Infor Sales & Catering

3.1 (3 REVIEWS)

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Infor Sales & Catering

3.1 (3 REVIEWS)

Unranked in Event Management Software

Cloud-based sales, catering and event management software that automates the entire lifecycle of an event, enabling the creation of memorable experiences efficiently and profitably.

Infor is popular in United States of America and China.

Ratings Summary

3.1
Average
Ease of Use
3.7/5
Customer Support
3.3/5
ROI
N/A
Implementation
3.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Infor Sales & Catering is the #7 most trending product in the Event Management Software category (out of 29) and the #440 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Infor’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Infor Sales & Catering
Founded in 1999 | Headquarters in Lake Forest (United States) | 17786 employees
Infor Sales & Event Management software brings control to the stages of an event to automate booking, catering, and event execution from inquiry to invoice. A total event management platform, Infor SCS is an essential component for your hotel, restaurant, resort, arena, stadium, theatre, university, conference, or convention center. Precision is key to creating the seamless and frictionless experiences that guests and attendees expect, whether it’s a large-scale conference or smaller-scale, single-evening event. Sales and Event Management software should empower your teams to do their best work, connect to other essential systems, and allow you to track each event with optimum visibility from end-to-end to help you ensure the best possible experience every time. Infor SCS is a fully integrated, event-management software solution in the cloud bringing your event teams together. Streamlining booking, operations, catering, finance, and services, the entire event is in your control, from initial inquiry to final invoice, with customizations to support each stage in the lifecycle of an event. Infor Sales and Event management software can help you transform and grow the group sales and event management side of your business.

Capabilities

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Features

Prospecting & Lead Gen

4/5 features

Inquiry Management

4/5 features

Proposal Management

4/5 features

Workflow Automation

4/5 features

Contracts & Approvals

4/5 features

Pricing

Pricing Available By Request

Infor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

2 | Small (10-24 room)

6 | Medium (25-74 room)

23 | Large (75-199 room)

36 | X-Large (200+ room)

Country

21 | United States of America

12 | China

7 | Germany

7 | United Kingdom

6 | France

6 | Australia

3 | Brazil

3 | India

3 | Indonesia

2 | Hong Kong

2 | Spain

1 | Norway

1 | Denmark

1 | Singapore

1 | South Africa

1 | Vietnam

1 | Myanmar

1 | Philippines

1 | Japan

1 | Côte d'Ivoire

1 | Netherlands

1 | United Arab Emirates

Type

32 | Luxury Hotels

16 | Boutiques

12 | Branded Hotels

10 | City Center Hotels

10 | Resorts

4 | Casinos

4 | Extended Stay & Serviced Apartments

3 | Bed & Breakfast & Inns

3 | Hostels

3 | RV Parks & Campgrounds

2 | Vacation Rentals & Villas

1 | Airport/Conference Hotels

1 | Limited Service & Budget Hotels

Region

25 | Europe

25 | Asia Pacific

21 | North America

6 | Oceania

3 | South America

2 | Africa

1 | Middle East

Category

47 | Property Management Systems

40 | Revenue Management Systems

3 | Event Management Software

Hotelier Rating

Excellent
46
Very Good
12
Average
13
Poor
7
Terrible
7

Property Size

  • Small (2)
  • Medium (6)
  • Large (23)
  • X-Large (36)

Country

  • United States of America
    United States of America
    (21)
  • China
    China
    (12)
  • Germany
    Germany
    (7)
  • United Kingdom
    United Kingdom
    (7)
  • France
    France
    (6)
  • Australia
    Australia
    (6)
  • Brazil
    Brazil
    (3)
  • India
    India
    (3)
  • Indonesia
    Indonesia
    (3)
  • Hong Kong
    Hong Kong
    (2)
  • Spain
    Spain
    (2)
  • Norway
    Norway
    (1)
  • Denmark
    Denmark
    (1)
  • Singapore
    Singapore
    (1)
  • South Africa
    South Africa
    (1)
  • Vietnam
    Vietnam
    (1)
  • Myanmar
    Myanmar
    (1)
  • Philippines
    Philippines
    (1)
  • Japan
    Japan
    (1)
  • Côte d'Ivoire
    Côte d'Ivoire
    (1)
  • Netherlands
    Netherlands
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • North America
    North America
    (21)
  • Europe
    Europe
    (25)
  • Asia Pacific
    Asia Pacific
    (25)
  • Oceania
    Oceania
    (6)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (3)
  • Africa
    Africa
    (2)
9

