Orana Stay

5.0 (2 REVIEWS)

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HT Score  
0 out of 100
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Digital concierge and guest experience app for accommodation providers.

Orana Software has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Orana Stay is the #32 most trending product in the Hotel Guest Apps category (out of 79) and the #1028 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Orana Software’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Orana Stay
Founded in 2003 | Headquarters in Bella Vista (Australia) | 5 employees
Do you want to free up some of your time, offer unbeatable convenience and possibly even make extra revenue at the same time? A digital guest APP from Orana Stay can help you achieve this. Think of it as your 24 hour digital concierge, looking after your guests on their journey. It allows you to communicate directly with your guest from the time they book, it answers common (and even complex) questions. Funny story behind this, ask us about it, it involves lots of mud and tractors. Our booking features allows your guests to book anything you decide to showcase, and if you have an arrangement in place you can even earn commissions on these upsells from your partners. And do not forget the savings you make by encouraging direct bookings for return guests. With built-in features such as reception messaging, maps & directions, latest weather information and so much more, your guests will never be lost. Simply put, your guest gets a fully branded APP from your hotel on their phone, with your latest information which is always up to date.

Capabilities

Automated Content Using OpenAI

Seamless Integration with your Booking Software

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Invite guests to share

Social Media
Showcase your social media and let your guests follow your social media and engage to promote your accommodation.

INCLUDED

Encourage feedback and reviews

Guest Surveys & Feedback
Use the app to encourage guests to give you valuable feedback.

INCLUDED

Orana’s non traditional recruitment software

Applicant Tracking Systems (ATS)
Traditional recruitment not meeting the mark! The Orana Recruitment add on, let’s you advertise and get bulk applicants from your own website, fully integrated and functional. Ask us how!

PREMIUM ADD-ON

Orana asset management

Asset Tracking Software
Designed specifically for hotel needs, record and track assets as they move. Can be fully integrated into our app for the ultimate guest experience in convenience and information.

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Orana Software Average Orana Software

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Hotelier Rating

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)

Country

  • Australia
    Australia
    (2)

Region

  • Oceania
    Oceania
    (2)
10

Wonderful addition to our guest experience

Owner from 5 to 9 room Boutique in Yea (Australia)

Verified
2 years ago
A simple and easily accessible way for our guests to get the information they need before, during and after their stay.
Country Australia
Owner
X-Small Hotel
10

Easy to keep updated, and great for guests!

Owner/Director from 10 to 24 room Boutique in Katoomba (Australia)

Verified
2 years ago
We have found that guests who download the app onto their mobile device are more self-sufficient, and don't need to contact us to ask the frequently asked questions that tourists normally do. The app fits perfectly into our budget, and assists with a contactless guest experience. The app replaces the information booklet we used to have in e...
Country Australia
Owner/Director
Small Hotel
  • 1

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Support

Unverified

Orana Software has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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