Webbook by innQuest

4.2 (46 REVIEWS)

HTR Score icon
HT Score  
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Product Banner

Webbook by innQuest

4.2 (46 REVIEWS)

Ranked 19 (out of 129) in Booking Engine

Booking engine built to get your guests booking directly with you.

Ratings Summary

4.2
Very Good
Ease of Use
4.4/5
Customer Support
3.9/5
ROI
4.2/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Webbook by innQuest is the #31 most trending product in the Booking Engine category (out of 129) and the #734 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

InnQuest has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
71 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Webbook by innQuest
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
Take back ownership of your guests and save on high online travel agent commissions using our leading direct booking technology. With a modern and intuitive design, WebBook was developed with you and your guests experience in mind. WebBook is the most affordable solution on the market, with integration to InnQuest's roomMaster PMS system. WebBook is feature rich with automatic rate & inventory updates (including yield rate modification), fully supported group blocks, as well as dynamic packages with add-ons.

Capabilities

profile-empty-state.svg

InnQuest doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Pricing Available By Request

InnQuest has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

25

References

28

Featured Customers

Success Stories

profile-empty-state.svg

InnQuest doesn’t have any case studies available

Popularity by Segment

Size

4 | X-Small (1-9 room)

10 | Small (10-24 room)

57 | Medium (25-74 room)

33 | Large (75-199 room)

8 | X-Large (200+ room)

Country

81 | United States of America

8 | United Kingdom

7 | Australia

4 | Cook Islands

2 | New Zealand

2 | Isle of Man

1 | Trinidad and Tobago

1 | Guyana

1 | Jamaica

1 | Puerto Rico

1 | Paraguay

1 | Spain

1 | Belize

1 | Bahamas

1 | Vanuatu

Type

31 | Resorts

25 | Bed & Breakfast & Inns

24 | Boutiques

17 | Motels

10 | Limited Service & Budget Hotels

6 | City Center Hotels

6 | Vacation Rentals & Villas

5 | Airport/Conference Hotels

5 | Extended Stay & Serviced Apartments

4 | RV Parks & Campgrounds

2 | Branded Hotels

2 | Hostels

2 | Luxury Hotels

1 | Casinos

Region

81 | North America

14 | Oceania

11 | Europe

5 | Central America

2 | South America

Category

90 | Hotel Management Software

46 | Booking Engine

39 | Property Management Systems

22 | Channel Managers

More Products by InnQuest

https://ucarecdn.com/7b5f69b7-07f5-47cf-ae7d-ff045642a41c/
https://ucarecdn.com/c4bf2487-8037-4264-9f90-4bdbcaf015c4/
https://ucarecdn.com/6ad638c6-55d6-4849-8666-926f4df14eec/
https://ucarecdn.com/7233b725-4f93-47ed-8ac4-e5989e4368e4/

Hotelier Rating

Excellent
67
Very Good
18
Average
11
Poor
11
Terrible
7

Property Size

  • X-Small (4)
  • Small (10)
  • Medium (57)
  • Large (33)
  • X-Large (8)

Country

  • United States of America
    United States of America
    (81)
  • United Kingdom
    United Kingdom
    (8)
  • Australia
    Australia
    (7)
  • Cook Islands
    Cook Islands
    (4)
  • New Zealand
    New Zealand
    (2)
  • Isle of Man
    Isle of Man
    (2)
  • Trinidad and Tobago
    Trinidad and Tobago
    (1)
  • Guyana
    Guyana
    (1)
  • Jamaica
    Jamaica
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Paraguay
    Paraguay
    (1)
  • Spain
    Spain
    (1)
  • Belize
    Belize
    (1)
  • Bahamas
    Bahamas
    (1)
  • Vanuatu
    Vanuatu
    (1)

Region

  • North America
    North America
    (81)
  • Europe
    Europe
    (11)
  • Oceania
    Oceania
    (14)
  • South America
    South America
    (2)
  • Central America
    Central America
    (5)
4

We have been using InnQuest since 2002

from 50-74 room Limited Service & Budget Hotel in Panama City (United States of America)

Verified
7 months ago
InnQuest has been a good product for us for both of our properties since 2002. We switched the cloud version recently and there is a learning curve. They are similar not the same. It has plenty of report options and we really like the yield management. It is a fairly easy system to train on. The automated pre and post guest letters are...
Country United States of America
Medium Hotel
8

Simple and easy to use hardware and software solutions

Director of Revenue Management from 100 to 199 room Luxury Hotel in Alpharetta (United States of America)

Verified
7 months ago
Room Master is a very easy to learn and straight-forward system. The only thing that prevents me from giving a 10 rather than an 8 is that the stock list of reports is very limited. InnQuest sales and support is always very helpful and responsive which I greatly value and appreciate.
Country United States of America
Director of Revenue Management
Large Hotel
8

Have worked with RoomMaster for years.