Good System

Guest Experience Supervisor from 10 to 24 room Resort in Stevensville (United States of America)

Verified
5 months ago
I really like how helpful the support staff is! They are usually very quick and kind when helping our team with issues.
Country United States of America
Guest Experience Supervisor
Small Hotel
2

Very expandable

Geschäftsführer from 25-49 room Bed & Breakfast & Inn in Berg (Germany)

Verified
5 months ago
You can create individual data spies yourself. The group program is well done. Otherwise, unfortunately, there isn't much good to say.
Country Germany
Geschäftsführer
Medium Hotel
8

Good Solution for Hotels

Rooms & Convention from 100 to 199 room in Altensteig (Germany)

Verified
3 years ago
-you can work everywhere (you just need internet) -you can use a own display - the qick and very good support for HMS
Country Germany
Rooms & Convention
Large Hotel
  • 1

Recommend empty

It looks like Infor is not recommended by any hotels

Check out the top 10 most recommended Infor alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Infor® Hospitality Management Solution (HMS) is a hotel PMS built in the cloud to consistently meet and exceed modern guest expectations. With Infor HMS, hospitality organizations can better manage operations, deliver exceptional guest services, and provide a rich experience for all.

Question:

What differentiates this product or service from the competition?

Answer:

The solution provides scalability that can help meet your present needs, along with whatever the future brings. Their PMS platform helps to allow for a better guest experience and integrates seamlessly with Tripleseat Software to allow an all-in-one platform.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This software is a great tool to help take your group sales and property management to the next level. With this integration, you can book and manage all of your group sales from one place, allowing you to do more, in less time!

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 4 recommend
Recommended by
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Hannah Scott Content Marketing Manager @ INTELITY
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Jenna Gabriel Marketing Manager @ Tripleseat Software
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Mudasser Tariq VP Sales @ RateGain
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Mudasser Tariq VP Enterprise Business @ RateGain
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Hannah Scott Content Marketing Manager @ INTELITY
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Mike Kantor Director of Global Partnerships @ SiteMinder
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Lola Feiger Director of Marketing @ ALICE
Are you a consultant or vendor that recommends Infor? Leave a recommendation

More About Infor

Infor HMS, also known as Infor Hospitality Management Solution, is a comprehensive software solution designed specifically for the hospitality industry. It serves as a property management system (PMS) and offers a range of functionalities to enhance guest experiences, streamline operations, and improve profitability. As a cloud-based solution, Infor HMS leverages the power of Amazon Web Services (AWS) to provide real-time access to data and ensure scalability and reliability. It can be accessed from anywhere, making it convenient for hoteliers to manage their properties efficiently. In terms of property management, Infor HMS enables hoteliers to handle various tasks, such as check-in and check-out processes, room assignments, housekeeping management, and reservations. It maintains a centralized guest profile, allowing staff to deliver personalized guest services and improve overall guest satisfaction. Infor HMS incorporates revenue management capabilities, enabling hoteliers to optimize pricing and maximize revenue. It integrates with customer relationship management (CRM) systems, providing insights into guest preferences and behaviors to enhance marketing efforts and guest loyalty. The software also includes business intelligence features, offering in-depth analytics and reporting to monitor performance, identify trends, and make data-driven decisions. Hoteliers can analyze key metrics related to occupancy, revenue, and guest satisfaction to drive operational excellence. Infor HMS is designed to be user-friendly, with an intuitive interface and easy navigation. It can be customized to suit specific hotel requirements and can integrate with other systems through APIs (Application Programming Interfaces), allowing seamless data flow and enhancing operational optimization. Infor HMS has been successfully implemented in various hotels and resorts across the globe, and case studies and screenshots are available to showcase its effectiveness in improving front desk operations, concierge services, and point-of-sale (POS) transactions. It caters not only to traditional hotels but also to casinos and other hospitality establishments. The software is available as a Software-as-a-Service (SaaS) solution, hosted on the cloud, or as an on-premises deployment for those who prefer to manage their own infrastructure. Overall, Infor HMS offers a robust and comprehensive hotel management software solution that covers all aspects of property management in the hospitality industry. It combines advanced functionality, cloud-based accessibility, and integration capabilities to optimize operations, enhance guest experiences, and drive profitability for hoteliers.

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Support

Unverified

Infor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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Response Time

Less than a day

Recommended

80%

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