Hoteza HSIA

4.8 (5 REVIEWS)

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0 out of 100
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Solves the problem of congested Internet channels by evenly distributing the available speed.

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Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hoteza HSIA is the #1 most trending product in the Hospitality Wi-Fi Solutions category (out of 44) and the #49 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hoteza’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Hoteza HSIA
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 50 employees
It’s an innovative software solution that offers hotels the opportunity to provide a secure high-speed Internet access to their customers. As a result, your guests are happy because everything you need to do to get a quality Internet connection is simply enter your room number or your phone number. Hoteza HSIA helps reduce the cost of the hotel staff, as well as get positive feedback and alleviate the problems of unsatisfied guests thanks to quick automatic device setup and efficient technical support service. Every user gets the maximum bandwidth available thanks to the Fair Connection Policy. The connection is dynamically balanced according to current load and tariff conditions. The one of the main benefits of using Hoteza HSIA is reduction of staff costs, thanks to automatic setup of guest devices and efficient support service.

Capabilities

Managed secure internet

Features

Login Portal

4/5 features

User Management

4/5 features

Networking

4/5 features

Performance Monitoring

4/5 features

Support

4/5 features

Pricing

Pricing Available By Request

Hoteza has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

6 | Small (10-24 room)

5 | Medium (25-74 room)

10 | Large (75-199 room)

8 | X-Large (200+ room)

Country

9 | Croatia

4 | Russian Federation

4 | Slovenia

3 | Cyprus

2 | Montenegro

2 | Kazakhstan

2 | Uzbekistan

1 | Kyrgyzstan

1 | Netherlands

1 | Greece

Type

10 | Boutiques

10 | Luxury Hotels

4 | Resorts

3 | Branded Hotels

3 | City Center Hotels

2 | Extended Stay & Serviced Apartments

1 | Bed & Breakfast & Inns

1 | Airport/Conference Hotels

1 | Hostels

1 | RV Parks & Campgrounds

Region

24 | Europe

5 | Asia Pacific

Category

24 | Hospitality TV

21 | Hotel Guest Apps

6 | In-Room Hotel Tablets

5 | Hospitality Wi-Fi Solutions

Hotelier Rating

Excellent
28
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • Small (6)
  • Medium (5)
  • Large (10)
  • X-Large (8)

Country

  • Croatia
    Croatia
    (9)
  • Russian Federation
    Russian Federation
    (4)
  • Slovenia
    Slovenia
    (4)
  • Cyprus
    Cyprus
    (3)
  • Montenegro
    Montenegro
    (2)
  • Kazakhstan
    Kazakhstan
    (2)
  • Uzbekistan
    Uzbekistan
    (2)
  • Kyrgyzstan
    Kyrgyzstan
    (1)
  • Netherlands
    Netherlands
    (1)
  • Greece
    Greece
    (1)

Region

  • Europe
    Europe
    (24)
  • Asia Pacific
    Asia Pacific
    (5)
8

Hoteza is a product that works and helps in managing the services provided.

IT Manager of Minyoun cluster in Silk Road Samarkand from 200 to 499 room Luxury Hotel in Samarkand (Uzbekistan)

Verified
8 months ago
Our guest services are operated by the Hoteza software package. During operation, there were practically no failures and problems. The support service is always in touch and helps with any questions that arise.
Country Uzbekistan
IT Manager of Minyoun cluster in Silk Road Samarkand
X-Large Hotel
10

Unique experience with Hoteza at Silk Road Samarkand

PA of cluster IT Director from 500+ room Hostel in Samarqand (Uzbekistan)

Verified
8 months ago
I like that guests can easily install the application after successfull authorization in the internet by scanning the QR code at the reception desk. The guys from the technical support are very polite and react immediately to all the questions.
Country Uzbekistan
PA of cluster IT Director
X-Large Hotel
10

Smart in every way

Hotel manager from 25-49 room Boutique in Nicosia (Cyprus)

Verified
18 months ago
The guests can use the app on their phone or on the tv to retrieve all the information they need regarding their stay with a personal approach. Billing, hotel information, online shopping, direct messaging to the reception, movies, its all there!
Country Cyprus
Hotel manager
Medium Hotel
10

Orion Hotel Bishkek. 3 years of improvements with Hoteza.

IT manager from 75-99 room Boutique in Bishkek (Kyrgyzstan)

Verified
2 years ago
Our hotel has tried a lot of solutions and at the end we have chosen Hoteza TV, Hoteza HSIA, and Mobile App. All guests are happy with the Hoteza solutions. All guests are happy with the Hoteza solutions. The most important part for us was Capex and Opex that Hoteza offers, and how you can pick what you need on the platform.
Country Kyrgyzstan
IT manager
Large Hotel
10

Exceed guests expectations

General Manager from 10 to 24 room Boutique in Sankt-Peterburg (Russian Federation)

Verified
2 years ago
We using Hoteza solutions since 2014. Hoteza Hospitality TV and WiFi authorisation meet all our expectations. It's perfectly works with PMS Oracle Suite 8 and gives personalised service. Hoteza solutions are well-designed and user-friendly. One more additional benefit was the high level service we got during the instalation.
Country Russian Federation
General Manager
Small Hotel
  • 1

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Support

Unverified

Hoteza has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

99%

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