Lynx

5.0 (8 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Offer contactless check-in, set temperature, chat with your guests- all in one dashboard and your brand on the guest app

More than 50% of Lynx Automation’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
4.5/5
Customer Support
4.4/5
ROI
4.3/5
Implementation
4.1/5

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Achievements

Trending Product

This vendor's trending score is rising, Lynx is the #13 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #811 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Lynx Automation’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Lynx
Founded in 2017 | Headquarters in Sacramento (United States) | 11 employees
<p>Open doors, summon elevators, get room occupancy, set temperature, manage indoor air quality, crash a party, and offer contact-less self-check-in&mdash;across 300 device vendors all in one dashboard and with a single API. Lynx powers properties in 200 cities, 5 countries and we link 300+ Smart Devices with the industry&rsquo;s leading property management software. Lynx is compatible with all major lock brands like Yale, Schlage, Kwikset, Dorma Kaba, Remotelock and many others. Lynx can automate temperature control on Nest, Ecobee and Honeywell thermostats. Lynx also supports many categories like Lights, Pool, Alexa, Noise, Leak, Smoke and CO sensors. De-risk your business and offer your owners a software that can accommodate their individual choices. Automate and Personalize your guest&rsquo;s experience. Welcome them to a perfect 70&deg;F, jazz music on the Sonos speakers, Lights turn on after 6 pm and guests receive a text message checking on their stay. Differentiate your company. Lynx also offers automated messaging and chat, powerful workflow automation that reduces your operating costs by up to 30%. Know when guests check-out, housekeepers complete tasks in real-time. Gap day automation and Monetizing early check-in/out increases revenue by up to 11%. Guests are not required to download our white-label guest app. This means higher adoption and your brand in the palms of your guests. Lynx also collects real email addresses of all the guests in the group driving direct bookings in the future.</p>

Capabilities

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Lynx Automation doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

0/2 features

Pricing

Pricing Available By Request

Lynx Automation has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Hotelier Rating

Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (1)
  • Small (1)
  • Medium (2)
  • Large (1)
  • X-Large (2)

Country

  • United States of America
    United States of America
    (8)

Region

  • North America
    North America
    (8)
10

Smart Lock Automatic Code Programming

Owner from in Murfreesboro (United States of America)

Verified
2 years ago
I'm a vacation rental cabin owner and use automation to simplify my processes for running that business. Lynx Automation has made lock code programming for guests a breeze now. If there is a last minute booking I know that Lynx will have the guest code programmed for me where in the past I miss the booking notification if it was late in the...
Country United States of America
Owner
10

Lynx has saved us money and time!

Property Manager from 75-99 room Vacation Rentals & Villa in South Lake Tahoe (United States of America)

Verified
2 years ago
Friendly and responsive customer service. Easy web interface to use. Reliable technology that activates codes quickly. Easy to read lock logs to see what has been going on in our homes.
Country United States of America
Property Manager
Large Hotel
10

Lynx has saved us, again!

Guest Services Manager from 25-49 room Vacation Rentals & Villa in Rancho Mirage (United States of America)

Verified
2 years ago
Before Lynx, we wasted so much time running around locking and unlocking properties, making new keys, rekeying locks, addressing lock outs and lost keys. Installing Lynx at all of our homes has saved us more time and more money that we can even calculate. Having remote access to our properties is a lifesaver to both us and our guests. W...
Country United States of America
Guest Services Manager
Medium Hotel
10

Amazing system with great support!

Head of Operations from 25-49 room Vacation Rentals & Villa in New Orleans (United States of America)

Verified
2 years ago
Lynx has been an absolute pleasure to work with and myself and our company are very happy with the support and services that they provide! They made the transition from our previous mobile key system seamless and worked with us closely to ensure our employees and our guests weren't inconvenienced. Highly recommend them!
Country United States of America
Head of Operations
Medium Hotel
10

game changer

[object InputEvent] from 10 to 24 room Boutique in Vashon (United States of America)

Verified
2 years ago
It's easy to use and pretty intuitive. A small crew of people work here and they are all nice to work with. Very responsive chat support and to me, that's everything. My hubs were not programmed to my locks before they arrived as I was transferring over from vera so I did all the installation myself one by one. Every call I made was answer...
Country United States of America
[object InputEvent]
Small Hotel
10

5 Stars

Property Care Specialist from 200 to 499 room Vacation Rentals & Villa in Indian Shores (United States of America)

Verified
2 years ago
I appreciate how they are always responsive and solve my problems. I am new to vacation rentals and they have helped me understand how the system works.
Country United States of America
Property Care Specialist
X-Large Hotel
0

Horrible customer service and practices

Owner from 5 to 9 room Vacation Rentals & Villa in Naples (United States of America)

Verified
2 years ago
Lynx completely removes your ability to change any settings. They won't give you the master code. If they do, they will change it right after so that you cannot reprogram your hardware. They lied to get me to sign up. After signing up and accepting my order, they advised that the locks they told me were available are never kept in stock, th...
Country United States of America
Owner
X-Small Hotel
10

Lynx is great!

Director from 200 to 499 room Vacation Rentals & Villa in Lakewood Ranch (United States of America)

Verified
2 years ago
Lynx connects well with our software and it makes very easy for our staff to operate their program. It works!
Country United States of America
Director
X-Large Hotel
  • 1

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Support

Unverified

Lynx Automation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

0/100

Recommended

100%

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