10 Best Channel Managers for Hotels 2024

Author img Jordan Hollander
| Last updated
108 PRODUCTS REVIEWED
5249 HOTELIERS SURVEYED

It's pretty tough for any hotel to succeed without a connection to third party distributors and we're not just talking about Booking and Expedia.  There are literally thousands of distributors from major players like Hotels.com to niche local OTAs that your hotel has to connect to.  A channel manager makes it easy to distribute rates and availability to these channels, avoid overbookings and secure critical business during need periods.

That's why we by surveyed 5249 hoteliers across 143 countries to create this in-depth guide and help you find the best fit channel manager for your business.  Inside you’ll find everything you need to know including product rankings, feature comparisons, price benchmarking, integration interoperability and more.

 

Hotel Channel Manager Shortlist

Here are 10 of top Hotel Channel Manager that are covered in this in-depth guide:

  1. 1. SiteMinder — Best for automating tasks to save time and reduce errors
  2. 2. Cloudbeds — Best for integrating with over 300 distribution channels
  3. 3. RateGain — Best for optimizing pricing strategies with dynamic revenue management
  4. 4. Yanolja — Best for managing multi-property operations effortlessly
  5. 5. Profitroom — Best for expanding property reach through broad connectivity
  6. 6. eviivo — Best for a user-friendly interface suitable for all skill levels
  7. 7. Hotelogix — Best for accurate, current information across all distribution channels
  8. 8. Blastness — Best for managing multiple distribution channels effortlessly
  9. 9. TravelLine — Best for integrating with multiple booking channels effortlessly
  10. 10. SmartHOTEL — Best for real-time inventory and rate updates across platforms
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In-Depth Guide
What is a Hotel Channel Manager?
A hotel channel manager is a specialized software tool designed to help hotels efficiently distribute and manage their room inventory and pricing across various online booking platforms. This includes online travel agencies (OTAs), global distribution systems (GDS), and direct booking websites. The channel manager ensures that all these platforms are updated in real time with the latest availability and rates. The hotel channel manager significantly reduces the risk of overbookings and double-bookings by synchronizing data across multiple channels simultaneously. This real-time synchronization means that whenever a room is booked on one platform, the availability is instantly updated across all other platforms, maintaining accurate inventory levels.
Finding the right Channel Managers solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Channel Managers vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2024 Channel Managers Guide)
Channel Manager Vendor Shortlist
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
Scanning global dataset to personalize your results
Cloudbeds
4.5 (1108 reviews)
Ht score logo 99 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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second finalist logo 2024 FINALIST
Hoteliers voted Cloudbeds as the #2 Channel Managers provider in the 2024 HotelTechAwards
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More new channels. More new guests.
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Profitroom
4.7 (347 reviews)
Ht score logo 89 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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It's all about omni-channel distribution now
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eviivo
4.9 (158 reviews)
Ht score logo 87 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Deepest one-click connectivity with highest performing OTA sites.
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SiteMinder
4.6 (1807 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2024 WINNER
Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2024 HotelTechAwards
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World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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Blastness
5.0 (25 reviews)
Ht score logo 79 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Simplify your channel distribution and management with our powerful Channel Manager
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Sabre
4.3 (48 reviews)
Ht score logo 75 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Advanced distribution made simple
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HotelRunner
4.7 (91 reviews)
Ht score logo 73 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reach new markets and guests globally with HotelRunner Channel Manager, access 150+ OTAs, and boost your revenues.
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Vertical Booking
4.5 (39 reviews)
Ht score logo 69 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Software used to manage the prices and availability of hotel rooms that appear on the various distribution channels
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STAAH
4.8 (28 reviews)
Ht score logo 17 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The easy way to sell your rooms online
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DerbySoft
The world's leading one-stop platform for managing 500+ distribution channels. Smart and Easy-to-use.
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BENEFITS
How can a channel manager improve profitability and efficiency?

A hotel channel manager is a technology that allows hotels to expand reach and visibility online by listing across multiple hotel booking sites, as well as more easily manage its rates, availability, and reservations. With a channel manager, hotels can access hundreds of online distribution channels and connect to as many as they like at the same time. Hotels can list all of their rooms and availability on all online channels from OTAs (online travel agencies) like Expedia and Booking.com, GDS and even vacation rental booking channels like AirBnB and Homeaway.  A channel manager will update these automatically and in real-time when a booking is made, thanks to a pooled inventory model. This allows the hotel to maximize occupancy and reservations with minimal risk of being overbooked.  Channel managers have an indirect benefit of helping you improve metasearch ad performance (e.g. TripAdvisor) by ensuring that you can spend on advertising without double booking across channels.

