Hoxell

4.9 (26 REVIEWS)

HTR Score icon
HT Score  
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Product Banner

Ranked 8 (out of 33) in Housekeeping Software

The digital hospitality platform that streamlines your operations and enhances the daily activities of Housekeeping, Maintenance, Reception and Concierge!

User avatar image User avatar image User avatar image

Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hoxell is the #11 most trending product in the Housekeeping Software category (out of 33) and the #455 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hoxell’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
75 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Hoxell
Founded in 2020 | Headquarters in Lugano (Switzerland) | 24 employees
Hoxell, elevates the daily operations of your facility by seamlessly connecting real-time interactions with guests and departments through integration with your PMS. All operations of all departments in your facility are collected and managed in one centralized digital platform, accessible by everyone, and constantly updated in real-time.

View website

Capabilities

Time optimization

More efficient communication between departments

Real-time control

Better quality and service standards

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Hotel Maintenance

Hotel Maintenance Software
Our repair orders are meticulously organized and prioritized. Accessing all technical documentation is a breeze, making troubleshooting and repairs a seamless process

INCLUDED

MyPage Concierge

Concierge Software
With MyPage, Hoxell's Personal Concierge, you can offer your guests a unique and personalized experience, handling all extra requests and increasing their loyalty.

INCLUDED

Schedule Management

Scheduling & Labor Management
With the digitization of work shifts, you have the schedules of all departments under control.

INCLUDED

Front Office Tasks Manager

Staff Collaboration Tools
Clear view of the property activities in real time, and easy-to-obtain, easy-to-read and easy-to-analysed statistics. Achieve seamless organization of your team's work with just one simple click, ensuring that tasks are prioritized accurately and efficiently.

INCLUDED

F&B Breakfast Management

Mobile Ordering & Room Service
All breakfast information is digitized on one page. Manage your guests' preferences quickly and easily. Real-time counts will allow you to optimize the restocking of the breakfast buffet without unnecessary waste.

INCLUDED

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hoxell Average Hoxell

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

3

References

7

Featured Customers

Success Stories

profile-empty-state.svg

Hoxell doesn’t have any case studies available

Popularity by Segment

Size

6 | Medium (25-74 room)

14 | Large (75-199 room)

4 | X-Large (200+ room)

Country

22 | Italy

4 | Switzerland

Type

11 | Luxury Hotels

8 | City Center Hotels

7 | Branded Hotels

5 | Boutiques

3 | Hostels

3 | Limited Service & Budget Hotels

1 | Extended Stay & Serviced Apartments

Region

26 | Europe

Category

26 | Housekeeping Software

Hotelier Rating

Excellent
24
Very Good
2
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (6)
  • Large (14)
  • X-Large (4)

Country

  • Italy
    Italy
    (22)
  • Switzerland
    Switzerland
    (4)

Region

  • Europe
    Europe
    (26)
10

Valid partner

Director of Operations from 75-99 room Hostel in Milano (Italy)

Verified
28 days ago
Flexibility in managing customer requests, timeliness, valid support to streamline operational processes by eliminating paper. Absolutely recommended!
Country Italy
Director of Operations
Large Hotel
8

HOXELL

Front Office Manager from 200 to 499 room Extended Stay & Serviced Apartment in Milano (Italy)

Verified
2 months ago
Possibility of inserting various departments within the software, maintenance is well manageable, timetables are managed very well and are interesting
Country Italy
Front Office Manager
X-Large Hotel
10

Excellent software

Direttore Operativo from 100 to 199 room Boutique in Torino (Italy)

Verified
5 months ago
Management of faults, work shifts, collaboration with all departments for important communications and the fact of no longer having to use the telephone to speak to the housekeeper
Country Italy
Direttore Operativo
Large Hotel
10

Excellent product and quality support. Highly recommended.

Executive Assistant Manager Rooms from 50-74 room Luxury Hotel in Zermatt (Switzerland)

Verified
5 months ago
Hoxell really made our routine easier. All the calls to the various departments, especially housekeeping and maintenance, have turned into a click. We have much more time on our hands and no longer rush to complete our daily tasks. This is also made easy by the user-friendly and intuitive interface that Hoxell has. In addition, the team is...
Country Switzerland
Executive Assistant Manager Rooms
Medium Hotel
10

Great software for all sizes of hotels

Hotel Manager from 75-99 room Luxury Hotel in Lugano (Switzerland)

Verified
5 months ago
Hoxell is a user-friendly and efficient tool that streamlines room assignments, offers real-time status updates, and facilitates quality control. It simplifies maintenance and repair management. Employees find it intuitive, reducing the reliance on printed lists.
Country Switzerland
Hotel Manager
Large Hotel
10

Easy to use, complete and very helpful

Responsabile Risorse Umane from 25-49 room City Center Hotel in Milano (Italy)

Verified
5 months ago
The software not only simplifies and optimizes the work of the maids, but also helps to better manage maintenance and all internal communications; concretely helps to improve customer service.
Country Italy
Responsabile Risorse Umane
Medium Hotel
10

AN ESSENTIAL SOFTWARE FOR HOTEL BUSINESSES

Hotel Manager from 100 to 199 room Luxury Hotel in Sanremo (Italy)

Verified
5 months ago
Ease of use and extremely stable as a program. Perfectly integrated into the various modules offered. Perfectly integrated with our hotel's management system
Country Italy
Hotel Manager
Large Hotel
10

Feature-rich and simple to use

General Manager from 100 to 199 room Boutique in Lugano (Switzerland)

Verified
5 months ago
Completeness of functionality, great ease of use, quality of assistance. Our operations have improved significantly with almost immediate effects and benefits on the quality of the service offered to guests!
Country Switzerland
General Manager
Large Hotel
10

Best in the business

GM from 75-99 room Boutique in Sant'Elena (Italy)

Verified
2 years ago
Great service, great product!!! There's nothing more that needs to be said. Their support desk is fantastic and immediate with their responses.
Country Italy
GM
Large Hotel
10

Service, quality, and super assistance

GM Assistant from 75-99 room Boutique in Firenze (Italy)

Verified
3 years ago
I suggest this program because the system is really efficient and if you have any problem any time the assistance is always at your disposal. Open for new requests and developments!
Country Italy
GM Assistant
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation

Recommend empty

Hoxell hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Are you a consultant or vendor that recommends Hoxell? Leave a recommendation

Posts

profile-empty-state.svg

Hoxell doesn’t have any post available

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Oracle Hospitality
Oracle Hospitality

91% recommended by 529 hotels

Property Management Systems
Mews
Mews

91% recommended by 465 hotels

Property Management Systems
Visual Matrix PMS

This integration hasn’t been verified by Visual Matrix PMS yet.

Visual Matrix PMS

89% recommended by 90 hotels

Hotel Management Software
Vertical Booking
Vertical Booking

91% recommended by 45 hotels

Booking Engine
Planet
Planet

80% recommended by 102 hotels

Property Management Systems
Qualitando
Qualitando

99% recommended by 34 hotels

Reputation Management
Elina PMS
Elina PMS

92% recommended by 21 hotels

Property Management Systems
Leonardo

This integration hasn’t been verified by Leonardo yet.

Leonardo

50% recommended by 2 hotels

Listings Management
Silverbyte
Silverbyte

80% recommended by 0 hotels

Hotel Management Software
5Stelle
5Stelle

60% recommended by 0 hotels

Hotel Management Software

Support

Unverified

Hoxell has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

HT Score

75/100

Recommended

98%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .