Bookassist

4.7 (444 REVIEWS)

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HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ziemek, Jan, Piotr + 57 more experts recommend Bookassist

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Ranked 7 (out of 129) in Booking Engine

Direct booking technology, web design, digital marketing, meta search, distribution strategy

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Bookassist is the #9 most trending product in the Booking Engine category (out of 129) and the #255 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Bookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Bookassist
Founded in 1999 | Headquarters in Ireland | 106 employees
Bookassist is The Direct Booking Expert™, working with hotels to build their brand online, drive direct business to their branded website, capture bookings with world class booking technology, help them optimize their online distribution and ensure they grow their profit per booking. Bookassist provides both technology and expert online strategy for hotels, lowering costs and increasing direct online business. We manage the entire online digital strategy for hotels with services to maximise online presence and drive direct booking revenue for maximum margin.  

Capabilities

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Bookassist doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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0

Success Stories

7

References

5

Featured Customers

Success Stories

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Bookassist doesn’t have any case studies available

Popularity by Segment

Size

6 | X-Small (1-9 room)

36 | Small (10-24 room)

122 | Medium (25-74 room)

155 | Large (75-199 room)

74 | X-Large (200+ room)

Country

123 | Czech Republic

76 | Spain

69 | Ireland

62 | Italy

48 | Poland

33 | Austria

22 | France

10 | Germany

6 | Argentina

5 | United Kingdom

4 | Dominican Republic

4 | Slovakia

3 | Canada

2 | Mexico

2 | Uruguay

2 | Croatia

2 | United States of America

2 | United Arab Emirates

1 | Russian Federation

1 | Estonia

1 | Colombia

Type

116 | City Center Hotels

109 | Boutiques

102 | Luxury Hotels

62 | Bed & Breakfast & Inns

56 | Resorts

48 | Branded Hotels

24 | Airport/Conference Hotels

20 | Vacation Rentals & Villas

16 | Extended Stay & Serviced Apartments

11 | Hostels

8 | Limited Service & Budget Hotels

7 | RV Parks & Campgrounds

6 | Casinos

2 | Motels

Region

456 | Europe

9 | South America

7 | North America

4 | Central America

2 | Middle East

Category

444 | Booking Engine

248 | Digital Marketing Agencies

217 | Website Design

205 | Hotel Metasearch Management Software

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Hotelier Rating

Excellent
407
Very Good
56
Average
13
Poor
5
Terrible
0

Property Size

  • X-Small (6)
  • Small (36)
  • Medium (122)
  • Large (155)
  • X-Large (74)

Country

  • Czech Republic
    Czech Republic
    (123)
  • Spain
    Spain
    (76)
  • Ireland
    Ireland
    (69)
  • Italy
    Italy
    (62)
  • Poland
    Poland
    (48)
  • Austria
    Austria
    (33)
  • France
    France
    (22)
  • Germany
    Germany
    (10)
  • Argentina
    Argentina
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • Dominican Republic
    Dominican Republic
    (4)
  • Slovakia
    Slovakia
    (4)
  • Canada
    Canada
    (3)
  • Mexico
    Mexico
    (2)
  • Uruguay
    Uruguay
    (2)
  • Croatia
    Croatia
    (2)
  • United States of America
    United States of America
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Russian Federation
    Russian Federation
    (1)
  • Estonia
    Estonia
    (1)
  • Colombia
    Colombia
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (456)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (9)
  • Central America
    Central America
    (4)
10

VERY GOOD SERVICE AND GREAT PROFESSIONALS

CYESALOU from 100 to 199 room Resort in Salou (Spain)

Verified
6 months ago
Since we worked with bookassist our direct sales have increased abysmally, making them an essential channel. Their professionals are a great asset. Especially Carmen and Gema, who work tirelessly.
Country Spain
CYESALOU
Large Hotel
10

Very professional and decisive team.

Directora from 100 to 199 room Resort in Salou (Spain)

Verified
6 months ago
You have a professional team that effectively resolves any questions and/or problems that may arise and also advises appropriately on the actions to be taken.
Country Spain
Directora
Large Hotel
8

Efficient effective communication

Digital Marketing Manager from 200 to 499 room Branded Hotel in Galway (Ireland)

Verified
7 months ago
Availability and effectiveness of team communication. Meta & channel visibility in Booking Intelligence reports. Up to date with market trends and innovation.
Country Ireland
Digital Marketing Manager
X-Large Hotel
10

Efficient and Simple

Jefe de Recepción from 10 to 24 room Boutique in Madrid (Spain)

Verified
7 months ago
The Bookassist booking engine is simple and easy to use both for us as a hotel and for the client because it is intuitive.
Country Spain
Jefe de Recepción
Small Hotel
9

All in one

Sales & Reservation Manager from 75-99 room Luxury Hotel in Karlovy Vary (Czech Republic)

Verified
7 months ago
Complexity and the possibility of having everything from one supplier, modern look template and option to choose, very helpful support in the Czech Republic (Jindřiška Mašková)
Country Czech Republic
Sales & Reservation Manager
Large Hotel
10

The ease of handling the contracted service and the efficiency of the technical service that takes nothing to solve problems.

RECEPTIONIST from 25-49 room Bed & Breakfast & Inn in Santa Eulalia del Río (Spain)

Verified
7 months ago
The booking engine is intuitive and easy to use and makes it easy for guests to book at our hotel.The extranet helps a lot when putting offers and prices to encourage sales.
Country Spain
RECEPTIONIST
Medium Hotel
10

Booking engine

Hotel Puerta de la Luna from 25-49 room Boutique in Baeza (Spain)

Verified
7 months ago
Very happy with the booking engine. It has quite a few options and adapts to the products and packages we offer at the hotel. Since using it we have increased our sales. The attention of Sergio Gamarra, always exceptional.e
Country Spain
Hotel Puerta de la Luna
Medium Hotel
10

The Customer Service is second to none!

Revenue & Distribution from 200 to 499 room Branded Hotel in (Ireland)

Verified
7 months ago
Super friendly user booking engine. The load time for setting up packages is super quick and easy. Love the reporting aspect - Sales reports emailed daily, weekly and monthly.
Country Ireland
Revenue & Distribution
X-Large Hotel
10

Complete and totally reliable tool

Gerente from 10 to 24 room Bed & Breakfast & Inn in Broto (Spain)

Verified
7 months ago
The configuration possibilities are perfectly adapted to our needs. Ease of use for both the establishment and the customer. System stability and reliability.
Country Spain
Gerente
Small Hotel
10

Good team

Head of Digital Marketing from 25-49 room Boutique in Madrid (Spain)

Verified
7 months ago
They get involved in the project, in a clear, pleasant and without delay. Quick and efficient response to any problem in development or implementation.
Country Spain
Head of Digital Marketing
Medium Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Booking engine which is very convenient and intuitive. It allows user to create many pro-sales opportunities and options.

Question:

What differentiates this product or service from the competition?

Answer:

Very competent and experienced support team, with great knowledge and a lots of revenue optimization ideas. They provide very quick reactivity period, which is valuable. They are flexible in terms of adjusting the service to the profile of your hotel.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are trying to save some of your intermediary costs, you should give it a try.

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