Travel Media Group

4.9 (16 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Providing innovative solutions to help hotels achieve superior results in engagement, awareness, and reputation for over 30 years.

More than 50% of Travel Media Group’s reviews come from United States of America.

Ratings Summary

4.9
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Travel Media Group is the #16 most trending product in the Digital Marketing Agencies category (out of 117) and the #613 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Travel Media Group
Founded in 1982 | Headquarters in Maitland, FL | 112 employees
Travel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportunities at the property.

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Capabilities

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Travel Media Group doesn’t have any benefits or use cases available

Features

Website Development

4/5 features

SEO & Content

4/5 features

Paid Search & Digital Advertising

4/5 features

E-commerce

4/5 features

Reporting & Analytics

4/5 features

Pricing

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

2 | X-Small (1-9 room)

1 | Small (10-24 room)

7 | Medium (25-74 room)

11 | Large (75-199 room)

5 | X-Large (200+ room)

Country

31 | United States of America

Type

15 | Bed & Breakfast & Inns

12 | Branded Hotels

7 | Limited Service & Budget Hotels

5 | Resorts

4 | Motels

3 | Airport/Conference Hotels

2 | Boutiques

2 | City Center Hotels

2 | Extended Stay & Serviced Apartments

2 | Luxury Hotels

1 | Hostels

Region

31 | North America

Category

16 | Digital Marketing Agencies

14 | Reputation Management

14 | Social Media

6 | Website Design

Hotelier Rating

Excellent
30
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (2)
  • Small (1)
  • Medium (7)
  • Large (11)
  • X-Large (5)

Country

  • United States of America
    United States of America
    (31)

Region

  • North America
    North America
    (31)
10

Attentive, responsive, great to work with!

Director of Sales from 100 to 199 room Branded Hotel in Myrtle Beach (United States of America)

Verified
10 months ago
takes pressure off the hotel to get social media uploaded Quick to respond when I reach out Posts reflect our brand personality
Country United States of America
Director of Sales
Large Hotel
10

The best for Innkeepers

Owner from 10 to 24 room Bed & Breakfast & Inn in Hendersonville (United States of America)

Verified
2 years ago
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in our property. Our Inn Restaurant and Bar has benefited greatly from the experience of the TMG team and for thinking out of the box to creat...
Country United States of America
Owner
Small Hotel
10

Excellent Service

General Manager from 100 to 199 room Limited Service & Budget Hotel in Anchorage (United States of America)

Verified
2 years ago
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top notch. Called to follow up about incident, before posting a reply to a review. ( much appreciate the extra mile).
Country United States of America
General Manager
Large Hotel
10

Outstanding Service

Owner from 5 to 9 room Bed & Breakfast & Inn in Melbourne Beach (United States of America)

Verified
2 years ago
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
Country United States of America
Owner
X-Small Hotel
8

I have used this vendor for multiple services

Corporate Director of eCommerce from Branded Hotel in Hollywood (United States of America)

Verified
2 years ago
- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.
Country United States of America
Corporate Director of eCommerce
10

I truly enjoy all the webinars that they offer

Assistant General Manager from 75-99 room City Center Hotel in Lake City (United States of America)

Verified
2 years ago
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or concerns I may have they are just a phone call away and always offering their help.
Country United States of America
Assistant General Manager
Large Hotel
10

The Bomb!!

Asst. General Manager from Branded Hotel in Evansville (United States of America)

Verified
2 years ago
It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. Also can check on the hotel reputation on the reputation management section.
Country United States of America
Asst. General Manager
10

Dedicated Service

General Manager from Boutique in Hartford (United States of America)

Verified
2 years ago
I interact regularly with the content managers for our vanity website and appreciate the dedicated hands on approach they take to ensure we are maximizing our content to get the best results. They are very committed to expressing our vision and helping to meet our business goals.
Country United States of America
General Manager
10

Attention to Detail

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)

Verified
3 years ago
- Prompt response to guest reviews. - Prompt response to any request or changes on guest reviews responses. - Great relationship with account manager, always informative and pleasant.
Country United States of America
Assistant General Manager
Large Hotel
10

Hotel Manager Comfort Inn Monterey Airport

Hotel Manager from 25-49 room Bed & Breakfast & Inn in Monterey (United States of America)

Verified
3 years ago
Awesome team very helpful, nice to use, and very friendly staffs. I would recommend travel media to other hotels.
Country United States of America
Hotel Manager
Medium Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Integrations

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Company Functionality
The Hotels Network

This integration hasn’t been verified by Travel Media Group yet.

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Easyway

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Tripadvisor

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Hotel Metasearch Management Software

Support

Unverified

Travel Media Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

99%

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