Aavgo

4.7 (11 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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A Self-service platform empowering hotels to function without conventional front desk

More than 50% of Aavgo’s reviews come from United States of America.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Aavgo is the #9 most trending product in the In-Room Hotel Tablets category (out of 25) and the #799 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Aavgo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Aavgo
Founded in 2017 | Headquarters in Sunnyvale, California | 49 employees
Aavgo revolutionizes hospitality with a one-stop solution. From seamless check-in, answering calls, and cash/credit payments to RFID key dispensing and PMS integration, it covers it all. Manage locks and cameras remotely, communicate in real-time with language translation, handle reviews, and streamline housekeeping and maintenance. Aavgo ensures efficient OTA rate management and monthly reporting for comprehensive property management

Capabilities

Front Desk Revolution: Aavgo's Seamless Hospitality Management

Seamless Check-in Experience: Effortless Arrivals

Remote Front Desk Operations: Front Desk Beyond Boundaries

Real-time Multilingual Communication: Global Conversations

Integrated Housekeeping and Maintenance: Efficiency in Every Detail

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Aavgo Average Aavgo

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Hotelier Rating

Excellent
11
Very Good
0
Average
1
Poor
0
Terrible
0

Property Size

  • Medium (2)
  • Large (2)

Country

  • United States of America
    United States of America
    (12)

Region

  • North America
    North America
    (12)
10

The amount of paper we don't have to use is awesome!

General Manager from 50-74 room Branded Hotel in Rock Springs (United States of America)

Verified
5 years ago
The ability to verify all tasks to ensure everything is completed and up to standards. The amount of paper we don't have to use is awesome! *Its hard to name one thing*
Country United States of America
General Manager
Medium Hotel
9

The concept is amazing

General Manager from 75-99 room Bed & Breakfast & Inn in Modesto (United States of America)

Verified
5 years ago
The concept is amazing and when utilized to it's fullest has numerous benefits to the business and their audience. The eagerness of the Aavgo team to provide a superior product is evident and much appreciated.
Country United States of America
General Manager
Large Hotel
10

How to improve Guest experience to the next level.

General Manager from 75-99 room Bed & Breakfast & Inn in Davis (United States of America)

Verified
5 years ago
The tablet has helped our guest to quickly communicate with our staff. As a result we have been able to quickly address guest concerns and monitor the progress of events. We are reaching out to the newer generations who appreciate this tool which other properties are yet to catch up with.
Country United States of America
General Manager
Large Hotel
10

Great added feature to our services.

General Manager from Boutique in Kihei (United States of America)

Verified
5 years ago
What I like most is that it is a great service of communication that will provide them with faster service. I like that we can easily track when rooms are being serviced. All in all it is definitely a great tool to have.
Country United States of America
General Manager
7

Half Moon Bay Extended Stay Review of Aavgo

General Manager from Bed & Breakfast & Inn in Half Moon Bay (United States of America)

Verified
5 years ago
I like the option it gives the guest to contact us for any of their needs.
Country United States of America
General Manager
10

Merging new technology with the hospitality industry

General Manager from Bed & Breakfast & Inn in Fortuna (United States of America)

Verified
5 years ago
Enhanced guest experience -many have written great reviews regarding the devices. Marketplace sales has increased exponentially. Communication among staff and guests that speaks different languages simple and easy with the devices. Local restaurant menus, brochures, and highlights are easy for a hotel to put on the device. At-a-glance r...
Country United States of America
General Manager
10

Loving the Aavgo product for our property

General Manager from Branded Hotel in Modesto (United States of America)

Verified
6 years ago
This software has been very beneficial with our hotel staff communication and for our guests to request items or even simply communicate with the front desk about anything that they need while staying at our property.
Country United States of America
General Manager
9

Guests enjoy the value-added ability of ordering refreshments, towels, and other items from the convenience of their room with Aavgo

Assistant General Manager from 50-74 room Bed & Breakfast & Inn in Sunnyvale (United States of America)

Verified
6 years ago
The management and tech teams are genuinely responsive to our hotel-specific requests. Guests enjoy the value-added ability of ordering refreshments, towels, and other items from the convenience of their room. The system is still relatively new to our location. We are continuing to evaluate it's potential in improving efficiency and posi...
Country United States of America
Assistant General Manager
Medium Hotel
9

Great experience so far with the product and the Aavgo support team (we have had the system for 60 days). We just recently rolled out the system and support was there at every step to assist. Review how this could improve you internal and guest communications as well as positive impacts on service.

General Manager from Branded Hotel in Modesto (United States of America)

Verified
6 years ago
1. Streamlines our departmental communications. 2. Alows direct contact with guests and the front desk without tying up the phones. 3. Has features to drive social media reviews for our property.
Country United States of America
General Manager
10

Great Product, Great Services, Great Team!!!

Manager from Boutique in San Mateo (United States of America)

Verified
6 years ago
We (Guests/Staff) love how easy it is to use. It is so convenient for the guest to communicate with the Front Desk or the Housekeeping. Can't wait to see what additions this team is yet to bring on.
Country United States of America
Manager
  • 1
  • 2

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Support

Unverified

Aavgo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

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Response Time

Slow

Recommended

95%

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