Mews PMS

4.5 (554 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Bryan, Olga, Carolin + 78 more experts recommend Mews

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Ranked 1 (out of 311) in Property Management Systems

2024 Winner Hotel Software

Hoteliers voted Mews as the #1 Property Management Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The complete cloud hospitality platform

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Ratings Summary

4.5
Very Good
Ease of Use
4.7/5
Customer Support
4.2/5
ROI
4.3/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Mews PMS is the #2 most trending product in the Property Management Systems category (out of 311) and the #31 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Mews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Mews as the #1 Property Management Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Mews PMS
Founded in 2012 | Headquarters in Amsterdam (Netherlands) | 500 employees
From booking to check-out and everything in between, Mews Hospitality Cloud offers innovative solutions and advanced technology in one integrated platform so you can meet and exceed the needs of today’s guests and staff.

View website

Capabilities

Reservation solutions that boost efficiency

Maximize profit with flexible rate management

Empower your staff to focus on guests

Monetize more spaces and watch your profit grow

Stay informed with detailed data and insights

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Mews Kiosk

Contactless Check-in
Give guests the fast, frictionless experience they want from the moment they step foot in your door. Mews Kiosk redefines a convenient self-check-in – and out – experience. And while guests get the experience they want, you get the revenue lift you need.

INCLUDED

Hotel booking engine

Booking Engine
Give guests an easy way to book with you and watch your direct bookings – and your profit – go up. Mews Booking Engine lets guests find, book, and personalize their stay quickly and securely.

INCLUDED

Online Guest Services

Hotel Guest Apps
Today’s digital generation wants to be able to self-serve. Give them the quick, contactless solutions they’ve come to expect with digital concierge software from Mews.

INCLUDED

Payments Terminals

Payments Processing Software
One small machine. Lots of big benefits. Simplify and secure payments with payment terminals that integrate directly with your Mews PMS and POS.

INCLUDED

Multi-property management

Property Management Systems
Scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Centralize tasks, eliminate repetition, remove the risk of errors and discover maximum efficiency and time.

PREMIUM ADD-ON

Housekeeping

Housekeeping Software
Put an end to slow, manual room status updates with simple, mobile, streamlined housekeeping software, fully integrated with your PMS.

INCLUDED

Mews Marketplace

Choose from over 1,000 of the industry’s best solutions to improve hotel operations, generate more revenue, and enhance the guest experience – and all with no connection fee.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Mews Average Mews

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21

Success Stories

17

References

6

Featured Customers

Success Stories

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Tusity uses Mews to power successful co-living hospitality

Las Palmas de Gran Canaria (Spain)

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How Edgar Suites Realized Massive Gains with a Modern Tech Stack

Paris (France)

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Opus XVI uses modern Mews tech to boost its historical legacy and unique stays

(Norway)

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How a Dutch Boutique Found Massive Time Savings, Went Paperless, and Transformed Their Check-in Process with Mews

Amsterdam (Netherlands)

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UDS solves staffing shortages and connects custom API with Mews

Kanazawa (Japan)

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welcome hotels Switzerland Cuts Admin and Boosts RevPAR with Mews

Kloten (Switzerland)

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Pluimpapaver Hotel & Glamping uses Mews to Power its Award-Winning Guest Journey

Aarschot (Belgium)

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How Edyn Transformed its Parking Space Management with Mews

Saint Helier (Jersey)

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The Laundry Rooms powers their innovative aparthotel model through Mews

Waterloo (Canada)

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Got City Center Hotels Boosts RevPAR and Direct Bookings with Mews

(Sweden)

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The Julius Prague Maximizes Revenue Through Parking and Direct Bookings

(Czech Republic)

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Paradise Resort Gold Coast Gets Golden Results with Mews

Surfers Paradise (Australia)

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Mews powers The Neighborhood Hotel to a fully digital guest journey

New Buffalo Township (United States of America)

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How the Gate Cornwall Leverages Mews Automation and Integrations to Maintain High Satisfaction Levels at Higher Occupancies

(United Kingdom)

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Leven Manchester Creates a Seamless Guest Experience that Drives Revenue with Mews & Bizzon

(United Kingdom)

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Mews PMS and POS power true hospitality for Mercure Roeslare

Roeselare (Belgium)

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How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace

Vysoké Tatry (Slovakia)

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How the Whoo Bordeaux Bacalan Boosted Booking Conversions to 9% and Reduced Chargebacks with Mews

Bordeaux (France)

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How 9Hotel Collection Grew Occupancy, Revenue, and Guest satisfaction with Mews

Paris (France)

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Cresta Palace embraces connectivity for full-service stays

San Maurizio (Switzerland)

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Episode Tbilisi embodies the modern, tech-enabled hotel

T'bilisi (Georgia)

Popularity by Segment

Size

19 | X-Small (1-9 room)

73 | Small (10-24 room)

195 | Medium (25-74 room)

133 | Large (75-199 room)

73 | X-Large (200+ room)

Country

92 | Netherlands

81 | France

60 | United Kingdom

55 | Spain

29 | Germany

26 | United States of America

25 | Switzerland

23 | Belgium

21 | Czech Republic

14 | Portugal

14 | Italy

12 | Austria

12 | Australia

8 | Japan

8 | Sweden

8 | Finland

6 | Canada

6 | Denmark

5 | South Africa

5 | Norway

5 | New Zealand

5 | Hungary

4 | Peru

4 | Georgia

4 | Morocco

3 | Slovakia

3 | Philippines

3 | Colombia

3 | Malta

2 | Aruba

2 | Iceland

2 | Ireland

2 | Poland

2 | Costa Rica

1 | Puerto Rico

1 | Ecuador

1 | Mauritius

1 | Estonia

1 | Mexico

1 | Russian Federation

1 | Saint Kitts and Nevis

1 | Zambia

1 | Indonesia

Type

166 | Boutiques

111 | Hostels

96 | City Center Hotels

87 | Luxury Hotels

52 | Branded Hotels

50 | Extended Stay & Serviced Apartments

44 | Bed & Breakfast & Inns

31 | Vacation Rentals & Villas

30 | Limited Service & Budget Hotels

26 | Resorts

16 | Airport/Conference Hotels

12 | RV Parks & Campgrounds

8 | Motels

2 | Casinos

Region

472 | Europe

33 | North America

17 | Oceania

12 | Asia Pacific

11 | Africa

10 | South America

4 | Middle East

4 | Central America

Category

554 | Property Management Systems

22 | Restaurant Management Software

More Products by Mews

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Hotelier Rating

Excellent
441
Very Good
81
Average
18
Poor
6
Terrible
19

Property Size

  • X-Small (19)
  • Small (73)
  • Medium (195)
  • Large (133)
  • X-Large (73)

Country

  • Netherlands
    Netherlands
    (92)
  • France
    France
    (81)
  • United Kingdom
    United Kingdom
    (60)
  • Spain
    Spain
    (55)
  • Germany
    Germany
    (29)
  • United States of America
    United States of America
    (26)
  • Switzerland
    Switzerland
    (25)
  • Belgium
    Belgium
    (23)
  • Czech Republic
    Czech Republic
    (21)
  • Portugal
    Portugal
    (14)
  • Italy
    Italy
    (14)
  • Austria
    Austria
    (12)
  • Australia
    Australia
    (12)
  • Japan
    Japan
    (8)
  • Sweden
    Sweden
    (8)
  • Finland
    Finland
    (8)
  • Canada
    Canada
    (6)
  • Denmark
    Denmark
    (6)
  • South Africa
    South Africa
    (5)
  • Norway
    Norway
    (5)
  • New Zealand
    New Zealand
    (5)
  • Hungary
    Hungary
    (5)
  • Peru
    Peru
    (4)
  • Georgia
    Georgia
    (4)
  • Morocco
    Morocco
    (4)
  • Slovakia
    Slovakia
    (3)
  • Philippines
    Philippines
    (3)
  • Colombia
    Colombia
    (3)
  • Malta
    Malta
    (3)
  • Aruba
    Aruba
    (2)
  • Iceland
    Iceland
    (2)
  • Ireland
    Ireland
    (2)
  • Poland
    Poland
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Puerto Rico
    Puerto Rico
    (1)
  • Ecuador
    Ecuador
    (1)
  • Mauritius
    Mauritius
    (1)
  • Estonia
    Estonia
    (1)
  • Mexico
    Mexico
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Saint Kitts and Nevis
    Saint Kitts and Nevis
    (1)
  • Zambia
    Zambia
    (1)
  • Indonesia
    Indonesia
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (472)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (17)
  • Middle East
    Middle East
    (4)
  • South America
    South America
    (10)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (11)
10

Mews A Modern PMS Changing the Game

Project Manager from 200 to 499 room Hostel in Haymarket (Australia)

Verified
14 days ago
Mews is changing the game when it comes to Property Management Systems, the Cloud first approach allows quick development cycles, easy to integrate plugins, open API's & integrated merchant. End of shift & End of day reconciling nightmares are a thing of the past. The Mews booking engine is beautifully built, it is high converting, easy...
Country Australia
Project Manager
X-Large Hotel
10

The best PMS in the world !

Sales Director from 25-49 room Resort in Vysoké Tatry (Slovakia)

Verified
28 days ago
The best feature is the integration with third-party systems. I like the simplicity and flexibility of the system. The onboarding of the new staff takes several hours rather than days, like with other PMS.
Country Slovakia
Sales Director
Medium Hotel
10

Great product

Owner from 10 to 24 room Motel in St. Augustine (United States of America)

Verified
29 days ago
Integration capability, automatic payments, ease of use With over 20 years in the hotel industry, I've tried numerous PMS systems, but none match Mews's efficiency and ease. Its unparalleled functionality integrates seamlessly with 3rd parties, and its user-friendly interface streamlines tasks. The automated payment process and exceptional...
Country United States of America
Owner
Small Hotel
10

Excellent Property Management System

Office & Systems Manager from 10 to 24 room City Center Hotel in (United Kingdom)

Verified
1 months ago
The payment automation means most of the admin work is done automatically, and with the Mews kiosk for self-check-ins, we can receive revenue with our only real expense being housekeeping. The help and search functionality are extremely comprehensive and easy to use to find solutions - most built-in search in software is very poor, but Mews...
Country United Kingdom
Office & Systems Manager
Small Hotel
0

A nightmare!

Hotel Manager from 10 to 24 room City Center Hotel in (Netherlands)

Verified
2 months ago
Unfortunately, we are not happy at all with Mews . It has many bugs and no customer service. See below.
Country Netherlands
Hotel Manager
Small Hotel
10

PMS of the future - Automation made easy for hotels

Group Operations Manager from 500+ room Resort in

Verified
2 months ago
MEWS is a very Intuitive PMS, it is quite easy to onboard and to learn. They offer a lot of training, all available on MEWS university. This PMS makes hotel management easy, you can automate all the repetitive task and let the MEWS do the job for you! The integrations available on MEWS marketplace is limitless, they are pretty much connecte...
Group Operations Manager
X-Large Hotel
10

Innovative, modern and in constant evolution

Front Desk Manager from 25-49 room City Center Hotel in Málaga (Spain)

Verified
3 months ago
Innovative PMS in constant evolution to adapt to the needs of hoteliers and clients. Easy to handle, intuitive, adapted to new technologies, with integration with many other hotel solutions.
Country Spain
Front Desk Manager
Medium Hotel
9

A dynamic and lightweight cloud PMS

Sr Technology Manager from 200 to 499 room Extended Stay & Serviced Apartment in Dallas (United States of America)

Verified
3 months ago
The user interface is modern and intuitive, the integration marketplace is robust and easy to use (with no fees), implementation is a breeze for those who work with SaaS products, and the feature releases are frequent. MEWS is best in class when it comes to flexibility - you can sell rooms, parking spaces, bikes, you name it. If an app is n...
Country United States of America
Sr Technology Manager
X-Large Hotel
9

Intuitive PMS

Front Office Manager from 75-99 room Luxury Hotel in Paris (France)

Verified
4 months ago
Intuitive PMS, it is quite easy to learn how to handle it. Also, our CSM is great! Available for any question we may have.
Country France
Front Office Manager
Large Hotel
10

I am very satisfied with Mews as it gives me opportunity to manage Guest wishes and guest statistics very well.

Guest Relations Manager from 75-99 room Hostel in T'bilisi (Georgia)

Verified
4 months ago
I like Guest Profile Notes, as well ass Classifications of Guests like (VIP; Celebrity; Black List etc.). Guest Statistics like Country Statistic. Also Mews Messages are very comfortable for us as well as for guests. Online Check in Function
Country Georgia
Guest Relations Manager
Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Mews excels in streamlining hotel operations with its intuitive interface and robust features. The integrated marketplace is a standout, offering a wide range of add-ons and services to enhance hospitality management.