Busy Rooms

4.9 (5 REVIEWS)

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HT Score  
0 out of 100
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We Believe Technology Should Support Hospitality!

Busy Rooms is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.9
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Busy Rooms is the #12 most trending product in the Hotel Reservations Systems category (out of 38) and the #712 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Busy Rooms’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Busy Rooms
Founded in 2008 | Headquarters in Tal-Pietà (Malta) | 52 employees
The Busy Rooms CRS platform sits at the core of some of the world’s leading hotel and resort groups, tour operators, management companies, and destination organizations. The Busy Rooms platform offers an adaptable, brandable, and scalable cloud-based Central Reservation System designed to be the control center for our clients’ daily sales, marketing, operational, and revenue management activities for accommodation providers. In a nutshell, our platform enables our clients to centralize and optimize the management of data.

Capabilities

profile-empty-state.svg

Busy Rooms doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Pricing Rules

4/5 features

Distribution

4/5 features

Ecommerce

4/5 features

Integrations

4/5 features

Available Add-ons & Modules

Manage rates, inventory, & restrictions for 500+ channels.

Channel Managers
The Busy Rooms platform includes a built-in proprietary Channel Manager providing an efficient user-friendly interface to allow Customers and Users to manage over 500 OTAs, tour operators, wholesalers, metas, etc. centrally and receive reservations. Alternatively, we can integrate with a channel manager of your choice.

PREMIUM ADD-ON

Sell directly on your website -consumers & trade.

Booking Engine
The Busy Rooms IBE is designed for usage with multi-property, a single property, travel agents/corporates, and meta-search. On top, you can decide to package flights, tours, excursions, and transfers, which all have separate backend modules to manage content, rates, and availability.

PREMIUM ADD-ON

Manage room allocation, check-in/out, housekeeping & invoicing.

Property Management Systems
Busy Rooms provides a mini-PMS for properties that are not in the need of sophistication. Fully integrated into the Central Reservation System distribution, sales and operations go hand-in-hand and allow for streamlining and automating strategies.

PREMIUM ADD-ON

Take control and optimize your revenue.

Revenue Management Systems
The Busy Rooms platform provides a built-in Revenue Management System allowing Customers to efficiently manage property performance via KPI, automated forecasting, rate recommendation, and yielding. Performance vs. budget can be easily tracked within the tool and forecasts adjusted accordingly.

PREMIUM ADD-ON

Monitor your competitors' rates.

Rate Shopping
Review and rate shopping integrated into the dashboard for easy visibility or drill down in with more detailed reports for more details.

INCLUDED

Custom or template-designed websites, with built-in CMS.

Website Design
The Busy Rooms CMS (content management system) is an open source-based and developed for the specific requirements of the hospitality industry. It is the powerhouse used to design and implement both templates and customized mobile-first websites.

PREMIUM ADD-ON

Manage, reconcile & invoice transactions.

Hotel Accounting Software
The Busy Rooms finance module is a perfect add-on and time saver, especially for hotel groups, chains, management/representation organizations, niche OTAs, and tour operators. It allows our Customers to automate invoice generation, reconciliation, commission tracking, and payments. Customers can log on to a portal, review their transaction invoices and approve them. The tool makes dealing with partners, member properties, travel agents, OTAs, or alike an easy task.

PREMIUM ADD-ON

Pricing

Pricing Available By Request

Busy Rooms has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (1)
  • Large (1)
  • X-Large (2)

Country

  • Egypt
    Egypt
    (1)
  • United States of America
    United States of America
    (1)
  • Germany
    Germany
    (1)
  • Switzerland
    Switzerland
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (2)
  • Middle East
    Middle East
    (1)
9

Continuous development

Management from 500+ room Resort in Luzern (Switzerland)

Verified
2 years ago
Busy-rooms was a good solution for our specific needs from the beginning. We are very grateful to the support for the excellent contact and the fast response time. Our needs are taken seriously and many wishes and improvements or additional services have already been developed. Also the technical developers always have an open ear and look...
Country Switzerland
Management
X-Large Hotel
10

A company with a heart

Office Manager from 25-49 room Luxury Hotel in Sinzig (Germany)

Verified
2 years ago
Whether managing director, employee in sales or customer service - I have not experienced such competent service as well as advice, assistance, speed at any other company - TOP! The software itself is fast, easy to understand and very functional!
Country Germany
Office Manager
Medium Hotel
10

Great to work with!

Direcor of Sales from 100 to 199 room Bed & Breakfast & Inn in Santa Barbara (United States of America)

Verified
2 years ago
*Always available when assistance is needed*Very rarely do we have any system issues, and when we do it is quickly addressed *Flexible & understanding to our needs.
Country United States of America
Direcor of Sales
Large Hotel
10

Busy Rooms Team - Saurajeet Mondal

Sales & Marketing Executive Admin Assistant from 200 to 499 room Resort in (Egypt)

Verified
2 years ago
Dear Busy Rooms Management, On behalf of the hotel Management, I would like to pass our special thanks for the great support extended to us along the past years. I have taken over the channel manager from my colleagues since few month and since my beginning of taking this task over, I was highly supported by Busy rooms team especial thanks...
Country Egypt
Sales & Marketing Executive Admin Assistant
X-Large Hotel
10

Great system with great functionalities

Commercial Director from in

Verified
4 years ago
Very user friendly, flexible, good functionalities, integrated modules to pick & chose from, generally very good customer service
Commercial Director
  • 1

Recommend empty

It looks like Busy Rooms is not recommended by any hotels

Check out the top 10 most recommended Busy Rooms alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

It´s a easy to use nice designed product with a lot of functionality. The people I met in this company and deal with are uncomlicated, accesable honest an trustwothy. "No Bullshit" is more then a marketing claim. It´s what I experience since more then 10 Years dealing with these guys.

Question:

What differentiates this product or service from the competition?

Answer:

For once it is very easy to use, and very nice designed. It offers a lot more functionality then many of the competitors. Unfortenately everyone can claim to be a CRS but many are not more then a IBE & Channel Manager. Product & people are very open and open to connect even with competitor. There is quite a lotof new functionality from every new version to new version.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Since thisis a product with a lot of functionality and not in the low end pricewhise you schoud ensure that you or your staff works properly with the product to get them maximum possible out of it .

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 1 recommend
Recommended by
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Alexander Liebig Managing Director @ HTE Hotel Tech Experts
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Fridah Kariuki Revenue Manager @ Barefoot Consultancy Limited
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John Burns President @ Hospitality Technology Consulting
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Ruben Caruana CCO @ Smart Technologies
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Alexander Liebig Managing Director @ HTE Hotel Tech Experts
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Fridah Kariuki Revenue Manager @ Barefoot Consultancy Limited
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John Burns President @ Hospitality Technology Consulting
RecommendationAvatar
Ruben Caruana CCO @ Smart Technologies
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Integrations

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Support

Unverified

Busy Rooms has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

98%

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