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Success Story

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

Frontline Performance Group Frontline Performance Group
Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG
Success Story

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

Triptease Triptease
How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings
Success Story

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

Triptease Triptease
How HI USA generates six-figure monthly revenues through Triptease tools
Success Story

GCP Hospitality drives 15% of direct revenue through metasearch

GCP Hospitality runs a diverse portfolio of independent hotels and hostels across Asia-Pacific, from luxury resorts to brand-forward hostels like Haka House in New Zealand. The group takes an analytics-first approach to distribution, balancing OTA visibility with sustainable direct booking growth. For revenue leaders Michaël Bélanger and Leo Fyot, the challenge was turning first-time OTA guests into repeat direct bookers across remote APAC destinations.

Triptease Triptease
GCP Hospitality drives 15% of direct revenue through metasearch
Success Story

Royal Group Hotels & Resorts Generates $5M in Direct Revenue

Royal Group Hotels & Resorts operates two of southern Italy's most iconic properties: the five-star Hotel Parco dei Principi in Sorrento and the four-star Hotel Royal Continental in Naples. Despite their distinct markets, both hotels faced the same pressure: OTA undercuts eroding direct bookings, raising commission costs, and limiting control over the pre-stay experience. The challenge was finding a strategy that worked across a leisure destination and a city hotel at the same time.

Triptease Triptease
Royal Group Hotels & Resorts Generates $5M in Direct Revenue
Success Story

Modernizing Hotel Operations: Inside the ASI 7.0 Experience

Slow, remote-based systems were limiting efficiency. ASI 7.0 introduced real-time, web-based performance. Result: faster operations and better control.

Anand Systems Inc. (ASI) Anand Systems Inc. (ASI)
Modernizing Hotel Operations: Inside the ASI 7.0 Experience
Success Story

COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG

Located in the heart of Seminyak, one of Bali’s most popular resort destinations, Courtyard by Marriott Seminyak Bali is renowned for its vibrant atmosphere and dedication to guest satisfaction. Behind the scenes, the hotel’s leadership team has been quietly redefining performance success, leveraging FPG’s data-driven platform to enhance upselling performance, motivate staff and streamline operations.

Frontline Performance Group Frontline Performance Group
COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG
Success Story

How two Hawaiian hotels increased revenue with the right PMS

Coconut Waikiki and Shoreline Hotel replaced an outdated PMS that limited their operations, reporting, and rate management. By switching to Planet’s cloud-based PMS, they gained efficient workflows, advanced digital reporting, and professional yield management—allowing their teams to boost productivity and spend more time with guests.

Planet Planet
How two Hawaiian hotels increased revenue with the right PMS
Success Story

Transformation through integration: Discover Hotel Nordic's journey with Planet

Hotel Nordic modernised its operations by integrating Planet’s PMS, Booking Engine and payment solutions, reducing manual admin and improving staff efficiency. As the hotel expanded, the unified system enabled smoother bookings, check‑ins and payments. The result is a more seamless guest experience and a PMS that now serves as the hotel’s central operational hub.

Planet Planet
Transformation through integration: Discover Hotel Nordic's journey with Planet
Success Story

How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility

When rising costs and flat revenue compressed margins across its portfolio, Singh Realty LLC shifted from monthly reporting to daily labor and financial visibility, saving more than $10,000 per month in the process.

Actabl Actabl
How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility
Success Story

Hôtel Paris Bastille enhanced guest service with Protel PMS and integrated payments

Hôtel Paris Bastille upgraded to Protel Cloud PMS to speed up check-ins, streamline payments, and eliminate manual admin. With Planet’s integrated solution, the team now works faster, more securely, and with fewer system hassles. The payoff: more time focused on guests and smoother daily operations.

Planet Planet
Hôtel Paris Bastille enhanced guest service with Protel PMS and integrated payments
Success Story

How Bergwelt Grindelwald resort doubled its reservations with Protel PMS

Bergwelt Grindelwald integrated Protel PMS with Canary to automate check‑ins, streamline communication, and unlock new revenue opportunities, transforming operations while elevating the guest experience across its 99‑room alpine resort.

Planet Planet
How Bergwelt Grindelwald resort doubled its reservations with Protel PMS
Success Story

How BLUESEA Hotels turned its call center into the most reliable and profitable sales channel

BLUESEA Hotels launched its call center channel in 2018 with strong potential, but rapid growth soon led to an unsustainable volume of issues: untokenized credit cards, high-value no-shows during peak season, and the inability to operate with non-refundable rates. What had started as an opportunity quickly became a drag on the chain’s profitability.

Neobookings Neobookings
How BLUESEA Hotels turned its call center into the most reliable and profitable sales channel
Success Story

Saving Time and Simplifying Operations: How Hotel Tilsitt Étoile Streamlined Daily Work with Clock PMS

Hotel Tilsitt Étoile, a boutique property in Paris, was looking for a reliable and intuitive solution to support its daily operations. With the need to reduce manual tasks, improve efficiency, and simplify team workflows, the hotel implemented Clock PMS. The result: a more streamlined operation, faster onboarding, and a system that empowers staff to work more efficiently every day.

Clock Clock
Saving Time and Simplifying Operations: How Hotel Tilsitt Étoile Streamlined Daily Work with Clock PMS
Success Story

Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

Hoteliers are always looking for ways to set their properties apart from the rest and incentivize online visitors to book direct. While competitive pricing is crucial, this is only the first step. Complementary actions can be taken to secure guests and significantly increase direct bookings. This is where SafeDirect, travel assistance insurance that drives web conversion, comes in.

SiteMinder SiteMinder
Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.
Success Story

Replacing Manual Work with an All-in-One Platform at Gambino Hotels

Gambino Hotels operates multiple properties with a focus on efficient, streamlined hotel operations. Their previous systems required manual processes, especially for payments and daily tasks. With Clock, they now manage operations, payments and reporting in one platform with a higher level of automation.

Clock Clock
Replacing Manual Work with an All-in-One Platform at Gambino Hotels

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