Smart CMS by Bookassist

4.8 (217 REVIEWS)

HTR Score icon
HT Score  
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Smart CMS by Bookassist

4.8 (217 REVIEWS)

Ranked 6 (out of 39) in Website Design

Purpose built CMS with extensive customizability by Bookassist.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Smart CMS by Bookassist is the #6 most trending product in the Website Design category (out of 39) and the #260 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Bookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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86 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Smart CMS by Bookassist
Founded in 1999 | Headquarters in Ireland | 106 employees
No need to know HTML, CSS or any technical stuff. Easy editing, drag and drop image, document and asset placement. Innovative visual page management. Built-in video tutorials and how-to's. Mobile first. 19 languages. Highly customisable. Never out of date. Fast loading. Responsive. Scalable. Optimised for direct sales. Group functionality. Live reviews. Tightly integrated with Bookassist's booking engine for a frictionless booking experience

Capabilities

profile-empty-state.svg

Bookassist doesn’t have any benefits or use cases available

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Pricing

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

6 | X-Small (1-9 room)

36 | Small (10-24 room)

122 | Medium (25-74 room)

154 | Large (75-199 room)

73 | X-Large (200+ room)

Country

123 | Czech Republic

76 | Spain

69 | Ireland

62 | Italy

48 | Poland

33 | Austria

22 | France

10 | Germany

6 | Argentina

5 | United Kingdom

4 | Dominican Republic

4 | Slovakia

3 | Canada

2 | Mexico

2 | Uruguay

2 | Croatia

2 | United States of America

2 | United Arab Emirates

1 | Russian Federation

1 | Estonia

1 | Colombia

Type

116 | City Center Hotels

109 | Boutiques

102 | Luxury Hotels

62 | Bed & Breakfast & Inns

56 | Resorts

48 | Branded Hotels

24 | Airport/Conference Hotels

20 | Vacation Rentals & Villas

16 | Extended Stay & Serviced Apartments

11 | Hostels

8 | Limited Service & Budget Hotels

7 | RV Parks & Campgrounds

6 | Casinos

2 | Motels

Region

456 | Europe

9 | South America

7 | North America

4 | Central America

2 | Middle East

Category

444 | Booking Engine

248 | Digital Marketing Agencies

217 | Website Design

205 | Hotel Metasearch Management Software

Hotelier Rating

Excellent
407
Very Good
56
Average
13
Poor
5
Terrible
0

Property Size

  • X-Small (6)
  • Small (36)
  • Medium (122)
  • Large (154)
  • X-Large (73)

Country

  • Czech Republic
    Czech Republic
    (123)
  • Spain
    Spain
    (76)
  • Ireland
    Ireland
    (69)
  • Italy
    Italy
    (62)
  • Poland
    Poland
    (48)
  • Austria
    Austria
    (33)
  • France
    France
    (22)
  • Germany
    Germany
    (10)
  • Argentina
    Argentina
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • Dominican Republic
    Dominican Republic
    (4)
  • Slovakia
    Slovakia
    (4)
  • Canada
    Canada
    (3)
  • Mexico
    Mexico
    (2)
  • Uruguay
    Uruguay
    (2)
  • Croatia
    Croatia
    (2)
  • United States of America
    United States of America
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Russian Federation
    Russian Federation
    (1)
  • Estonia
    Estonia
    (1)
  • Colombia
    Colombia
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (456)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (9)
  • Central America
    Central America
    (4)
10

VERY GOOD SERVICE AND GREAT PROFESSIONALS

CYESALOU from 100 to 199 room Resort in Salou (Spain)

Verified
8 months ago
Since we worked with bookassist our direct sales have increased abysmally, making them an essential channel. Their professionals are a great asset. Especially Carmen and Gema, who work tirelessly.
Country Spain
CYESALOU
Large Hotel
9

All in one

Sales & Reservation Manager from 75-99 room Luxury Hotel in Karlovy Vary (Czech Republic)

Verified
8 months ago
Complexity and the possibility of having everything from one supplier, modern look template and option to choose, very helpful support in the Czech Republic (Jindřiška Mašková)
Country Czech Republic
Sales & Reservation Manager
Large Hotel
10

Complete and totally reliable tool

Gerente from 10 to 24 room Bed & Breakfast & Inn in Broto (Spain)

Verified
8 months ago
The configuration possibilities are perfectly adapted to our needs. Ease of use for both the establishment and the customer. System stability and reliability.
Country Spain
Gerente
Small Hotel
10

Everything is improvements

Manager from 100 to 199 room City Center Hotel in Santander (Spain)

Verified
8 months ago
The work of the entire Bookassist team has helped us to improve in many points and this has given us a better web positioning and a significant increase in our direct sales. Always pending of any improvement or incident that they detect to notify us. The negotiations with Luis, Flavia and more actively with Arancha, make our work very comfo...
Country Spain
Manager
Large Hotel
10

High level of efficency in all the staff.

Property Manager from 50-74 room City Center Hotel in Madrid (Spain)

Verified
8 months ago
High level of efficency in all the staff, our confidence in their skills allow us to be focused in other aspects of our business
Country Spain
Property Manager
Medium Hotel
9

Bookassist experience: the Bookassist team is made up of particularly motivated people, the team always proves to be prepared and attentive, I can only say that they are true professionals.

Revenue Manager from 25-49 room City Center Hotel in Roma (Italy)

Verified
9 months ago
The timeliness in solving problems, the immediacy in responding, the preparation they have in general, above all they are always up to date with market changes.
Country Italy
Revenue Manager
Medium Hotel
10

Great product, great results!

Sales & Revenue & Marketing from 25-49 room Boutique in (Czech Republic)

Verified
9 months ago
Best solution for the direct reservations. It brings constantly great result for our properties and it is very easy to set up and user friendly for our final guests.
Country Czech Republic
Sales & Revenue & Marketing
Medium Hotel
10

Outstanding customer service along with a highly effective booking engine and superb website design

Marketing Manager from 50-74 room Boutique in Macroom (Ireland)

Verified
9 months ago
Our account manager has always given us an excellent professional service with a huge base of knowledge and expertise. This leads to high conversion rates and revenue which has grown year on year.
Country Ireland
Marketing Manager
Medium Hotel
10

The Best Partner

Director of Sales and Marketing from 100 to 199 room City Center Hotel in Roma (Italy)

Verified
10 months ago
The partnership with Bookassist is simply excellent, the staff is certainly one of the strengths! There never was any technology without people.
Country Italy
Director of Sales and Marketing
Large Hotel
8

Great Team Professional and reactive !

Sales Manager from Hostel in Monaco (France)

Verified
10 months ago
The design of the website is very professional, and appealing, very easy to use and clear to navigate, consistent throughout all of the pages, visitor's can easely discover the website even it they are new at it, other partners have congratulate us for the new layout of our website. The guest can easily complete and extra services,...
Country France
Sales Manager
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 22

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Booking engine which is very convenient and intuitive. It allows user to create many pro-sales opportunities and options.

Question:

What differentiates this product or service from the competition?

Answer:

Very competent and experienced support team, with great knowledge and a lots of revenue optimization ideas. They provide very quick reactivity period, which is valuable. They are flexible in terms of adjusting the service to the profile of your hotel.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are trying to save some of your intermediary costs, you should give it a try.

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Support

Verified Support

Bookassist has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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