4SUITES

4.6 (27 REVIEWS)

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HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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4SUITES - Making Hotels Smarter and Guests Happier | The Future of Easy, Secure Room Access for Quick Succes

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Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.7/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, 4SUITES is the #2 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #104 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

4SUITES’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About 4SUITES
Founded in 2016 | Headquarters in Netherlands | 30 employees
4SUITES opens the door to hotel efficiency and delighted guests: - intuitive mobile keys (app-less) - Seamless PMS integration - Streamlined management

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Capabilities

100% cloud-based room access via Google Wallet

100% cloud-based guest room access

Remote access management via 4SUITES Manager

Realtime access changes and management via PMS Integration

Waterproof cloud-based locks

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

2/2 features

Available Add-ons & Modules

IoT Readers

Hotel Keyless Entry Systems
The IoT wall and lift readers are connected to 4SUITES’ intelligent cloud platform and can manage access remotely.

INCLUDED

Google Wallet Integration

Hotel Keyless Entry Systems
4SUITES is offering its smart IoT hotel keys available in Google Wallet. This integration allows guests using Android devices to gain secure access to their room in seconds by simply tapping their device to the lock.

PREMIUM ADD-ON

Cloud Management Platform

Hotel Keyless Entry Systems
Discover the 4SUITES Manager: a cloud platform seamlessly coordinating all hotel access products in real time. Web-based and installation-free, it provides instant lock updates and centralized control for cloud-based keycards and mobile keys. Integrated with a cloud-based PMS, it streamlines operations and enhances guest service. Elevate your hospitality experience today.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

4SUITES Average 4SUITES

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3

Success Stories

3

References

1

Featured Customers

Popularity by Segment

Size

1 | X-Small (1-9 room)

6 | Small (10-24 room)

12 | Medium (25-74 room)

3 | Large (75-199 room)

3 | X-Large (200+ room)

Country

7 | Netherlands

7 | Germany

3 | Denmark

3 | United States of America

3 | United Kingdom

1 | Switzerland

1 | Norway

1 | Mexico

Type

10 | Boutiques

7 | City Center Hotels

5 | Branded Hotels

4 | Hostels

3 | Bed & Breakfast & Inns

2 | Extended Stay & Serviced Apartments

2 | Limited Service & Budget Hotels

2 | Luxury Hotels

2 | Motels

1 | Casinos

1 | Vacation Rentals & Villas

Region

22 | Europe

4 | North America

Category

27 | Hotel Keyless Entry Systems

Hotelier Rating

Excellent
23
Very Good
1
Average
1
Poor
2
Terrible
0

Property Size

  • X-Small (1)
  • Small (6)
  • Medium (12)
  • Large (3)
  • X-Large (3)

Country

  • Netherlands
    Netherlands
    (7)
  • Germany
    Germany
    (7)
  • Denmark
    Denmark
    (3)
  • United States of America
    United States of America
    (3)
  • United Kingdom
    United Kingdom
    (3)
  • Switzerland
    Switzerland
    (1)
  • Norway
    Norway
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (4)
  • Europe
    Europe
    (22)
5

High Tech

Manager from 10 to 24 room Bed & Breakfast & Inn in Britton (United States of America)

Verified
1 months ago
Keyless entry from your phone. The ability to have access to the system on your mobile phone is also a plus.
Country United States of America
Manager
Small Hotel
9

Motel One Copenhagen / 4suits

Receptionist from 200 to 499 room Hostel in København (Denmark)

Verified
1 months ago
I like that the key updates in real time, for examples room moves, room blocs, s.a It is very easy to use the system.
Country Denmark
Receptionist
X-Large Hotel
9

Good thorough service

Floormanager from 10 to 24 room Boutique in Amsterdam (Netherlands)

Verified
1 months ago
Quick service. They are always there for you. Particularly Frank. All problems were quickly resolved with an efficient system where 4suites can monitor and help remotely.
Country Netherlands
Floormanager
Small Hotel
6

A new company; new opportunities; new problems

Director from 5 to 9 room Hostel in (United Kingdom)

Verified
1 months ago
The locks have presented many new opportunities for us, such as remote management for our property as well as increased security and timelined events.
Country United Kingdom
Director
X-Small Hotel
10

Excellent solution for upgrading our old entry system

Director from 10 to 24 room Extended Stay & Serviced Apartment in

Verified
1 months ago
Excellent and "light" upgrade solution to our old Assa Abloy solution... impressive solution with a great support team and super quick and efficient installation by their engineer.
Director
Small Hotel
10

Keyless entry

IT Project Specialist from 25-49 room Boutique in Berlin (Germany)

Verified
1 months ago
I like the most mobile key I found them very practical and useful specially you don't have to install another app on your phone.
Country Germany
IT Project Specialist
Medium Hotel
10

We love 4suites! Security overall

HM MANAGER from 10 to 24 room Boutique in Playa del Carmen (Mexico)

Verified
1 months ago
Security, is the best. We think that it’s very important to keep our guests secure and with 4suites we feel safe.
Country Mexico
HM MANAGER
Small Hotel
10

Greenbank Hotel through upgrades

Front office Manager from 50-74 room Luxury Hotel in (United Kingdom)

Verified
2 months ago
4Suites have allowed us to upgrade our existing Assa Abloy locks, turning them into NFC compatable locks. The back office is run on a browser and is very simple to use, along with the system itself being very efficient. The install was simple, two engineers came to site and carried out the necessary work and the integration with our PMS was...
Country United Kingdom
Front office Manager
Medium Hotel
10

Unlocking Hotel Excellence: Discover How 4SUITES Cloud-Based Mobile Keys Achieved 95% Adoption and Elevated Guest Experience at mk | hotels

Managing Director from in Kreisfreie Stadt Frankfurt am Main (Germany)

Verified
3 months ago
In general, the use of digital solutions makes our work at the reception desk much easier. Every hotel in our portfolio will enable guests to check-in, access their room, pay and check-out on their own, because of the integration with our innovative cloud-based software partners. Being able to manage our entire portfolio’s reservations, cus...
Country Germany
Managing Director
10

Excellent key system.

General MAnager from 25-49 room Bed & Breakfast & Inn in Marco Island (United States of America)

Verified
3 months ago
Tech is superior. Helpdesk are very helpful. It is very useful system. Integration and usability is beyond our current time. Well done! It is a state-of-the-art key system, and I must say, it completely redefined my expectations for hotel security and convenience. This cutting-edge technology seamlessly blended advanced security features wi...
Country United States of America
General MAnager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Great seamless integration fully cloud-connected hotel door locks, lock upgrades, mobile keys, and a cloud management platform for real-time monitoring and access control. Great integration between 4Suites and Apaleo

Question:

What differentiates this product or service from the competition?

Answer:

Integration is fast and simple to use, real time access to reservation data, guest mobile key will never get outdated throughout the reservation, fully automated for hotels and easy to use for guests!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The app is fully automated for hotels, lock upgrades that transform existing locks into intelligent and fully connected devices. The 4Suites system is providing full range of functionality needed for the property

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 2 recommend
Recommended by
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Herwig Hendriks Sales Manager Hospitality & Leisure @ Häfele
RecommendationAvatar
Nadia Petropoulou Partnerships Manager @ Cloudbeds
RecommendationAvatar
Krasimir Trapchev Co-founder and CEO @ Clock Software
RecommendationAvatar
Daan de Bruijn CEO @ Bookboost
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Support

Unverified

4SUITES has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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