INTELITY Guest Mobile Apps with Mobile Key

4.7 (39 REVIEWS)

HTR Score icon
HT Score  
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

INTELITY Guest Mobile Apps with Mobile Key

4.7 (39 REVIEWS)

Ranked 5 (out of 40) in Hotel Keyless Entry Systems

Streamline the check-in process for both guests and staff with mobile apps and mobile key.

More than 50% of INTELITY’s reviews come from United States of America.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, INTELITY Guest Mobile Apps with Mobile Key is the #4 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #178 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

INTELITY has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
76 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About INTELITY Guest Mobile Apps with Mobile Key
Founded in 2013 | Headquarters in California (United States) | 65 employees
Our mobile apps with mobile key solution streamlines the check-in process and reduces the time guests spend at the front desk by allowing guests to access their rooms using their smartphone as their room key. The mobile key solution can be incorporated into your property’s branded mobile app or be used on its own. Our mobile key solution integrates with all major digital lock manufacturers to provide our partners with easy implementation.

Capabilities

Multi-Key & Shared Key

ID Capture & Verification

Full Mobile Check-In & Check-Out

Per-Arrival Mobile Check-In

Fully Native Mobile Apps

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

2/2 features

Available Add-ons & Modules

Digital Dining Ordering & Delivery

Mobile Ordering & Room Service
With our digital dining, you can automate the dining process for your guests and staff while promoting a contactless experience. Your guests can view dining menus, select items to order, specify the delivery location, track request fulfillment time, and much more. Your team can automate dining requests, make real-time imagery and description changes to menus, and reduce dining calls, while your property can increase incremental revenue with forced modifiers, capture popular items, and more.

INCLUDED

Guest Experience Management System

Staff Collaboration Tools
Our staff operation tool automates and streamline daily operations, manage incremental revenue streams, aids in elevating the guest experience, and more – all from a single dashboard. Resolve customer complaints quickly, schedule preventative maintenance, receive guest feedback instantaneously, and manage all of your mobile and in-room content in real-time. Leveraging 100+ integrations with top PMS, POS, room controls, and ticketing providers, we make it easy to incorporate technology directly within your existing technology stack.

INCLUDED

Fully Native Mobile Apps

Hotel Guest Apps
Our branded mobile app puts your hotel and all its amenities in your guests’ hands. Your guests can engage with your hotel from anywhere. Available on iOS, Android, or web browser, our branded mobile app includes White-label apps for individual properties, Multi-property, brand apps, and Mobile API.

INCLUDED

Pricing

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare INTELITY to Top Alternatives

Openkey.co
Compare

OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

View top INTELITY alternatives
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Popularity by Segment

Size

1 | X-Small (1-9 room)

1 | Small (10-24 room)

12 | Medium (25-74 room)

44 | Large (75-199 room)

27 | X-Large (200+ room)

Country

71 | United States of America

5 | Canada

5 | United Kingdom

3 | Saint Lucia

2 | Mexico

2 | Australia

1 | Brazil

1 | Maldives

1 | Jamaica

1 | Spain

1 | Vietnam

1 | Kuwait

1 | South Africa

1 | Greece

1 | French Polynesia

Type

49 | Luxury Hotels

40 | Resorts

32 | Boutiques

12 | Casinos

9 | Branded Hotels

6 | Bed & Breakfast & Inns

5 | City Center Hotels

5 | RV Parks & Campgrounds

4 | Limited Service & Budget Hotels

2 | Extended Stay & Serviced Apartments

1 | Hostels

1 | Vacation Rentals & Villas

Region

78 | North America

7 | Europe

4 | Central America

3 | Oceania

2 | Asia Pacific

1 | Middle East

1 | South America

1 | Africa

Category

62 | In-Room Hotel Tablets

59 | Hotel Guest Apps

39 | Hotel Keyless Entry Systems

31 | Staff Collaboration Tools

23 | Guest Messaging Software

19 | Contactless Check-in

2 | Hospitality TV

Hotelier Rating

Excellent
77
Very Good
10
Average
7
Poor
2
Terrible
2

Property Size

  • X-Small (1)
  • Small (1)
  • Medium (12)
  • Large (44)
  • X-Large (27)

Country

  • United States of America
    United States of America
    (71)
  • Canada
    Canada
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • Saint Lucia
    Saint Lucia
    (3)
  • Mexico
    Mexico
    (2)
  • Australia
    Australia
    (2)
  • Brazil
    Brazil
    (1)
  • Maldives
    Maldives
    (1)
  • Jamaica
    Jamaica
    (1)
  • Spain
    Spain
    (1)
  • Vietnam
    Vietnam
    (1)
  • Kuwait
    Kuwait
    (1)
  • South Africa
    South Africa
    (1)
  • Greece
    Greece
    (1)
  • French Polynesia
    French Polynesia
    (1)

