Silverbyte HMS

4.0 (1 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotel Management Software, GDS/IDS connectivity, Channel Management, and Hotel Mobile Applications

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Ratings Summary

4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Silverbyte HMS is the #47 most trending product in the Hotel Management Software category (out of 65) and the #1195 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Silverbyte’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Silverbyte HMS
Founded in 1992 | Headquarters in Haifa | 49 employees
Silverbyte Systems Ltd is a leading developer of hotel management system software solutions to the hotel and hospitality industry with installations in Europe, Africa, Asia and a commanding 80% of the hotel Market in Israel. Optima Line of Hotel Management Software is used by leading hotels and hotel groups such as the Dan Hotels, David Citadel, Leonardo Hotels, Fatal Hotels, Crowne Plaza Hotels, Holiday Inn, Accor – Mercure, Premier Hotels and Resorts, Caesar Hotels, Orchid Hotels and Prima Hotels as well as in Mano Maritime and other cruise ships. With hundreds of hotels running Optima in three continents, Silverbyte is committed to support its customers and keep developing and promoting its systems for a long time. The company is totally focused on the hospitality industry and all its products are designed exclusively for this Market. It has an enviable reputation for quality support and care. The reputation of Silverbyte is of high-quality products and services and its main goal is to keep up with the reputation. High standards of support are required from any of the company’s dealers and representatives overseas and the international department is checking hotels’ satisfactory from the service regularly.

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Capabilities

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

Silverbyte has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
0
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

Country

Region

8

Good service and product. Suitable to my property's needs

Front Desk Manager from in

Verified
6 years ago
- Silverbyte matches up my requests and needs - When facing a problem with the system - help is available on every hour - Preparing a "suit" according to the hotel services and accommodation
Front Desk Manager
  • 1

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Integrations

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Support

Unverified

Silverbyte has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

80%

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