excellence and innovation, epitomized by its fully cloud-based solution. Unlike many competitors, Hoteltime PMS has embraced a forward-thinking approach that addresses the diverse needs of the hospitality industry comprehensively, covering the requirements of hotels, restaurants, and spas seamlessly. The fully cloud-based solution offered by Hoteltime PMS is a game-changer. It not only enhances operational efficiency but also provides the flexibility and scalability that modern establishments demand. This cutting-edge technology allows for real-time access to critical data, facilitating quick and informed decision-making. The ease of integration across various departments ensures a harmonized and streamlined experience for both staff and clients. What truly sets Hoteltime PMS apart is its commitment to delivering a holistic solution that caters to the multifaceted needs of the hospitality sector. The platform seamlessly manages hotel operations, restaurant functions, and spa services, offering a unified experience that is both comprehensive and intuitive. This all-encompassing approach is a testament to Hoteltime PMS's dedication to providing a one-stop solution for the diverse requirements of its clients. Equally noteworthy is the exceptional support structure provided by Hoteltime. Their commitment to client success goes beyond just delivering a product; it extends to a robust support system that ensures clients are empowered and confident in their utilization of the platform. The responsive and knowledgeable support team at Hoteltime has earned strong recognition for their dedication to resolving issues promptly and providing valuable insights to optimize system utilization. In a market saturated with options, Hoteltime PMS stands out as a true leader, not only for its state-of-the-art technology but also for the unwavering support that accompanies it. As a partner, Carmen Software can confidently attest that Hoteltime PMS not only meets but exceeds expectations, making it a strategic choice for any establishment aspiring to thrive in today's dynamic hospitality landscape.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Consider Hoteltime as a long-term investment with a forward-thinking partner that understands the hospitality industry well. Their complete solution and local presence in Thailand ensure world-class service to all APAC customers.

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Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

Posts

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1 month ago

HotelTime Solutions Welcomes Industry Veteran David Byrne to Lead Expansion Efforts

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6 months ago

More effective operation in Losehill House thanks to HotelTime Solutions

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7 months ago

Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction

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1 year ago

Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems

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1 year ago

300 apartments in different areas in London effectively managed by HotelTime PMS

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1 year ago

Why Asten Hotels Partnered with HotelTime to Reduce Admin Costs, Modernize their Operation, and Eliminate Manual Work

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1 year ago

How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service

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1 year ago

HotelTime Solutions Integrate With Adyen

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1 year ago

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1 year ago

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1 year ago

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2 years ago

HotelTime Sends Employees to Work Remotely for Month to Learn Local Markets

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2 years ago

Hotel Payments Processing: Understanding the Fees and Stakeholders

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2 years ago

8 Ways a Hotel PMS Improves Operations and the Guest Experience

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2 years ago

OREA Hotels & Resorts Signs With HotelTime Solutions

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3 years ago

The Hotels of the Future: Anthropocentric, Technocentric and Hybrid

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Support

Verified Support

HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Recommended

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