Journey

0.0 (0 REVIEWS)

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Journey

Unranked in Digital Marketing Agencies

Helping hotels sell and manage their experiences online.

Journey has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Journey is the #51 most trending product in the Digital Marketing Agencies category (out of 117) and the #1339 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Journey’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Journey
Founded in 2012 | Headquarters in Cheltenham, Gloucestershire | 65 employees
From driving direct bookings to boosting profitability, Journey has the technology and the people to take your hotel to the next level. All in one place, all working together, all making the digital future better for your hotel.

Capabilities

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Journey doesn’t have any benefits or use cases available

Features

Website Development

4/5 features

SEO & Content

4/5 features

Paid Search & Digital Advertising

4/5 features

E-commerce

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

The all-in-one ecommerce platform for hotels

Direct Booking Tools
Your hotel made shoppable. Booking rooms is just the start. The Journey ecommerce platform gives your guests everything they want in one basket. Boosting bookings and increasing your guests’ ancillary spend - all the while simplifying the experience for both you and your guests.

INCLUDED

Gifted - gift voucher ecommerce

Retail Software
The UK’s no.1 gift voucher platform for hotels. The pioneer of gift voucher ecommerce, Gifted is the most cost-effective, all-in-one platform on the market, offering a seamless shopping experience, increasing revenue, and streamlining operations for your business.

INCLUDED

Experience Management System

Hotel Management Software
Hotels have evolved from the traditional “room-for-the- night” concept. Today, guests want experiences, and hoteliers need the tools for it. Our EMS means you can do just that. Manage and monetise anything from spa treatments to tee times - all in one place. Helping you reduce costs, and boost productivity.

INCLUDED

Pricing

Pricing Available By Request

Journey has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

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It looks like Journey is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Integrations

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Company Functionality
Oracle Hospitality
Oracle Hospitality

91% recommended by 529 hotels

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Amadeus

This integration hasn’t been verified by Amadeus yet.

Amadeus

83% recommended by 154 hotels


Sabre

This integration hasn’t been verified by Sabre yet.

Sabre

85% recommended by 123 hotels

Booking Engine
RevControl

This integration hasn’t been verified by Journey yet.

RevControl

94% recommended by 62 hotels

Revenue Management Systems
Stripe
Stripe

100% recommended by 2 hotels

Payments Processing Software
Guestline
Guestline

90% recommended by 123 hotels

Property Management Systems
ResDiary

This integration hasn’t been verified by ResDiary yet.

ResDiary

0% recommended by 0 hotels

Restaurant Management Software

Support

Unverified

Journey has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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