DigiAudit by Otelier

4.5 (104 REVIEWS)

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HT Score  
43 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Brent, Chris, Bethany + 5 more experts recommend Otelier

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DigiAudit by Otelier

4.5 (104 REVIEWS)

Ranked 5 (out of 37) in Hotel Accounting Software

Streamline night audit compliance across your portfolio

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Ratings Summary

4.5
Very Good
Ease of Use
4.4/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, DigiAudit by Otelier is the #7 most trending product in the Hotel Accounting Software category (out of 37) and the #618 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Otelier’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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43 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About DigiAudit by Otelier
Founded in 2001 | Headquarters in Bethesda (United States) | 277 employees
Move your critical end-of-day reports to a secure cloud environment to ensure audit compliance. DigiAudit helps hoteliers automate signature workflows, reduce costs, and operate more sustainably. With DigiAudit, you can easily stay in audit compliance - with no printing required.

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Capabilities

Centralize and store nightly reports

Streamline approvals and collaboration

Stay in audit compliance

Utilize automated signature workflows

Access report and signature compliance reports

Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Available Add-ons & Modules

Otelier Rec - Effortless OTA and Bank Reconciliations

Hotel Accounting Software
Add Otelier Rec to any Otelier product to automate bank reconciliations and income audit journaling and effortlessly reconcile OTA and third-party bookings.

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Otelier Average Otelier

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0

Success Stories

5

References

18

Featured Customers

Success Stories

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Otelier doesn’t have any case studies available

Popularity by Segment

Size

2 | X-Small (1-9 room)

1 | Small (10-24 room)

5 | Medium (25-74 room)

35 | Large (75-199 room)

48 | X-Large (200+ room)

Country

93 | United States of America

10 | Canada

3 | United Arab Emirates

1 | Thailand

1 | Australia

1 | Singapore

1 | Hong Kong

1 | Sri Lanka

1 | China

1 | Russian Federation

Type

71 | Branded Hotels

31 | Bed & Breakfast & Inns

25 | Limited Service & Budget Hotels

11 | Airport/Conference Hotels

10 | City Center Hotels

10 | Extended Stay & Serviced Apartments

10 | Motels

9 | Resorts

8 | Boutiques

6 | Luxury Hotels

5 | RV Parks & Campgrounds

2 | Hostels

1 | Vacation Rentals & Villas

Region

103 | North America

5 | Asia Pacific

3 | Middle East

1 | Europe

1 | Oceania

Category

104 | Hotel Accounting Software

10 | Business Intelligence

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Hotelier Rating

Excellent
81
Very Good
18
Average
11
Poor
4
Terrible
0

Property Size

  • X-Small (2)
  • Small (1)
  • Medium (5)
  • Large (35)
  • X-Large (48)

Country

  • United States of America
    United States of America
    (93)
  • Canada
    Canada
    (10)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Thailand
    Thailand
    (1)
  • Australia
    Australia
    (1)
  • Singapore
    Singapore
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • China
    China
    (1)
  • Russian Federation
    Russian Federation
    (1)

Region

  • North America
    North America
    (103)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (5)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (3)
10

Best option out there! Dont let this pass you by

Controller from 200 to 499 room Branded Hotel in San Antonio (United States of America)

Verified
2 years ago
The ability to pull up reports and reprint for any day is such an awesome feature. I can remotely pull documents from any computer and while I'm working from home. Never skip a beat with the Digital Office
Country United States of America
Controller
X-Large Hotel
10

WOW That Was Easy

General Manger from 200 to 499 room Branded Hotel in Richardson (United States of America)

Verified
2 years ago
We deployed the digital office solution to capture all our reporting files that were previously printed daily. We have since gone from printing about 500-700 pages a day to printing nothing because all these reports are now stored in the cloud as PDF documents. This platform pays for it self with the savings in paper, toner, printer rep...
Country United States of America
General Manger
X-Large Hotel
10

Excellent company to work with

VP Of Internal Audit from 100 to 199 room Branded Hotel in West Palm Beach (United States of America)

Verified
2 years ago
I really appreciate the personalized service! The MDO team always goes out of their way to make sure we are satisfied! Any issues are fixed quickly. The paperless night audit system is easy to use and understand. It's a great product! It saves a lot of time with document sharing.
Country United States of America
VP Of Internal Audit
Large Hotel
10