Region

  • North America
    North America
    (78)
  • Europe
    Europe
    (7)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (1)
9

Powerful Solution with lots of Options

IT Application Analyst from 200 to 499 room Casino in Battle Creek (United States of America)

Verified
7 months ago
Intelity provides a powerful solution that can solve many gaps in service for your hotel that your other software does not provide. The amount of tie-ins to other software to provide an intuitive and all encompassing solution for our hotel is amazing. The ability to set up in-room controls and Room Service ordering of food and amenities rig...
Country United States of America
IT Application Analyst
X-Large Hotel
8

Good Experience

Reservation Manager from 500+ room Luxury Hotel in Rancho Palos Verdes (United States of America)

Verified
8 months ago
I most appreciate the customization of Revinate. You can adjust the data information to provide exactly what you are seeking. It has improved reputation through use of lead reminders and template emails. It assists to collect guest information for simplified tracking and future campaigns. You can directly adjust areas of the GEMs and the ap...
Country United States of America
Reservation Manager
X-Large Hotel
10

A Game-Changer for a Modern Hotel Experience!

from 500+ room Boutique in New York (United States of America)

Verified
8 months ago
Intelity has redefined our expectations for hotel stays. It's not just an app; it's a game changer that elevates the entire guest experience.
Country United States of America
X-Large Hotel
10

INTELITY - Mobile Key/Guest Messaging

Corporate IT Manager from 100 to 199 room Boutique in New York (United States of America)

Verified
2 years ago
Great company: George in sales was helpful throughout the entire process and even came on-site to ensure everything was working properly. Mobile key works well as well as the messaging.
Country United States of America
Corporate IT Manager
Large Hotel
10

Exceptional Service

Applications Administrator from 500+ room Resort in Ocala (United States of America)

Verified
2 years ago
Working with the Intelity team has been a pleasure. They have been exceptionally responsive to our needs and have adapted quickly to our changes. Great Team and the App itself provides an amazing guest experience.
Country United States of America
Applications Administrator
X-Large Hotel
10

The Most Patient Team !

General Manager from 100 to 199 room Boutique in Toronto (Canada)

Verified
2 years ago
Janice White and her team have been very amazingly patient. Implementing our Intelity apps during a pandemic with reduced resources on our end has been challenging to say the least. Whenever we had to time to work on issues, the team was always there and ready for us.
Country Canada
General Manager
Large Hotel
10

Patience and Attention to Details

Director of Operations from 100 to 199 room Boutique in Toronto (Canada)

Verified
2 years ago
- Vendor has wonderful staff with a never say No attitude. Can always rely on them to solve any questions or concerns you may have - Great attention to detail and patience from staff makes the whole process of working with Intelity enjoyable
Country Canada
Director of Operations
Large Hotel
9

Good Cooperation

Operations Director from 200 to 499 room Casino in New Cumberland (United States of America)

Verified
2 years ago
All fine. Good and organized project management. Consideration of operational needs and corresponding customization. Corporate design guides are considered properly.
Country United States of America
Operations Director
X-Large Hotel
10

Effortlessly

Group Rooms Operations Manager from 500+ room Casino in Southbroom (South Africa)

Verified
2 years ago
User friendly for both guest and staff. The product is easy to use. Guest enjoy being able to check-in online, use their mobile key to gain access to their rooms.
Country South Africa
Group Rooms Operations Manager
X-Large Hotel
8

Enhancing the Guest Experience

IT Manager from 200 to 499 room Luxury Hotel in Honolulu (United States of America)

Verified
2 years ago
Hotel content delivered in an easy to use graphical interface. Eliminates the paper compendium, saves money. Changes to the content done "on the fly". Improves efficiency through real-time notification of guest requests. Integration to many systems. Weekly status meetings.
Country United States of America
IT Manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Intelity Guest Mobile Apps excel in enhancing guest experiences at hotels. They provide seamless, personalized services like mobile check-in, room control, dining & spa reservations, and local information, all from the convenience of guests' smartphones, creating a more convenient and enjoyable stay.

Question:

What differentiates this product or service from the competition?

Answer:

Intelity Guest Mobile Apps outshine competitors with their intuitive interface, robust functionality, and deep integration. They offer a comprehensive suite of services that seamlessly adapt to a hotel's unique needs, setting them apart in delivering exceptional guest satisfaction and operational efficiency.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Intelity Guest Mobile Apps are ideal for luxury hotels due to their ability to elevate the guest experience. They offer seamless, personalized services like in-room control, dining reservations, and spa bookings, aligning perfectly with the high-end expectations of luxury travelers. This technology not only enhances guest satisfaction but also helps luxury hotels differentiate themselves in a competitive market, delivering a truly unforgettable stay.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 9 recommend
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Support

Verified Support

INTELITY has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

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