Profitroom Booking Engine 360

4.7 (508 REVIEWS)

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HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Kamil, Magdalena, Tomasz + 41 more experts recommend Profitroom

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Profitroom Booking Engine 360

4.7 (508 REVIEWS)

Ranked 2 (out of 129) in Booking Engine

2024 Finalist HotelTechAwards

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The premium booking platform for leisure hotels and resorts

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Profitroom Booking Engine 360 is the #2 most trending product in the Booking Engine category (out of 129) and the #87 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Profitroom Booking Engine 360
Founded in 2007 | Headquarters in Poland | 150 employees
Your brand and property are unique so demand a platform that can be tailored around your needs. Supercharge your direct bookings and stand out online with the leading booking engine on the market. Our comprehensive and easy-to-use platform will flex around your needs to elevate your direct booking game and deliver a brand experience your guests will remember!

View website

Capabilities

Fully customisable

Automated personalised offers

Dynamic availability assistant

Recapture abandoned bookings

Responsive mobile-first design

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Profitroom Payments

Payments Processing Software
Payments tailored to the needs of hoteliers guaranteeing full integration with the prepayment and cancellation policies. Low costs of transactions and a smoother booking process.

INCLUDED

Proposal Engine

Guest Messaging Software
A module for reservation offices and receptions, which allows for instant dispatch of stay proposals via email to convert offline to online traffic. With quick confirmations and safe payments it makes the guest journey a pleasure.

INCLUDED

Extras and Upsell

Guest Messaging Software
Increase the value of each reservation and propose additional services and add-ons. Allow guests to select extras during the standard booking process. Then, ask again, via na automated e-mail sent after the booking has been made.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Profitroom Average Profitroom

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12

Success Stories

6

References

16

Featured Customers

Popularity by Segment

Size

10 | X-Small (1-9 room)

60 | Small (10-24 room)

189 | Medium (25-74 room)

224 | Large (75-199 room)

90 | X-Large (200+ room)

Country

441 | Poland

33 | Czech Republic

31 | United Kingdom

26 | South Africa

22 | Mexico

20 | Slovakia

15 | Germany

10 | Colombia

7 | Spain

4 | Finland

3 | Costa Rica

2 | United States of America

2 | Italy

2 | Greece

2 | Slovenia

2 | Romania

2 | Cyprus

2 | Norway

2 | Turkey

1 | Panama

1 | Switzerland

1 | Philippines

1 | Tanzania

1 | Ghana

1 | Indonesia

1 | Namibia

1 | Estonia

1 | Morocco

Type

209 | Resorts

170 | Luxury Hotels

104 | Boutiques

90 | City Center Hotels

76 | Bed & Breakfast & Inns

53 | Extended Stay & Serviced Apartments

51 | Hostels

39 | Branded Hotels

35 | Airport/Conference Hotels

23 | RV Parks & Campgrounds

17 | Vacation Rentals & Villas

10 | Limited Service & Budget Hotels

5 | Casinos

1 | Motels

Region

565 | Europe

30 | Africa

24 | North America

14 | South America

2 | Asia Pacific

2 | Middle East

Category

508 | Booking Engine

346 | Channel Managers

257 | Hotel CRM & Email Marketing

245 | Website Design

40 | Digital Marketing Agencies

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Hotelier Rating

Excellent
536
Very Good
68
Average
30
Poor
3
Terrible
2

Property Size

  • X-Small (10)
  • Small (60)
  • Medium (189)
  • Large (224)
  • X-Large (90)

Country

  • Poland
    Poland
    (441)
  • Czech Republic
    Czech Republic
    (33)
  • United Kingdom
    United Kingdom
    (31)
  • South Africa
    South Africa
    (26)
  • Mexico
    Mexico
    (22)
  • Slovakia
    Slovakia
    (20)
  • Germany
    Germany
    (15)
  • Colombia
    Colombia
    (10)
  • Spain
    Spain
    (7)
  • Finland
    Finland
    (4)
  • Costa Rica
    Costa Rica
    (3)
  • United States of America
    United States of America
    (2)
  • Italy
    Italy
    (2)
  • Greece
    Greece
    (2)
  • Slovenia
    Slovenia
    (2)
  • Romania
    Romania
    (2)
  • Cyprus
    Cyprus
    (2)
  • Norway
    Norway
    (2)
  • Turkey
    Turkey
    (2)
  • Panama
    Panama
    (1)
  • Switzerland
    Switzerland
    (1)
  • Philippines
    Philippines
    (1)
  • Tanzania
    Tanzania
    (1)
  • Ghana
    Ghana
    (1)
  • Indonesia
    Indonesia
    (1)
  • Namibia
    Namibia
    (1)
  • Estonia
    Estonia
    (1)
  • Morocco
    Morocco
    (1)

Region

  • North America
    North America
    (24)
  • Europe
    Europe
    (565)
  • Asia Pacific
    Asia Pacific
    (2)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (14)
  • Africa
    Africa
    (30)
10

PROFITROOM has proven to be an invaluable asset to our hotel business. Its intuitive design, ease of use, and comprehensive features make it an essential tool for any property looking to optimize their online presence and drive revenue growth.

Hotel Manager from 25-49 room City Center Hotel in Kraków (Poland)

Verified
13 days ago
The PROFITROOM suite of tools, including the Channel Manager, Web Design, and Booking Engine, has been instrumental in streamlining our hotel operations. The Channel Manager is intuitive and user-friendly, allowing us to efficiently manage multiple booking channels simultaneously. With just a few clicks, we can update room availability, rat...
Country Poland
Hotel Manager
Medium Hotel
10

We could easily verify bookings and cross-check them with our our own system.