General Manager from 50-74 room Bed & Breakfast & Inn in Provincetown (United States of America)

Verified
7 months ago
*Easy, window based program *Minimal down time *Cloud based system *Easy to work with program, can be worked from any computer witht he program downloaded.
Country United States of America
General Manager
Medium Hotel
10

Easy to use PMS

Front Office Manager from 50-74 room Boutique in Oxford (United States of America)

Verified
18 months ago
Easy to use and intuitive property management system software that beats the pants off of the big boys. Easy to see what availability you have for today and in the future and the tools are there if you take advantage of them to make things easier for your property. Group controls are a bit of a learning process but easy to pick up on. Easy...
Country United States of America
Front Office Manager
Medium Hotel
2

RoomMaster Stayfull and Yield management suck

Manager from 50-74 room Boutique in South Lake Tahoe (United States of America)

Verified
18 months ago
Right now not much. We have been having problems with the new Stayfull product and InnQuest did not make it clear about the limited functionality in advance.
Country United States of America
Manager
Medium Hotel
10

I personally have used Innquest for since 2000. When it was call Roommaster2000.

Manager from 50-74 room Boutique in Anchorage (United States of America)

Verified
18 months ago
It is very easy it is to train staff. The reports are great. Easy rate configuration. The yielding.availability and forecasting
Country United States of America
Manager
Medium Hotel
0

Terrible

Manager from 10 to 24 room Boutique in Los Angeles (United States of America)

Verified
18 months ago
Nothing at the moment and looking at leaving as overbookings and the system has a fault where it cancells bookings
Country United States of America
Manager
Small Hotel
7

Good Value Propositions, integrations and Restaurant POS need work

from 25-49 room Resort in Anaheim (United States of America)

Verified
18 months ago
If you have an issue, tech support can fix a lot of things and you are not left stranded. Upper management generally cares about the client and wants to make things work for you - the client. The cost of the services makes the system attractive, especially with an integrated F&B platform, direct connect to Expedia/booking.com with no extra...
Country United States of America
Medium Hotel
10

I like Room Master

from 75-99 room Bed & Breakfast & Inn in Marshall (United States of America)

Verified
18 months ago
Room Master is very user friendly. The Quick buttons make it even easier to use. It is a great product for the management of our Inn.
Country United States of America
Large Hotel
Sheri from InnQuest replied
...And we like you too! Thank you everyone at Turkey Run State Park for being valued partners since 2002
10

Easy To Use

from 25-49 room Motel in Bar Harbor (United States of America)

Verified
18 months ago
Great technical support. Roommaster is easy to teach to new clerks starting at the motel. So many aspects of the program that we are constantly learning new ways to do things.
Country United States of America
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

RoomMaster are firstly experts in Property Management, the system is robust with proven stability and are known experts for their reporting functionality. The system is easy to operate and can suit a large range of property types.

Question:

What differentiates this product or service from the competition?

Answer:

Firstly the people, they are experts in consulting with accommodation providers and designing the right technical stack for hospitality businesses. Secondly, the extensive reporting features are a standout.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

RoomMaster is one of the most established brands in the world of PMS's. It is well known and well used for a reason, speak to the team about how you can automate your processes, increase your direct bookings, and provide a better guest experience.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Monique Jensen Partnerships Director @ SiteMinder
RecommendationAvatar
Monique Jensen Partnerships Director @ SiteMinder
Are you a consultant or vendor that recommends InnQuest? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
SiteMinder
SiteMinder

92% recommended by 1857 hotels

Channel Managers
Actabl
Actabl

93% recommended by 1298 hotels

Business Intelligence
Canary Technologies
Canary Technologies

96% recommended by 1235 hotels

Cyber Security & Fraud Prevention
+4 more
Oracle Hospitality
Oracle Hospitality

91% recommended by 529 hotels

Property Management Systems
+2 more
IDeaS
IDeaS

92% recommended by 519 hotels

Revenue Management Systems
RateGain
RateGain

93% recommended by 510 hotels

Rate Shopping
Duve

This integration hasn’t been verified by InnQuest yet.

Duve

96% recommended by 453 hotels

Upselling Software
+3 more
M3
M3

88% recommended by 436 hotels

Hotel Accounting Software
Duetto
Duetto

93% recommended by 394 hotels

Meetings & Events Intelligence
+2 more
GuestRevu
GuestRevu

94% recommended by 377 hotels

Reputation Management

Support

Verified Support

InnQuest has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

85%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .