hub OS Maintenance

4.8 (194 REVIEWS)

HTR Score icon
HT Score  
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hub OS Maintenance

4.8 (194 REVIEWS)

Ranked 4 (out of 28) in Hotel Maintenance Software

A super complete, intuitive and integrated corrective and preventive maintenance solution specially designed for hotels.

More than 50% of hub OS’s reviews come from Spain.

Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hub OS Maintenance is the #6 most trending product in the Hotel Maintenance Software category (out of 28) and the #543 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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89 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About hub OS Maintenance
Founded in 2006 | Headquarters in Blanes (Spain) | 8 employees
The peace of mind knowing that your hotel maintenance is running smoothly! • Receive real-time notifications on any faults or incidents registered by the staff or directly from the guest, for a quick resolution. • Efficiently manage your maintenance preventive plan with a 100% customized checklist and scheduled notifications. • Mobile app with Offline operation, no worry about losing internet connection. • Automatic escalation process. • Manage your country's legal inspections. • Useful reports, preventive indicators and maintenance book. • QR codes to identify assets, check technical info, register a fault and more. • Outsourcing companies functionalities. Connected departments for the perfect real-time updates, traceability and optimized operational costs.

Capabilities

profile-empty-state.svg

hub OS doesn’t have any benefits or use cases available

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Pricing

Pricing Available By Request

hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

6 | X-Small (1-9 room)

2 | Small (10-24 room)

26 | Medium (25-74 room)

83 | Large (75-199 room)

88 | X-Large (200+ room)

Country

122 | Spain

20 | Italy

16 | Portugal

12 | Australia

9 | Hungary

6 | Germany

5 | United Arab Emirates

5 | Belgium

4 | Netherlands

4 | Mexico

3 | Austria

3 | France

3 | United States of America

3 | New Zealand

2 | Israel

2 | Argentina

1 | Czech Republic

1 | Guam

1 | Slovenia

1 | Vietnam

1 | Colombia

1 | Bulgaria

1 | Switzerland

1 | Panama

1 | Malta

Type

83 | Branded Hotels

66 | Luxury Hotels

54 | City Center Hotels

49 | Resorts

36 | Boutiques

22 | Bed & Breakfast & Inns

20 | Hostels

10 | RV Parks & Campgrounds

8 | Airport/Conference Hotels

8 | Extended Stay & Serviced Apartments

6 | Vacation Rentals & Villas

3 | Casinos

1 | Motels

Region

193 | Europe

16 | Oceania

7 | North America

7 | Middle East

4 | South America

1 | Asia Pacific

Category

194 | Hotel Maintenance Software

177 | Housekeeping Software

71 | Hotel Pre-Opening, Renovations & Development

30 | Hotel Guest Apps

5 | Staff Collaboration Tools

Hotelier Rating

Excellent
211
Very Good
15
Average
2
Poor
1
Terrible
0

Property Size

  • X-Small (6)
  • Small (2)
  • Medium (26)
  • Large (83)
  • X-Large (88)

Country

  • Spain
    Spain
    (122)
  • Italy
    Italy
    (20)
  • Portugal
    Portugal
    (16)
  • Australia
    Australia
    (12)
  • Hungary
    Hungary
    (9)
  • Germany
    Germany
    (6)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Belgium
    Belgium
    (5)
  • Netherlands
    Netherlands
    (4)
  • Mexico
    Mexico
    (4)
  • Austria
    Austria
    (3)
  • France
    France
    (3)
  • United States of America
    United States of America
    (3)
  • New Zealand
    New Zealand
    (3)
  • Israel
    Israel
    (2)
  • Argentina
    Argentina
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • Guam
    Guam
    (1)
  • Slovenia
    Slovenia
    (1)
  • Vietnam
    Vietnam
    (1)
  • Colombia
    Colombia
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Switzerland
    Switzerland
    (1)
  • Panama
    Panama
    (1)
  • Malta
    Malta
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (193)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (16)
  • Middle East
    Middle East
    (7)
  • South America
    South America
    (4)
9

Very smart and easy access

Hotel Director from 100 to 199 room Branded Hotel in Marseille (France)

Verified
17 months ago
Possibility to take picture at the same time as comment, simplicity to open an incident and the reactivity of the alerts
Country France
Hotel Director
Large Hotel
10

Great!

Directora Operaciones from 100 to 199 room Branded Hotel in Marseille (France)

Verified
17 months ago
Its software is very intuitive, easy to use, practical, it greatly facilitates the daily operations of the hotel. In addition, if you have any questions or problems, there is always someone available to assist you immediately.
Country France
Directora Operaciones
Large Hotel
10

HUB covers all needs; from the base staff to the corporate area.

Corporative Director of Housekeeping from 500+ room Resort in Palafolls (Spain)

Verified
17 months ago
- Excellent and very fast support - High level of operations knowledge, very important for doing a successful implantation. -Very easy to use, it`s help with the high personal rotation.
Country Spain
Corporative Director of Housekeeping
X-Large Hotel
10

EXCELLENCE

Manager de Reservas from 200 to 499 room Branded Hotel in Adeje (Spain)

Verified
17 months ago
IT IS A VERY COMMITTED TEAM THAT ACCOMPANYES YOU THROUGHOUT THE PROCESS AND GIVES YOU SUPPORT WHEN IT IS NECESSARY
Country Spain
Manager de Reservas
X-Large Hotel
10

Application that enhances transversal information

Responsable de Recepcion from 200 to 499 room Hostel in Playa Blanca (Spain)

Verified
17 months ago
What else is information in real time. Know when the waitress has entered the room and be able to give the client information about waiting times. As well as, knowing the incidents of the rooms to be able to follow up
Country Spain
Responsable de Recepcion
X-Large Hotel
10

highly recommended

GRAN TAGORO from 200 to 499 room Hostel in Playa Blanca (Spain)

Verified
17 months ago
very functional and intuitive tool, allows us to improve the control of refueling processes and maintenance incidents
Country Spain
GRAN TAGORO
X-Large Hotel
8

good follow up

director technics from 200 to 499 room Branded Hotel in Bruxelles (Belgium)

Verified
17 months ago
if wel used and with a picture you know what's the problem and witch spare parts you need . Win in time and eficacity.
Country Belgium
director technics
X-Large Hotel
9

A good software for manage your hotel

It Officer from 100 to 199 room Luxury Hotel in San Juan Bautista (Spain)

Verified
17 months ago
The maintenance module is foolproof. Perfect for people who are not used to computers. Housekeeping is perfectly integrated with opera.
Country Spain
It Officer
Large Hotel
10

The best tool for our team

Front desk manager from 200 to 499 room Branded Hotel in Adeje (Spain)

Verified
17 months ago
It is very easy and intuitive, the application can work offline and that is very important to us. They add new features frequently
Country Spain
Front desk manager
X-Large Hotel
10

Hotel

Jefe de Mantenimiento from 200 to 499 room Hostel in Madrid (Spain)

Verified
17 months ago
It is a tool that helps you a lot to manage the work. Thanks to the historical ones, you can draw many conclusions about the technical problems of the Hotel
Country Spain
Jefe de Mantenimiento
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 20

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all

Question:

What differentiates this product or service from the competition?

Answer:

complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ildefonso Moyano Senior Director Global Customer Success @ Mews
RecommendationAvatar
Marc Llobet Area Sales Manager @ Serenissima Informatica
RecommendationAvatar
Ildefonso Moyano Senior Director Global Customer Success @ Mews
RecommendationAvatar
Marc Llobet Area Sales Manager @ Serenissima Informatica
Are you a consultant or vendor that recommends hub OS? Leave a recommendation

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Support

Unverified

hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

97%

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