Assistant General Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
4 months ago
I like the fact that is user-friendly. The design is simple that adds to the convenience of using it. The support provided is also great when there is a problem about the booking(s).
Country United Kingdom
Assistant General Manager
Large Hotel
10

Ease of Use

Reservations and Events Manager from 75-99 room Luxury Hotel in (United Kingdom)

Verified
4 months ago
The Personalised offers function has been a game changer, so quick and easy to use, also very easy to train the Front Desk
Country United Kingdom
Reservations and Events Manager
Large Hotel
9

Best fit for our hotels

Group Director of Revenue & Reservations Management from 50-74 room Boutique in Tallinn (Estonia)

Verified
4 months ago
As our hotel chain has different types of hotels starting from basic 2 star hotel to country manor, it was important to find the booking engine that would fit all the hotel. Profitroom allows us to sell extra services that are seasonal and can be sold as per person/per stay/per night. Also gift card option in the same system is something we...
Country Estonia
Group Director of Revenue & Reservations Management
Medium Hotel
8

Great all-in-one provider of website, booking engine and channel manager

Distribution Manager from Branded Hotel in (United Kingdom)

Verified
4 months ago
The ability to manage our own websites to target direct business to our hotels is a huge benefit. Simple to set-up and a great responsive support team. Very user-friendly in terms of administration and the booking process itself.
Country United Kingdom
Distribution Manager
9

Simple but going to do the job.

Assistant manager from 75-99 room Hostel in (United Kingdom)

Verified
4 months ago
I do like that the correct rates are applying automatically and it allows our team to follows company policy. I also like that the guest have possibility to adjust their booking by themselves.
Country United Kingdom
Assistant manager
Large Hotel
10

Great booking engine platform

General Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
4 months ago
The platform offers a user-friendly interface that simplifies the booking process. The layout is intuitive, making it easy to search for accommodations based on specific criteria such as location, dates, and room preferences. he customer support team is responsive and helpful, addressing any inquiries or issues promptly. Overall, Profitroom...
Country United Kingdom
General Manager
Large Hotel
7

Booking Engine

Revenue Manager from Branded Hotel in (United Kingdom)

Verified
4 months ago
The fact it has allowed us to have our own website which can drive direct business for our hotels, where we can tailor what the guests would like through Add Ons, room types and rate offerings has been great for our hotels and business. The connection to meta channels is also massively helping our business grow to where we would like it to be.
Country United Kingdom
Revenue Manager
10

Modern

Regional Operations Manager from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
4 months ago
The look and feel is brilliant . Very dynamic and simple steps. The upsell feature is brilliant and thought out .
Country United Kingdom
Regional Operations Manager
Large Hotel
10

Great booking engine! User friendly!

Receptionist from Bed & Breakfast & Inn in Weston-super-Mare (United Kingdom)

Verified
4 months ago
This booking engine is quick, easy and precise. Working as a busy hotel making many bookings daily, this site has allowed us to create fast and secure bookings for all our guests.
Country United Kingdom
Receptionist
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 51

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Profitroom provides hoteliers with excellent technology-based solutions and a wide variety of software that automates many core processes at hotels and significantly increases their direct bookings, improves the quality of account management and builds stronger genuine image of hotels by using high-quality marketing strategies and advanced modern websites. Thanks to the two-way interface integration between Profitroom Channel Manager and proRMS of Qualpro we can offer our mutual clients fast and precise recommendations of rates and availability that are easily distributied to all necessary channels.

Question:

What differentiates this product or service from the competition?

Answer:

Profitroom has a unique approach of creating marketing content for hoteliers. It is always tailor-made for hotels and this results in high conversion and great stories of success of their hotels (which are in many cases our mutual clients, so I can have this feedback directly from them). Profitroom's technology solutions are focused on their clients real needs and strongly oriented on solving their actual problems very efficiently. For instance, their CRM together with marketing automation is a powerful machine to increase the number of direct bookings. You can really feel this "hospitality know-how" looking at the practical design of their products.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are a hotelier considering using Profitroom's solutions, you should definitely arrange a meeting with the company's representative, so that you can briefly describe your problems or goals (whether they are connected to any marketing difficulties or lack of automization or just a potential improving your indicators). With their range of effective products, high-quality solutions and their honest approach to find the best alternative for hoteliers, such a meeting can be a value for you in many directions.

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Posts

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Profitroom

4 days ago

Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry

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Profitroom

7 months ago

Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

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Profitroom

7 months ago

Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

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Profitroom

7 months ago

How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

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Profitroom

7 months ago

A view from the ocean: Profitroom strikes again!

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Profitroom

7 months ago

Boosting direct online revenue at super speed

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Profitroom

7 months ago

Offering truly personalised guest communications and unique stay experiences.

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Profitroom

8 months ago

Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

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Profitroom

8 months ago

Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

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Profitroom

8 months ago

Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

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Profitroom

8 months ago

84% direct share in a non-obvious tourist location

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Profitroom

8 months ago

How to build the strength of a hotel group through supporting tools for direct booking?

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Profitroom

8 months ago

Blending the art of doing nothing and doing everything

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Profitroom

3 years ago

Improving Direct Bookings in the Wake of COVID-19

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Support

Verified Support

Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

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