  • Increase occupancy: Hotels can list on multiple channels at once which is an opportunity to broaden their reach across business, domestic and international travelers and increase the chance of being booked. 
  • Stay in control and save time: Rooms listings and availability are automatically updated on direct and indirect sales channels. Hotels can leverage yield management to maximize occupancy rates and reduce over bookings. 
  • Maximize profits: Reputable channel manager technology can be integrated with a hotel’s booking engine, which promotes direct bookings. This ensures the hotel is kept at the forefront of the guest acquisition strategy and customer acquisition costs are kept under control. Rate automation and rules can maintain the pricing strategy with little effort in real-time.
  • Increased total reservations and revenue: With more visibility on more channels, the hotel should attract more reservations than ever before. Even a small increase in occupancy rate from the channel manager should have a very positive effect on monthly and annual revenue. Results will vary according to occupancy rate and average daily rate of the hotel. 
  • Growth in occupancy rate: It depends on the size of the property and the amount of connected channels. An increase of 10% or more is very achievable. 
  • Drives more profits: By setting direct pricing rules in the channel manager, hotels ensure direct bookings always offer the best value. Other approaches to improve profits include stop-selling rooms and packages, setting a minimum number of days per stay, or creating discounted rates.

A good hotel channel manager is one that helps hoteliers optimize their distribution strategy and maximize profitability. It should be user-friendly and have advanced functionality such as real-time inventory management, two-way integrations with online distribution channels like OTAs, GDS, and metasearch sites, as well as a CRS, PMS, and booking engine. A good hotel channel manager must have rate parity across all booking channels, ensure a pooled inventory model, and prevent double bookings and overbooking. It should support various room types and manage cancellations and check-ins. Additionally, it should have a strong support team to help with any issues or updates, and offer partnerships with providers like Expedia, Booking.com, Agoda, Airbnb, and VRBO. A good hotel channel manager must also provide revenue management tools, help increase direct bookings, and offer a mobile app to update rates and check occupancy in real-time. Cloudbeds, Siteminder, and Rategain are some examples of hotel channel management software. The best channel manager for a hotel depends on its needs, but it should ultimately improve the guest experience, increase online sales, and connect to multiple sales channels.

FEATURES
What are the most important features of a channel manager?

For a hotel business to succeed, it is not enough to simply offer the best services or be located close to the main attractions anymore. Hotels must efficiently connect to third-party distributors that allow them to stand out in the eyes of potential guests.

Our top picks for channel managers allow hotels to make the most beneficial connections and display their services to a wider audience. Here is an overview of the tools that connect hotels with their guests.

 

Hotel Business Intelligence Tool

Hotel business intelligence tools help hoteliers optimize spending and maintain optimal revenue increases. In addition, hotels can significantly decrease their ad spending by reaching more customers through ad displays on online booking channels suggested by channel managers.

Since potential guests are the most frequent visitors of these platforms, channel managers are the perfect tool to connect both parties and help them achieve satisfying results.

Most importantly, hotel business intelligence tools ensure your hotel is not double booked when displaying ads on multiple platforms. This is done through instant confirmations for the guests and updates to the listing displayed on your business intelligence platform.

In addition, hotel business intelligence tools help your hotel to stay ahead of the competition with its pricing. You can set alerts for price spikes or drops on the market and adjust your prices accordingly to attract more guests with an enticing offer.

This is important not only in broadening your audience and expanding the guest group. It also protects your revenue from losses due to sudden pricing changes in the competitive market and market trends that come and go.

By keeping an eye on this through your hotel business intelligence tool, you can be the one that sets the trends the competitors will run to follow and acquire more guests. So, do not be afraid to mix it up with the prices and generous limited discounts after receiving a notification from your hotel business intelligence tool.

 

Online Hotel Booking Engine

One of the biggest advantages of online hotel booking engines is real-time availability and data accuracy. With everything moving so fast online, it is essential to present your future guests with accurate results of their search.

This is achieved with instant updates to the hotel information in terms of room availability, guest reviews, and prices. Sounds quite simple, doesn’t it?

However, online hotel booking engines do not only help guests. Using their services, hotels maximized their occupancy by attracting more guests and appealing to their specific needs when it comes to both long and short-term stays.

Online booking engines help hotels increase their profits in other ways, too. For starters, direct bookings on online platforms present a hassle-free solution for guests and a rise in earnings for hotels with guaranteed stays.

In addition, hoteliers that offer free amenities or discounts for instant bookings or pre-payments significantly increase their revenue in the long run along with customer satisfaction. This helps them retain more guests and also acquire new ones.

From the guests’ perspective, they remember hotels that went the extra mile to meet their expectations. The efficiency of online booking platforms is the first step that leads to the forming of strong relationships with guests.

So, when searching for an online booking engine to integrate your business operations with, it is important to look at it through the eyes of the visitors.

Is it user-friendly? Does it uphold a good reputation with other guests who previously booked through them? Are your competitors satisfied with the service-to-pricing ratio? These are all important aspects to consider before committing to an integration through your channel manager.

 

Property Management System

Property management systems enable hotels to effectively manage operations regarding reservations, guest checking, housekeeping, maintenance, and similar activities.

