Optii Housekeeping

4.7 (94 REVIEWS)

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HT Score  
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Jody, Michael, Debra + 3 more experts recommend Optii Solutions

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Optii Housekeeping

4.7 (94 REVIEWS)

Ranked 4 (out of 33) in Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Optii Housekeeping is the #4 most trending product in the Housekeeping Software category (out of 33) and the #89 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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89 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Optii Housekeeping
Founded in 2008 | Headquarters in Austin (United States) | 31 employees
We are the only solution on the market to deploy predictive technology that maps daily room attendant routes based on guest profiles and hotel needs, execute service delivery effectively, and strengthen team communication. With clear visibility and data-driven insights, you can be confident that your operations staff are working in the best-possible way, every day. Our automated room assignment process, powered by A.I., replaces traditional methods, saving over 90 minutes daily by eliminating paper-based boards and reports. Optii's A.I. predicts guest room cleaning times based not just on room type, but on individual guest profiles, ensuring personalized and timely service for every arrival. This boosts productivity by over 20% as attendants prioritize tasks according to daily business needs. All while supervisors are able to monitor, adjust, and manage the progress of the GRA, guest room status, and update the PMS in real-time.

Capabilities

Reporting

Custom Notes

Weekly Schedule

Auto-Assignment Capabilities

Timeline View

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Optii Solutions Average Optii Solutions

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4

Success Stories

3

References

9

Featured Customers

Popularity by Segment

Size

4 | Medium (25-74 room)

35 | Large (75-199 room)

54 | X-Large (200+ room)

Country

52 | Australia

21 | United States of America

7 | Philippines

5 | United Kingdom

3 | Germany

2 | New Zealand

2 | Austria

2 | Canada

2 | Ireland

1 | China

1 | Estonia

Type

38 | Luxury Hotels

33 | Branded Hotels

32 | Resorts

14 | Boutiques

14 | Extended Stay & Serviced Apartments

10 | City Center Hotels

10 | Hostels

4 | Motels

3 | Bed & Breakfast & Inns

3 | Airport/Conference Hotels

1 | Casinos

Region

54 | Oceania

23 | North America

13 | Europe

8 | Asia Pacific

Category

94 | Housekeeping Software

10 | Hotel Maintenance Software

9 | Staff Collaboration Tools

7 | Employee Engagement Software

More Products by Optii Solutions

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Hotelier Rating

Excellent
82
Very Good
10
Average
5
Poor
0
Terrible
1

Property Size

  • Medium (4)
  • Large (35)
  • X-Large (54)

Country

  • Australia
    Australia
    (52)
  • United States of America
    United States of America
    (21)
  • Philippines
    Philippines
    (7)
  • United Kingdom
    United Kingdom
    (5)
  • Germany
    Germany
    (3)
  • New Zealand
    New Zealand
    (2)
  • Austria
    Austria
    (2)
  • Canada
    Canada
    (2)
  • Ireland
    Ireland
    (2)
  • China
    China
    (1)
  • Estonia
    Estonia
    (1)

Region

  • North America
    North America
    (23)
  • Europe
    Europe
    (13)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (54)
10

Amazing Onboarding Experience

Director of Operations from 200 to 499 room Luxury Hotel in Naples (United States of America)

Verified
6 days ago
Right from the beginning the Optii team was wonderful to work with. All expectations for the project implementation were communicated effectively to us. The Housekeeping Software is very user- friendly for leaders and our housekeeping team alike. Our onsite trainer Andres was a HUGE asset to setting our team up for success, he is a subject...
Country United States of America
Director of Operations
X-Large Hotel
Juan from Optii Solutions replied
Thanks for the love, Lauren! We're thrilled Andres & Optii made a difference to your stunning property! Your notification sound idea is brilliant! We'll keep that in mind for future updates. #OptiiLove
10

Amazing & Easy to Use!

Operations Manager from 100 to 199 room Bed & Breakfast & Inn in Seattle (United States of America)

Verified
1 months ago
I love not having paper boards anymore and being able to access everything from my phone, anywhere in the building. The room attendants see right away when rooms have checked out, what rooms are priority as well as special notes. It is very easy to use. I was worried about language and technology barriers but Optii is so easy to use and And...
Country United States of America
Operations Manager
Large Hotel
10

KUDOS!!!

Executive Housekeeper from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
2 months ago
Optii is a very useful system when it comes to time management not just for the room attendant but especially for the supervisors and executive management. Aside from the system, the tech support is very accommodating to all the questions especially when you are new to the system. In line with this, due to the positive outcome on our proper...
Country Philippines
Executive Housekeeper
Large Hotel
10

How Optii helped The Godfrey Hotel & Cabanas Tampa be more responsive, efficient and staff-friendly

Executive Housekeeper from 200 to 499 room Boutique in Tampa (United States of America)

Verified
4 months ago
I particularly appreciate the enhanced visibility of my teams’ whereabouts and the ability to support them with better route planning to make sure our room cleaning time estimates are as accurate and fair as possible.
Country United States of America
Executive Housekeeper
X-Large Hotel
10

How Staycity Transformed Their ApartHotel Operations

Head of Operational Excellence from 500+ room City Center Hotel in Dublin (Ireland)

Verified
4 months ago
Optii has made us more productive while making our jobs easier. We’ve been able to increase productivity by 20%, reduce Housekeeping team turnover by 10% and have every room ready for the next guest nearly 2 hours quicker. The ability to see the teams' live progress enables us to pull resources more effectively.
Country Ireland
Head of Operational Excellence
X-Large Hotel
8

How Optii helped Montrose West Hollywood Streamline its Operations

Director of Housekeeping from 100 to 199 room Boutique in West Hollywood (United States of America)

Verified
4 months ago
Our experience with Optii has been great, it has provided me with the transparency and efficiency we needed to help increase the productivity of our housekeeping operation. I can now see the progress of my team and support them in areas where they need it.
Country United States of America
Director of Housekeeping
Large Hotel
10

Optii gets an A+ from Oceanic Enterprises!