Outstanding Customer Support

Director of Business Operations from 100 to 199 room Bed & Breakfast & Inn in SeaTac (United States of America)

Verified
2 years ago
The bi-weekly check-ins and support team that goes above and beyond what you would normally expect from a tech company.
Country United States of America
Director of Business Operations
Large Hotel
10

MDO is EXCELLENT

Regional Manager Internal Control at Marriott International from 500+ room Branded Hotel in Rosemont (United States of America)

Verified
2 years ago
MDO is easy to understand and to navigate. It is an excellent tool that can be customized to retain documents, to document electronic evidence of review, to monitor compliance, and to perform remote audits from a simple to a very complex accounting environment. Most importantly, it is fully supported by friendly and professionally team.
Country United States of America
Regional Manager Internal Control at Marriott International
X-Large Hotel
10

Above and Beyond

Financial Manager from 500+ room in Houston (United States of America)

Verified
2 years ago
Our management group has been with myDigitalOffice for many years now. What I can say, is they are constantly evolving with the needs of the industry. Very in touch with what it takes to keep with the latest technology data trends in hospitality. If there is an issue, which is rare, their support staff is always quick to resolve, and ext...
Country United States of America
Financial Manager
X-Large Hotel
8

Innovative Solutions, Customer Focused & Environmentally Friendly Company

Manager of Internal Controls/ Hotel Operations from 50-74 room Boutique in Charlotte (United States of America)

Verified
3 years ago
MDO has greatly assisted our company with reducing our carbon footprint and with helping us save money through the use of their MDO platform for electronic document storage. Customer service is fast and friendly. Leadership team is dedicated to continuous improvement with the platform and meeting our business needs through development o...
Country United States of America
Manager of Internal Controls/ Hotel Operations
Medium Hotel
10

Significantly increase your efficiency in making decisions for your hotels

Managing Partner from 200 to 499 room Limited Service & Budget Hotel in Orange (United States of America)

Verified
3 years ago
Their leadership team is responsive, attuned, and incredible helpful. They live out the hospitality values in the customer service they provide to each of our hotels. It's clear that they want you to be successful. MDO has made it easy to look at performance across our portfolio. The daily emails, customizable dashboard, and MAPP intellig...
Country United States of America
Managing Partner
X-Large Hotel
10

Everything in one place.

General Manager from 100 to 199 room Bed & Breakfast & Inn in Charleston (United States of America)

Verified
3 years ago
The customizable dashboard allows me to save time. The paperless night audit feature reduces costs and allows me to retrieve data with ease. The paperless audit has made me more efficient and has helped free up more time to lead my team and engage with my guests.
Country United States of America
General Manager
Large Hotel
10

MDO is a gamechanger

CAO from 100 to 199 room Bed & Breakfast & Inn in Milwaukee (United States of America)

Verified
3 years ago
MDO is a gamechanger. We started with them years ago when we implemented their document management and digital night audit platform. The direct savings from eliminating paper, toner, and physical storage costs was instant. But the sustainability impact, digital access to reports, and other automation efficiencies gained have been invaluable...
Country United States of America
CAO
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 11

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.

Question:

What differentiates this product or service from the competition?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

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Recommended by
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Brent Tinter VP @ The Lodging Conference
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Chris McKenzie Director of Sales, North America @ protel
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Bethany Daniel Strategic Account Executive @ Sertifi
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Matt Saeger Vice President of Customer Success @ Hotel Effectiveness
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Sam Johnson Operations & Revenue Manager @ LodgIQ
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Brent Tinter VP @ The Lodging Conference
RecommendationAvatar
Chris McKenzie Director of Sales, North America @ protel
RecommendationAvatar
Bethany Daniel Strategic Account Executive @ Sertifi
RecommendationAvatar
Matt Saeger Vice President of Customer Success @ Hotel Effectiveness
RecommendationAvatar
Sam Johnson Operations & Revenue Manager @ LodgIQ
RecommendationAvatar
Jeffrey Emenecker Sr. Director Analytics @ Cvent
RecommendationAvatar
Scott van Hartesvelt Founder @ GCommerce Solutions
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Del Ross Chief Revenue Officer @ Hotel Effectiveness
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Support

Unverified

Otelier has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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Response Time

Less than a day

Recommended

89%

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