When integrating your property management system with a channel manager, it is imperative to provide an efficient communication flow. This ensures that the correct data about your hotel availability, guest preferences, and other features is displayed accurately to your employees.

By checking an updated property management system, your employees will be able to anticipate the guests’ needs and respond to their accommodation requests immediately depending on availability.

However, this communication is not only crucial internally but externally, as well. The channel manager regularly sends the information from your property management system to the online booking engines and other tools your hotel is using to reach potential guests.

With these updates, hotels can avoid confusion caused by delayed data about availability, amenities, payment options, tours, and other features your guests are interested in learning about before booking.

So, when integrating your property management system with a channel manager, you will not have to worry about updating booking channels with new information each time it comes up.

Rather, channel managers do this automatically to provide accuracy and transparency for your prospective guests.

PRICING
What is the typical pricing for a channel manager?

For channel manager and property management system integration, a fee of $199 is incurred during setup. Monthly fees can be as low as $59 for small properties (1-5 rooms). Prices then rise as room numbers increase. The maximum price is $669 per month for a property of 751+ rooms. Popular channel managers like SiteMinder and myallocator (Cloudbeds) start around $75 per month and are extremely affordable.  Channel management providers often bundle services like a booking engine or hotel website which can increase cost.

IMPLEMENTATION
What does the typical implementation timeline and process look like to go live?

Most channel managers can be quickly integrated in 1-2 weeks.  There are five key steps to run through on the path to beginning a channel manager demo account. These include an introduction, group training, setup, private follow-up, and set live. Demo account trials typically last about 2-weeks where the hotelier can test out the full feature set and upon completion can immediately activate their subscription or choose not to invest at no further cost.

FAQs
Hoteliers Also Ask
PMS - The property management system is the central hub for hotel management so it’s crucial that data from the channel manager is being communicated back and forth. RMS - To accurately and effectively manage revenue and profits, the revenue management system and channel manager need to share data. CRS - Again, for seamless operations and a single view of property management, the channel manager needs to feed data to the central reservation system which then links with other systems.
Choosing the best channel manager for hotels isn't simply about finding the top-rated software; it's about discovering the perfect match for specific hotel needs. Channel managers play a critical role by updating rates and availability across various booking platforms in real time. However, there isn't a one-size-fits-all solution as different properties require different features. When selecting a channel manager, several factors come into play. The size of your property influences your choice; larger hotels may need a system with advanced features like dynamic pricing, while smaller ones might benefit from something more straightforward. The geographic location of your hotel can dictate which channel manager works best, especially if it needs to integrate with local booking platforms. Integration capabilities are also crucial. The right channel manager should seamlessly connect with your existing systems such as property management systems, revenue management tools, and payment gateways to streamline operations and minimize errors. Specific features and usability should also be considered based on your hotel's needs, like support for multiple currencies, ease of use, and reliable customer support. Using HotelTechReport's top rated list is an excellent starting point in your search. The platform provides user reviews and ratings, offering insights into how different channel managers perform in real-world scenarios. It allows you to filter your search by factors like property size, location, and necessary integrations, helping you narrow down the choices to find a system that not only is well-regarded but also fits perfectly with your operational requirements and business goals. Ultimately, there is no universally "best" channel manager. The most effective selection process involves understanding your specific needs and how various systems can meet them. This tailored approach ensures that you find not just a highly rated tool, but one that aligns seamlessly with your hotel's workflows and enhances your operational efficiency.
A hotel inventory management system is a specialized software solution designed to optimize the handling and distribution of room inventory across various booking channels in the hospitality industry. This system encompasses a range of functionalities aimed at streamlining hotel operations, enhancing profitability, and improving guest experiences. At its core, inventory management involves tracking room availability and rates in real-time, which is crucial for making informed decisions that boost operational efficiency. By integrating with a property management system (PMS), point of sale (POS) systems, and channel managers, the hotel inventory management software ensures seamless coordination between different hotel services such as check-in, room service, and payment processing. The automation features of a modern management system facilitate the direct interface with Online Travel Agencies (OTAs) like Booking.com and Global Distribution Systems (GDS), allowing for efficient handling of online bookings and reducing the risk of overbookings. These systems often come with a booking engine that supports direct bookings through the hotel’s website, which can be a significant source of revenue without the commission costs associated with third-party agents. Cloud-based solutions in inventory management offer hoteliers the ease of use and accessibility to manage their operations from mobile devices, ensuring they can oversee workflows and inventory control whether they are on-site or remote. Additionally, modules within the software can assist with forecasting, allowing hotels to adjust pricing and availability to match demand patterns and thus maximize occupancy and revenue. Overall, a hotel inventory management system is a comprehensive management solution that leverages automation, integration, and cloud-based technology to fulfill the complex business needs of hospitality businesses. It not only helps in maintaining efficient operational workflows but also enhances the overall customer support and contributes to the ultimate goal of delivering superior guest experiences.

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