Hudini Mobile App

4.7 (25 REVIEWS)

HTR Score icon
HT Score  
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Hudini Mobile App

4.7 (25 REVIEWS)

Ranked 6 (out of 79) in Hotel Guest Apps

Digitally enabling Hotels & the Hospitality Industry by creating a contactless, superlative, guest experience.

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Ratings Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hudini Mobile App is the #9 most trending product in the Hotel Guest Apps category (out of 79) and the #358 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hudini’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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77 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Hudini Mobile App
Founded in 2018 | Headquarters in Hoboken (United States) | 72 employees
Hudini is a dynamic SAAS company specializing in elevating guest experiences within the hospitality industry. Our innovative solutions and technology-driven approach empower businesses to deliver exceptional service, optimize operations, and cultivate unparalleled customer satisfaction. Discover the transformative capabilities of Hudini and unlock new realms of success for your hospitality venture.

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Capabilities

Mobile Checkin

Digital room key

Smart Chat

Personalize & upsell

Interactive menu

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Hotel Guest App

Hotel Guest Apps

INCLUDED

Smart Chat

Guest Messaging Software
Enable guests to chat with hotel staff

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hudini Average Hudini

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0

Success Stories

0

References

15

Featured Customers

Success Stories

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Hudini doesn’t have any case studies available

Popularity by Segment

Size

5 | Medium (25-74 room)

5 | Large (75-199 room)

26 | X-Large (200+ room)

Country

14 | United Arab Emirates

4 | Morocco

3 | Mauritius

2 | India

2 | United States of America

2 | Qatar

1 | Saudi Arabia

1 | Bahrain

1 | Mexico

1 | Dominican Republic

1 | Italy

1 | Bahamas

1 | Philippines

1 | Singapore

Type

29 | Luxury Hotels

15 | Resorts

7 | Branded Hotels

1 | Bed & Breakfast & Inns

1 | Boutiques

1 | Casinos

1 | Extended Stay & Serviced Apartments

1 | Limited Service & Budget Hotels

Region

17 | Middle East

7 | Africa

5 | Asia Pacific

3 | North America

2 | Central America

1 | Europe

Category

25 | Hotel Guest Apps

15 | Mobile Ordering & Room Service

14 | Hospitality TV

6 | Contactless Check-in

1 | Upselling Software

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Hotelier Rating

Excellent
29
Very Good
6
Average
0
Poor
1
Terrible
0

Property Size

  • Medium (5)
  • Large (5)
  • X-Large (26)

Country

  • United Arab Emirates
    United Arab Emirates
    (14)
  • Morocco
    Morocco
    (4)
  • Mauritius
    Mauritius
    (3)
  • India
    India
    (2)
  • United States of America
    United States of America
    (2)
  • Qatar
    Qatar
    (2)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Bahrain
    Bahrain
    (1)
  • Mexico
    Mexico
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Italy
    Italy
    (1)
  • Bahamas
    Bahamas
    (1)
  • Philippines
    Philippines
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (17)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (7)
9

Innovative and effective!

Food and Beverage Corporate Systems Manager from 200 to 499 room Luxury Hotel in Santa Monica (United States of America)

Verified
1 months ago
We use Hudini for our custom hotel app. It is heavily used by our guests for in room dining, service requests and online bills. Our staff loves the decrease in calls to front desk and guests know where to go to find out general information about the hotel and amenities. Our younger crowd loves the modern alternatives to having to call front...
Country United States of America
Food and Beverage Corporate Systems Manager
X-Large Hotel
10

Great Partner, Amazing Tech, and very forward thinking

VP of Technology from 500+ room Boutique in Miami (United States of America)

Verified
1 months ago
Hudini as a partner has been a godsend, a partner who is invested in providing the best product for its partners. Innovative product and overall a great team to work with.
Country United States of America
VP of Technology
X-Large Hotel
10

good customer service

Front Desk from 50-74 room Luxury Hotel in Marrakech (Morocco)

Verified
2 months ago
What I find most appealing is the support team's availability and the excellent ux/ui design. user friendly interface for the backend side
Country Morocco
Front Desk
Medium Hotel
8

Impressively Proactive: Hudini's Professionalism in App V2 Development.

Digital Specialist from 500+ room Branded Hotel in Quatre Bornes (Mauritius)

Verified
2 months ago
Hudini demonstrated exceptional proactiveness and professionalism while developing our hospitality mobile app V2. Their proactive approach ensured timely updates and smooth communication.
Country Mauritius
Digital Specialist
X-Large Hotel
10

Journey of Discovery: A Personal Reflection and Review

IT Support Officer from 200 to 499 room Resort in Flic en Flac (Mauritius)

Verified
2 months ago
The app captivates me with its intuitive design and seamless functionality. Its user-friendly interface ensures a smooth and enjoyable experience, making navigation effortless. The diverse range of features, from innovative tools to personalized settings, caters to various user needs. The app's responsiveness and quick loading times enhance...
Country Mauritius
IT Support Officer
X-Large Hotel
10

It is starting to look great

Director of IT from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
2 months ago
Knowledge of developers, close contact with account manager, transparent conversations, understanding of the requirements, proactiveness, nothing is impossible, always available
Country United Arab Emirates
Director of IT
X-Large Hotel
9

Agile and Adaptive

SVP of IT from 500+ room Branded Hotel in Nassau (Bahamas)

Verified
2 months ago
Exceptional responsiveness and follow through on requests and deep understanding of integrations and data residency. Understanding of multi-property requirements and User Experience.
Country Bahamas
SVP of IT
X-Large Hotel
10

Guest experience: Review of Tablet implementation

Multi-property Marketing Project Manager from 50-74 room Luxury Hotel in Marrakech (Morocco)

Verified
2 months ago
Working with Hudini on the implementation of tablet solutions for our riads has been a truly collaborative and rewarding experience. One aspect that stands out is the team's expertise in hospitality technology, evident from the innovative solutions they proposed and implemented. Their team demonstrated a deep understanding of our needs and...
Country Morocco
Multi-property Marketing Project Manager
Medium Hotel
9

One of the most versatile system to add to the guest room.

Asst. Director of IT from 200 to 499 room Luxury Hotel in Abu Dhabi (United Arab Emirates)

Verified
2 months ago
Very customer oriented, features tailored to meet current guest trends. The team is very supportive to attend any issues round the clock.
Country United Arab Emirates
Asst. Director of IT
X-Large Hotel
10

Hudini Support

IT SPECIALIST from 100 to 199 room Luxury Hotel in Doha (Qatar)

Verified
2 months ago
Support is very good and On call response is very impressive. Whenever an issue comes the team is supporting at the same time and fixing the issue
Country Qatar
IT SPECIALIST
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

In our Project. This product provides what is the required design by our customer. In my experience as a partner of the Hudini team that is handled by Ms. Angeline Capiral, they are so approachable and providing their service on time.

Question:

What differentiates this product or service from the competition?

Answer:

Hudini team is a great partner that I can recommend to other companies. They are so professional and take all additional requests from the customer to provide a customer satisfaction service. They show how great team the Hudini is.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Continue the environment of the business as professionals. And, the continue to be humble and approachable all of the time. I never felt that Avaya and Hudini is different company as our project goes by. GREAT JOB Ms. Angeline.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Allan Gante Project Manager @ Avaya
RecommendationAvatar
Allan Gante Project Manager @ Avaya
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Support

Unverified

Hudini has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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