Onity

5.0 (3 REVIEWS)

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HT Score  
0 out of 100
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Electronic locking solutions, Energy management systems, and Electronic in-room safes

More than 50% of Onity’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
2.3/5
Customer Support
2.3/5
ROI
2.0/5
Implementation
2.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Onity is the #10 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #596 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Onity’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Onity
Founded in 1941 | Headquarters in | 205 employees
Onity is one of the world’s leading providers of electronic locking systems, access control and contactless mobile access solutions, backed by over 80 years of expertise and 5+ million locks installed in more than 30,000 properties. The Onity product portfolio also includes electronic in-room safes, minibars and energy management systems. With a worldwide sales, installation, and technical support network that covers over 125 countries, Onity has become a leading provider of innovative facility technologies for the hospitality, marine, education, corporate and military segments. A Direct Way to ‘Go Contactless’ Onity has built and enhanced a mobile credentialing platform from its origins in the real estate industry, bringing DirectKey technology to more spaces and industries including Hospitality, Real Estate, Energy, Education, and Financial. Onity’s cloud-based secure mobile credential platform offers multiple ways to seamlessly deploy mobile access at your property. Whether you want to use our DirectKey app, integrate DirectKey technology into your brand's loyalty app or integrate with a third-party app, the DirectKey solution allows you to customize a seamless experience, enhancing your customer relationships. 20+ Years Mobile Credentialing Experience. 4+ Million Bluetooth® Locking Devices Deployed.

Capabilities

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Onity doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Pricing

Pricing Available By Request

Onity has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (2)

Region

  • North America
    North America
    (2)
0

Terrible Experience - Lack customer service

Owner from 100 to 199 room Luxury Hotel in Long Beach (United States of America)

Verified
16 months ago
There is nothing to like when you cannot get the proper help nor dos the contact phone numbers seem to work
Country United States of America
Owner
Large Hotel
0

Nothing but problems since the day of install

Resort Manager from Extended Stay & Serviced Apartment in South Lake Tahoe (United States of America)

Verified
2 years ago
The one benefit of this system is that the Key cards do not demagnetize as previous versions did. Other than that the product quality in outdoor applications is HORRIBLE!
Country United States of America
Resort Manager
10

Easy to use, has great features, all the details are stored and synced real time,

Director of Rooms from in

Verified
6 years ago
- Easy to Use - Has multiple access levels - Easy to track - Has very simple user interface - Can be monitored in real time
Director of Rooms
  • 1

Recommend empty

It looks like Onity is not recommended by any hotels

Check out the top 10 most recommended Onity alternatives

Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Onity, is a global leader in smart and electronic locking systems and security solutions. they work in other sectors, but truly stand out in the hospitality industry, where they are known as quality providers of these smart locking systems

Question:

What differentiates this product or service from the competition?

Answer:

Onity's reputation goes a long way, and has hundreds of satisfied customers over the years. they manufacture very high-end products, that don't only possess the latest technology (and security) capabilities, but also look amazing! making them fit like a glove into the esthetics of the hospitality industry!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Onity's splendid products are available almost globally, so you will need to check if your region is relevant and supported by Onity, look up their latest offering, or better yet, reach out for one of their representatives to hear about their products and support in your region

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Recommended by
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Hannah Scott Content Marketing Manager @ INTELITY
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Dave Roi BizDev @ Duve
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Michael Zetterlund Chief Product Officer @ Ariane Systems
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Hannah Scott Content Marketing Manager @ INTELITY
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More About Onity

Onity is a leading provider of electronic locking solutions for hotels, specializing in hotel locks and access control systems. Onity's innovative products and technologies enhance security and improve the guest experience in hotel rooms. Onity's hotel locks utilize RFID (Radio-Frequency Identification) technology, allowing guests to access their hotel room using a key card. These electronic locks provide secure and convenient access control, eliminating the need for traditional keys. The Onity lock system consists of a lock case, card reader, and latch mechanism. The lock case houses the electronic components, while the card reader reads the RFID credentials encoded on the key card. The latch mechanism ensures proper locking and unlocking of the hotel door. Onity's advanced locks offer additional features such as Bluetooth connectivity, allowing guests to use their mobile devices as a key to access their room. This mobile key feature, known as DirectKey, provides a seamless and contactless check-in experience. The Onity encoder is a device used by the front desk or hotel staff to program and encode key cards for guests. It enables efficient management of guest access and allows for easy administration of room assignments. Onity's Trillium RFID technology is a secure and reliable RFID solution for hotel locks. It offers enhanced security features and is compatible with ISO and MIFARE standards, ensuring compatibility and flexibility for different hotel requirements. Onity also provides room safes, security systems, and power supplies to complement their electronic locking solutions. These products enhance guest safety and protect their belongings during their stay. The Onity HT24 lock system is a popular choice in the hospitality industry. It offers a robust and reliable electronic locking solution for hotel rooms, ensuring guest security and satisfaction. Onity's electronic locking solutions are designed for easy integration and compatibility with existing systems. This easy upgrade path allows hotels to enhance their security systems without significant disruption. The Onity Trillium lock, in particular, is known for its durability, reliability, and security features. It incorporates advanced technology and is backed by Onity's expertise in electronic locking solutions. Onity is a leading provider of electronic locks and access control systems for the hotel industry. Their RFID-based hotel locks, including the Trillium RFID technology, offer secure and convenient access to hotel rooms. With features like mobile key access, easy integration, and a focus on guest safety, Onity's electronic locking solutions contribute to an enhanced guest experience and improved security in hotel rooms.

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Support

Unverified

Onity has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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