OTA Insight Expands its Innovation Hub in Ghent; Plans to Double Headcount

New expansion enables office to serve as global innovation hub

Company logo

OTA Insight, the global leader in cloud-based hospitality business intelligence, today announced the expansion of its innovation headquarters, located in Ghent, Belgium to accommodate rapid growth and leverage the area's deep technology talent pool. Five employees opened the Ghent office in 2015, expanding to 105 in 2022, with a further 150 jobs expected to be filled globally in 2023. OTA Insight helps over 60,000 hotels and short-term rental providers make better commercial decisions based on accurate and timely data.

In November 2021, the company secured an $80 million Series B financing round, led by Spectrum Equity, to accelerate growth and support the company in furthering its mission to enable smarter commercial decision-making across the hospitality industry. Since the beginning of 2022, OTA Insight has expanded its staff, raising the global headcount to approximately 392 employees worldwide. There are currently 105 employees in Ghent, with plans to add an additional 100 team members in Ghent by the end of 2023.

“OTA Insight has continued to experience rapid growth. The decision to significantly expand our Ghent office, which has always served as our innovation hub, is an essential step to support our growth trajectory and platform strategy,” said Sean Fitzpatrick, CEO of OTA Insight, “With this amazing new office space, we have the opportunity to grow our incredibly talented product, engineering, HR, marketing, and finance teams based in Ghent. ”

The additional office space includes a number of features to enhance the OTA Insight work experience, creating the right conditions for people to perform at their very best, while fostering a culture of collaboration, innovation, togetherness, and fun that has been core to the organisation since its founding. 

For the over 100 team members currently employed at the Ghent-based office, this expansion is a welcome addition. "Giving our customers and partners the technology, tools, and support they need starts with hiring the right people and providing them with the space and culture they need to thrive," says Peter De Moor, Director of People & Talent. "We keep our employees at the heart of everything we do, part of which is providing them with the means and environment in which they can be who they are and thrive. With this expansion, we can support our team with an improved office experience, while serving the needs of an industry that is hungry for new technology."

About Lighthouse

OTA Insight empowers hoteliers to deliver smarter revenue, distribution and marketing outcomes through its market-leading commercial platform. With live updates, 24/7 support, and highly intuitive and customizable dashboards, OTA Insight integrates with industry tools including hotel property management systems, leading RMS solutions and data benchmarking providers. OTA Insight's team of international experts support more than 60,000 properties in 185 countries. Winner of the Best Rate Shopping & Market Intelligence Solution, Parity Management Software and Business Intelligence categories in the 2020 and 2021 HotelTechAwards, OTA Insight is widely recognised as a leader in hospitality business intelligence.