Social Tables

3.9 (7 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Easy-to-use software that automates and personalizes the event lifecycle to drive planner loyalty.

More than 50% of Social Tables’s reviews come from United States of America.

Ratings Summary

3.9
Average
Ease of Use
3.8/5
Customer Support
3.4/5
ROI
3.9/5
Implementation
4.1/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Social Tables is the #9 most trending product in the Event Management Software category (out of 29) and the #934 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Social Tables’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Social Tables
Founded in 2011 | Headquarters in Washington (United States) | 135 employees
We are the #1 software for event planners and event properties to work together. More than 83,000 unique users rely on our desktop and mobile product line, which includes online sales and marketing solutions, 2D and 3D room diagramming, business intelligence for hotels, and event attendee management. Users have planned over 1,000,000 events with Social Tables. If you're looking for resources written by events and hospitality thought leaders, check out our blog: http:blog.socialtables.com Want to learn about our Tablers? Take a peek at our Culture Blog: http:culture.socialtables.com We're hiring! See our open positions here: https:jobs.lever.cosocialtables Photo courtesy of Erin Kelleher, Work Design Magazine.

Capabilities

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Social Tables doesn’t have any benefits or use cases available

Features

Prospecting & Lead Gen

4/5 features

Inquiry Management

4/5 features

Proposal Management

4/5 features

Workflow Automation

4/5 features

Contracts & Approvals

4/5 features

Pricing

Pricing Available By Request

Social Tables has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
3
Very Good
2
Average
0
Poor
0
Terrible
2

Property Size

  • X-Small (1)
  • X-Large (1)

Country

  • United States of America
    United States of America
    (7)

Region

  • North America
    North America
    (7)
0

Outdated tech, even worse customer service

Event Manager from 1 to 4 room in Sandy (United States of America)

Verified
11 months ago
I like that I have a record of old layouts from previous events, as many of our events are recurring.
Country United States of America
Event Manager
X-Small Hotel
10

I use it every day and love how easy it is to use

Sales & Catering Manager from Branded Hotel in Murfreesboro (United States of America)

Verified
4 years ago
I love how easy this program is to use. I use it every day to make diagrams for my meeting space setups. We do not have one with our CRM program so this is a huge help! I used to draw these out by hand but the social tables diagrams are neat and efficient.
Country United States of America
Sales & Catering Manager
1

Summary: "Oops!" and "Something went wrong" - that is what I have to deal with whenever I am using this software.

Sales & Event Manager from in Seattle (United States of America)

Verified
5 years ago
Social Tables crashes even when you are performing the simplest of tasks, such as dragging an object or refreshing the screen to add items to my diagram.
Country United States of America
Sales & Event Manager
10

Most Helpful and User Friendly Software Tool

Catering Sales Manager from 500+ room Branded Hotel in San Jose (United States of America)

Verified
6 years ago
This program is very easy to use and enables event planners to present an accurate floor plan, as everything is drawn to scale. Customer Service is fantastic as well.
Country United States of America
Catering Sales Manager
X-Large Hotel
10

Buy it! It works well.

Director of Sales from Airport/Conference Hotel in Ocean City (United States of America)

Verified
6 years ago
It is easy to use, has useful videos for training.
Country United States of America
Director of Sales
8

Social Tables is a very user friendly website. It is easy to train employees on and it is easy to diagrams to clients and staff quickly.

Executive Meeting Manager from Branded Hotel in Oklahoma City (United States of America)

Verified
6 years ago
I appreciate the web based application, because I can access my events from anywhere.
Country United States of America
Executive Meeting Manager
8

Take the time in the beginning to learn and understand all of it's capabilities.

Senior Vice President, Sales from Airport/Conference Hotel in Seaside (United States of America)

Verified
6 years ago
This tool makes the planning of an event much more efficient. It is about time we had some advances in this area of our industry.
Country United States of America
Senior Vice President, Sales
  • 1

Recommend empty

It looks like Social Tables is not recommended by any hotels

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Integrations

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Company Functionality
Tripleseat

This integration hasn’t been verified by Social Tables yet.

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89% recommended by 129 hotels

Event Management Software
Easyway

This integration hasn’t been verified by Social Tables yet.

Easyway

97% recommended by 127 hotels

Guest Messaging Software
Thynk

This integration hasn’t been verified by Social Tables yet.

Thynk

91% recommended by 50 hotels


Maestro PMS

This integration hasn’t been verified by Social Tables yet.

Maestro PMS

87% recommended by 39 hotels

Property Management Systems
Infor

This integration hasn’t been verified by Social Tables yet.

Infor

80% recommended by 82 hotels

Event Management Software
myCloud Hospitality PMS

This integration hasn’t been verified by Social Tables yet.

myCloud Hospitality PMS

90% recommended by 66 hotels

Property Management Systems
Hapi

This integration hasn’t been verified by Social Tables yet.

Hapi

96% recommended by 52 hotels


Guesthub

This integration hasn’t been verified by Social Tables yet.

Guesthub

94% recommended by 9 hotels

Guest Messaging Software

Support

Unverified

Social Tables has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

78%

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