InnSpire Guest App

4.5 (1 REVIEWS)

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0 out of 100
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InnSpire Guest App

4.5 (1 REVIEWS)

Unranked in Hotel Guest Apps

End to end digital guest journey.

More than 50% of Innspire’s reviews come from United States of America.

Ratings Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
3.5/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, InnSpire Guest App is the #59 most trending product in the Hotel Guest Apps category (out of 79) and the #1366 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Innspire’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About InnSpire Guest App
Founded in 2012 | Headquarters in Sweden | 23 employees
Your hotel App is likely to become the “key” that holds the entire journey together – from check in to check out and everything in-between. InnSpire works with iconic hotels and hotel industry brands across the world to leverage a contact-less hospitality experience, that is seamless, easy to use and helps drive both revenue and guest satisfaction. By leveraging proven hardware and software solutions – tied together with an out-of-the-box customizable App, we can help add new layers of guest service, convenience, entertainment and revenue-drivers, to new and existing hotel partners.

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Innspire doesn’t have any screenshots available

Capabilities

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Innspire doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Inspire Check-in

Contactless Check-in

INCLUDED

INCLUDED

Unified guest messaging

Guest Messaging Software
With InnSpire ONE, all messages come through one unified dashboard. Whether messages are sent as Emails, WhatsApp, SMS or through Messenger, they are seamlessly integrated into the ONE ecosystem, and can be read, translated and responded to within that same dashboard.

PREMIUM ADD-ON

Staff App

Staff Collaboration Tools
magine all and management communication flowed on one unified platform! Management, and staff could chat internally, and drop all the “rouge” platforms, such as WhatsApp, Telegram etc – everything visible on one platform! Tasks, to-do’s, messages, “likes”, “shares”, photos, group-info, “stand-ups”, engineering tasks, celebrations, new occupancy records – it’s now so much easier to engage, lead and keep staff happy!

PREMIUM ADD-ON

ReviewMagic.ai

Reputation Management
The myriad of reviews on multiple websites and in multiple languages make it impossible to stay on top of all the reviews and feedback out there. ReviewMagic.AI collates all those reviews for you, across virtually all review-sites, and virtually every language! All you have to do is to glance the dashboard, see which categories are affecting you the most, what the actual reviews are saying – and assign a task to work on the fix!

PREMIUM ADD-ON

GuestMagic.ai

Upselling Software
AI-driven platform for hoteliers that uses machine learning to anticipate the next step of the guests to deliver a more personal hotel guest journey – Meaning the right communication at the right time – across all devices and channels. In order to create a more personal hotel experience, it’s device agnostic from smart-phone to tablet to TV to voice and beyond.

PREMIUM ADD-ON

Real Time Surveys

Guest Surveys & Feedback
InnSpire offers real time surveys, right on the TV screen, or the handheld device. Only relevant questions are asked. Guests answer by simply sliding a lever from 0-10 in satisfaction.

PREMIUM ADD-ON

Mobile Key

Hotel Keyless Entry Systems
The keyless entry system is a relatively new technology that was first introduced in 2010, and professionals in the hotel industry have used it for over a decade. Since millions of travelers have already had contactless experiences with hotel mobile key apps, using their mobile phones to self check-in and unlock a hotel room comes as no surprise. So why don’t you go keyless and contactless too?

PREMIUM ADD-ON

Pricing

Pricing Available By Request

Innspire has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
9

Makes popular apps that most people have become accustomed to using at home available at your hotel

Resort Director from 500+ room Branded Hotel in Waikoloa Village (United States of America)

Verified
3 years ago
It's allowing us to provide an up to date piece of technology to our guests and owners that is interactive and desired by most, particularly with the popular apps that most people have become accustomed to using at home.
Country United States of America
Resort Director
X-Large Hotel
  • 1

Recommend empty

It looks like Innspire is not recommended by any hotels

Check out the top 10 most recommended Innspire alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

InnSpire is a great product for all sizes and types of hotels. They have international clients and work with hotels around the world. Their software is intuitive, user-friendly and drives both guest-satisfaction and guest-spend.

Question:

What differentiates this product or service from the competition?

Answer:

InnsSpire has excellent dashboards so hotels can get the most out of the information from the software, in an optimized way. They have fantastic business intelligence tools that hotels can leverage to understand their guests and improve their services.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Innspire provides holistic solutions for hotels. Because their products are so extensive and can benefit your hotel in many different ways, make sure you inquire about their full set of services, especially ones that are turn-key vs. customizable.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
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Integrations

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This integration hasn’t been verified by Innspire yet.

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This integration hasn’t been verified by Innspire yet.

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Guest Room Management System

Support

Unverified

Innspire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

90%

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