Operations Manager from 50-74 room Boutique in San Diego (United States of America)

Verified
4 months ago
Optimizing housekeeping hoursstreamlined communication with staff AMAZING customer service support team! Easy access to staff tracking through out the day. Integrated with PMS system for maximum efficiency.
Country United States of America
Operations Manager
Medium Hotel
10

Game changer

Director of Rooms from 200 to 499 room Luxury Hotel in Marana (United States of America)

Verified
4 months ago
Optti has really helped us improve our productivity. Really like the ease of opening the house and making the boards
Country United States of America
Director of Rooms
X-Large Hotel
10

It is nice that it is all digital and eco-friendly. It is very helpful to be able to track and see the attendants current locations.

Rooms Operations Manager from 200 to 499 room Luxury Hotel in Marana (United States of America)

Verified
4 months ago
- The tech team is quick and responsive when needed.- it is very helpful to be able to see the ladies in live time to track productivity and block rooms accordingly.
Country United States of America
Rooms Operations Manager
X-Large Hotel
10

User-friendly software and excellent customer service!

Rooms Operations Manager from 200 to 499 room Luxury Hotel in Half Moon Bay (United States of America)

Verified
4 months ago
Optii has streamlined our daily housekeeping assignments. The team enjoys having the boards visible on the phone. From a leadership perspective, it is great to be able to move things around digitally, rather than print paper boards. We enjoy being able to see the overall credit count for each team member and watch their progress in real-time.
Country United States of America
Rooms Operations Manager
X-Large Hotel
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  • ...
  • 10

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Great reporting and dashboards. The support and technical team is world class. We were having difficulty after a team transition and the support staff went above and beyond to help us get the data needed!

Question:

What differentiates this product or service from the competition?

Answer:

The support and technical team is world class. We were having difficulty after a team transition and the support staff went above and beyond to help us get the data needed! I had worked for a few days trying to get what we needed because of, well, mostly personnel issues. The support team at Optii was top notch!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Optii is efficient and gives you the data you need. The support and technical team is world class. We were having difficulty after a team transition and the support staff went above and beyond to help us get the data needed!

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Are you a consultant or vendor that recommends Optii Solutions? Leave a recommendation

Posts

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Optii Solutions

1 month ago

With Optii Solutions, Guest and Staff Satisfaction Soars at the Ritz-Carlton Cleveland

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Optii Solutions

4 months ago

How Optii helped Montrose at Beverly Hills Streamline its Operations

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Optii Solutions

4 months ago

How Optii helped The Godfrey Hotel & Cabanas Tampa be more responsive, efficient and staff-friendly

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Optii Solutions

1 year ago

How Staycity Transformed Their ApartHotel Operations

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Optii Solutions

1 year ago

Optii Announces Connectivity to Oracle Hospitality Integration Platform

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Optii Solutions

1 year ago

Optii Announces Two-way Integration with Stayntouch

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Optii Solutions

1 year ago

Optii Solutions Launches Standalone Hotel Operations Solution

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Optii Solutions

1 year ago

Optii Solutions Expands Leadership at Austin, TX Headquarter

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Optii Solutions

1 year ago

Optii Solutions Onboards Two New Pebblebrook Hotels

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Optii Solutions

1 year ago

Optii Solutions Expands Its Footprint to Austin and Recruits New CTO

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Optii Solutions

1 year ago

The Inns of Sanibel Selects Optii Solutions to Help Increase Visibility Into Daily Hotel Operations

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Optii Solutions

2 years ago

Optii Solutions Announces Two-Way Integration with RMS Cloud

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Optii Solutions

2 years ago

Optii Solutions, The Leading Cloud-Based Hotel Operations Software, Continues its Expansion With the Appointment of Dino Pietropaolo as Chief Technology Officer

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Optii Solutions

2 years ago

MCR Acquires Cloud-Based Hotel Management Platform Optii

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Optii Solutions

2 years ago

The Brave New World of Hotel Operations

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Optii Solutions

2 years ago

Optii Solutions Accelerates European Expansion in Housekeeping Operations with Integration of Mews

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Optii Solutions

2 years ago

Housekeeping Clustering eBook

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Optii Solutions

3 years ago

Optii and Tapendium Join Forces

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Optii Solutions

3 years ago

Optii Solutions Announces International Growth Plans and Significant Operational Improvements for Hotels

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Optii Solutions

3 years ago

Optii Prepares Housekeeping Operations For A Post-COVID World

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Optii Solutions

3 years ago

Optii Solutions joins AHLA’s ‘Hospitality for Hope’ Initiative

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Support

Verified Support

Optii Solutions has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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