Hotelinking

4.0 (3 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotel marketing, loyalty, and WiFi solutions for a complete contactless guest experience.

Hotelinking has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.0
Very Good
Ease of Use
4.3/5
Customer Support
4.7/5
ROI
3.7/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelinking is the #13 most trending product in the Direct Booking Tools category (out of 47) and the #648 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotelinking’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Hotelinking
Founded in 2016 | Headquarters in | 42 employees
Hotelinking is a suite of contectless tools that helps to digitize the guest experience. Our suite includes an online checkin, social WiFi, web virtual assistant, hotel CRM and a system that automatically solves problems with the WiFi connection.

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Hotelinking doesn’t have any screenshots available

Capabilities

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Hotelinking doesn’t have any benefits or use cases available

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Available Add-ons & Modules

Social Wifi

Hospitality Wi-Fi Solutions
Hotelinking will help you to divert thousands of bookings made by returning guests away from intermediary channels, strengthen your hotel’s brand, increase guest satisfaction and go up in online reputation rankings.

INCLUDED

AutoCheckin

Contactless Check-in
A 100% web tool from which guests can checkin even before arriving at the hotel, scan their passport, sign documents, pay their bill, upgrade, select their room, checkout, and much more.

INCLUDED

WiFiBot

Hospitality Wi-Fi Solutions
Monitor the performance, detect and solve incidents with your WiFi network automatically, without the intervention of the hotel staff or technicians.

INCLUDED

Pricing

Pricing Available By Request

Hotelinking has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
0

Property Size

  • Medium (1)
  • Large (1)

Country

  • Spain
    Spain
    (2)
  • Dominican Republic
    Dominican Republic
    (1)

Region

  • Europe
    Europe
    (2)
  • Central America
    Central America
    (1)
10

Monetize your free Wifi

desk manager from 50-74 room Vacation Rentals & Villa in Marbella (Spain)

Verified
2 years ago
Hotelinking helps build client loyalty automatically using the wifi login of your guests. We use it for anniversary rewards and returning customers rewards, turning clients into future direct bookers.
Country Spain
desk manager
Medium Hotel
4

The data recopilation and the incentives given to the guests during or post

Owner from 100 to 199 room Resort in Eivissa (Spain)

Verified
3 years ago
The data recopilation and the incentives given to the guests during or post stay.
Country Spain
Owner
Large Hotel
10

Very easy to use and implement. Very Good value.

Sales and Marketing Director from Resort in Punta Cana (Dominican Republic)

Verified
3 years ago
easy to use and implement within the organization. Many features for the fraction of the cost if you contract each feature to a diferent provider. New features added on a regular basis.
Country Dominican Republic
Sales and Marketing Director
  • 1

Recommend empty

It looks like Hotelinking is not recommended by any hotels

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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotelinking's products excel in enhancing convenience through streamlined check-in processes, maintaining consistent and valuable guest communication, ensuring reliable WiFi connectivity, offering personalized marketing, and efficiently managing guest loyalty programs.

Question:

What differentiates this product or service from the competition?

Answer:

Hotelinking's differentiation lies in its comprehensive integration, web-based convenience, automated guest engagement, proactive network management, enriched CRM integration, customization options, savings calculation, and vendor-agnostic network monitoring. These features collectively make Hotelinking a standout choice in the competitive landscape of hotel technology solutions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to a hotelier considering this platform would be to fully embrace its capabilities to enhance both guest experiences and operational efficiency. Specifically: Prioritize Guest Convenience and Engagement: Leverage the Autochekin service to streamline the check-in process and provide guests with a seamless, hassle-free experience. Maximize Guest Communication: Take full advantage of the Social WiFi and Automation service to maintain consistent and personalized communication with guests throughout their stay. Customize Strategies: Tailor your strategies to specific guest segments and scenarios, optimizing the impact of your marketing efforts. Consider Long-Term Benefits: Recognize the potential cost savings on sales commissions from repeat guests, thanks to the Hotel CRM service. Ultimately, Hotelinking's products can be a powerful tool for enhancing guest satisfaction, optimizing operations, and boosting revenue.

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Recommended by
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Miguel González Head of Marketing & Communications @ Roiback
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Augusto Guitard Integrations Product Owner @ STAY
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James Bishop Senior Director, Global Demand Partnerships @ SiteMinder
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Miguel González Head of Marketing & Communications @ Roiback
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Augusto Guitard Integrations Product Owner @ STAY
RecommendationAvatar
James Bishop Senior Director, Global Demand Partnerships @ SiteMinder
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Support

Unverified

Hotelinking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

80%

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