Zaplox Mobile Key App

4.2 (7 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Zaplox Mobile Key App

4.2 (7 REVIEWS)

Unranked in Hotel Keyless Entry Systems

A Cost-Efficient and Quick Way for Hotels to Start Offering Mobile Keys

Zaplox is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.2
Very Good
Ease of Use
4.2/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
4.1/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Zaplox Mobile Key App is the #11 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #665 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Zaplox’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Zaplox Mobile Key App
Founded in 2010 | Headquarters in Sweden, New York | 19 employees
Zaplox Mobile Key app eliminates the handling of plastic key cards and helps create a safer, contact-free guest experience— without requiring integration with the hotel’s PMS. Instead of printing plastic key cards, the hotel issues a mobile room key. After the guest has downloaded the app, the room can be unlocked by holding the phone against the door lock. The mobile key can also be used to access other hotel facilities such as the gym, pool, or business center and the key can be shared with other guests digitally. Not only does the app deliver the mobile key, but it also provides access to information about the hotel amenities, restaurants, and things to do in the area. Hoteliers can also use the app to communicate special promotions and add-ons. Since Zaplox Mobile Key app does not require integration with the hotel’s PMS system it can be up and running in no time. Later on, the hotel has the option of adding more functionality such as mobile check in, mobile check out, and payments.

Capabilities

profile-empty-state.svg

Zaplox doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

1/2 features

Pricing

Pricing Available By Request

Zaplox has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare Zaplox to Top Alternatives

Openkey.co
Compare

OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

View top Zaplox alternatives
Get recommendation Image
Want to find out if Zaplox is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
` Take the quiz `

Hotelier Rating

Excellent
4
Very Good
4
Average
0
Poor
1
Terrible
0

Property Size

  • Medium (2)
  • Large (3)
  • X-Large (2)

Country

  • Sweden
    Sweden
    (3)
  • United States of America
    United States of America
    (2)
  • Denmark
    Denmark
    (2)
  • Austria
    Austria
    (1)
  • Netherlands
    Netherlands
    (1)

Region

  • North America
    North America
    (2)
  • Europe
    Europe
    (7)
8

Good communication

Front Office & Reservations from 50-74 room in Middelburg (Netherlands)

Verified
2 years ago
During the building of the app, they kept in good contact with us. Questions were answered quickly and we were often asked if everything was going in the right direction.
Country Netherlands
Front Office & Reservations
Medium Hotel
4

Integration with PMS was oversold

Director of Finance from 100 to 199 room Luxury Hotel in Richmond (United States of America)

Verified
3 years ago
The ability for guests to use the system with little interaction if they so choose - especially during the Pandemic.
Country United States of America
Director of Finance
Large Hotel
10

Zaplox has been shown to be an ideal partner due to its flexible solutions

Chief Operating Officer from 100 to 199 room Boutique in Wien (Austria)

Verified
3 years ago
Contact-free check-in has become a guest-friendly essential given the concerns raised by the Coronavirus pandemic. Schani Hotels are well-known for their innovative products and have already been offering guests mobile check-in and smartphone room keys for almost six years. The latest version of the Schani app is even easier to use and feat...
Country Austria
Chief Operating Officer
Large Hotel
10

Easy to implement

Business Development Manager from Resort in (Sweden)

Verified
3 years ago
- Fully contactless and covid-safe check-in for our customers - Good support and understanding of our needs from Zaplox - High customer satisfaction with mobile key in our surveys
Country Sweden
Business Development Manager
8

I see Zaplox as a great vendor in it's field with a serious productline.

Head of IT from 500+ room Boutique in Gentofte (Denmark)

Verified
3 years ago
Self-service Kiosk and Mobile Key App The benefit on these two products is definitely a reduced check in line at the reception in the high season. The Mobile Key App is very popular in our Hostel
Country Denmark
Head of IT
X-Large Hotel
9

Voice of the customer

GM/Owner from City Center Hotel in (Sweden)

Verified
3 years ago
Quick to respond and to solve the issue at hand. Product improvement part of the teams DNA. Customer focus At the core of the business
Country Sweden
GM/Owner
10

Hotel Hugo

Director of Operations from 100 to 199 room Boutique in New York (United States of America)

Verified
3 years ago
-app display of property's amenities and personalization -user friendly key app integration -I like the expediency and communication with developers on design
Country United States of America
Director of Operations
Large Hotel
  • 1

Recommend empty

It looks like Zaplox is not recommended by any hotels

Check out the top 10 most recommended Zaplox alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business. Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.

Question:

What differentiates this product or service from the competition?

Answer:

Zaplox has a great design and capabilities alongside being an innovative company. We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Fabricio Titiro Principal Product Manager - Integrations @ Oracle Hospitality
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
RecommendationAvatar
Fabricio Titiro Principal Product Manager - Integrations @ Oracle Hospitality
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
Are you a consultant or vendor that recommends Zaplox? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Actabl
Actabl

93% recommended by 1298 hotels

Guest Messaging Software
+3 more
Oracle Hospitality
Oracle Hospitality

91% recommended by 529 hotels

Property Management Systems
Mews
Mews

91% recommended by 465 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 153 hotels

Property Management Systems
Easyway

This integration hasn’t been verified by Zaplox yet.

Easyway

97% recommended by 127 hotels

Guest Messaging Software
Maestro PMS
Maestro PMS

87% recommended by 39 hotels

Property Management Systems
Agilysys
Agilysys

73% recommended by 10 hotels

Property Management Systems
Vingcard
Vingcard

95% recommended by 143 hotels

Hotel Keyless Entry Systems
Planet
Planet

80% recommended by 102 hotels

Property Management Systems
Infor
Infor

80% recommended by 82 hotels

Property Management Systems

Support

Unverified

Zaplox has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

83%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live
product-company-logo

Goki

Hotel Keyless Entry Systems

4.7 (125 REVIEWS)
product-company-logo

4SUITES

Hotel Keyless Entry Systems

4.6 (27 REVIEWS)
product-company-logo

OpenKey

Hotel Keyless Entry Systems

4.4 (79 REVIEWS)
SPONSORED

Users also recommend shows related products from Premium Members that come most recommended by hoteliers with high HT Scores.

Learn More

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Sponsored by Goki

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .